Reviews of Oasis Holiday Inn (Zhangye West high-speed rail station)

The room was very clean, and the facilities were great. Check-in at the front desk was super fast. The hotel environment is excellent, and the room is really spacious. Highly recommend!

Worth it for the price. The staff is very accommodating and helpful. The place is surrounded with restaurants. It is close to the railway station.

Great place. Communication is a disaster. Aircon is set at 27 degrees!!!

Positive: Overall, the hotel is good. The room is spacious, and the staff is attentive and friendly. We had some issues with the room's electrical system, and they resolved it quickly. Additionally, they offered us a fruit tray for the inconvenience. The room and sheets are clean. The WiFi works perfectly. Negative: It is a bit far from the center. We booked a non-smoking room, but the room smelled of cigarettes. There is no gym and laundry service, unlike what is advertised in the available services on Trip.com. Guests smoke in common areas like the entrance hall, elevator, and hallways.

A bit pricey but ok for non-smokers travelers like us. It would be great if they keep the public areas free of smoke.

I stayed at this hotel for 6 nights. It is very closed to the Zhangye West station. The breakfast buffet was OK, room was clean and spacious, hotel staff were friendly and helpful. I really enjoyed renting a shared bike in front of the hotel and rode it around town. Zhangye is a pedestrians and bicyclists friendly city. The National Wetland Park is worth visiting using a shared bike.

Room stated non smoking in the Trip .com but actually turn out to be smoking room. Misleading advertisement ....be aware for those non smoking customer

Great stay, incredible value for money and can host foreigners!

I can't help but say it! The basic conditions of the facilities are still OK, but it feels like no one manages it well! For example, the sink faucet and shower head should be checked and repaired a little bit to make it work! But it seems to be waiting to die. And the room price is a mess! I don't know why? Is this the northwest style or the platform problem? If the price is chosen at the right time, the cost performance is still good! The location is good, there are many restaurants around, and the transportation is more convenient. Parking is available.

How can this hotel get a 4-star rating? The rooms are old and run-down, and the bathroom feels like a guesthouse. The lobby is incredibly dim and dark, not even close to the standards of a 4-star hotel. The staff are also incredibly rude, which is really frustrating. A room costing just over 300 yuan is just like a hotel. I came here expecting a star-rated hotel, but I didn't get the feeling at all. Facilities: Poor Cleanliness: Poor Environment: Poor Service: Poor

The area around the hotel is relatively deserted, probably because it's the off-season and there aren't many people. I booked a family room, but the window glass was cracked... I reported it to the front desk, but they said there were no other rooms to change to (is business really that good in the off-season?). They sent a repairman to take a look, but he couldn't do anything except stick it shut with tape... I didn't dare let my wife and child sleep by the window, so I had to sleep alone. Moreover, the cot had no mattress, only a hard quilt. Since I had to sleep with my face facing the broken glass, it's naturally hard for me to give a good review. I hope the hotel understands!

The hotel's equipment and facilities are designed to be very user-friendly, taking into account the actual needs and usage habits of the guests. For example, the sockets in the guest rooms are reasonably located, which is convenient for guests to charge and use electronic devices; all kinds of necessary equipment for a four-star hotel are available, the room items are very comprehensive, and a midnight snack plate is also provided, which is really thoughtful! The signs in the public areas are clear and concise, allowing guests to easily find where they want to go; at the same time, the hotel also provides 24-hour room butler service and luggage storage service, which provides great convenience for guests' travel. The sanitation service environment is quite good, relatively convenient, and quiet, and you can sleep well. In short, this is a very satisfactory accommodation experience. A family that provides service with heart!

I had the honor to stay at this Oasis Hotel this time. I didn't expect it to be a very pleasant and satisfying experience. From booking to check-in, and then to check-out, I felt very comfortable throughout the whole process. Environment: The hotel's location is very advantageous, a few minutes away from the high-speed rail station, and the transportation is very convenient. It is convenient to the city center or surrounding attractions. Moreover, the surrounding area of ​​the hotel is relatively quiet, and it is very convenient to eat, drink, live and travel. Facilities: The hotel lobby is spacious and bright, elegantly decorated, large and clean, the tea bar is also very good, and all kinds of equipment are comprehensive. The room is spacious and bright, and the layout is very warm and comfortable. The bed is moderately soft and hard, which makes people have a good night's sleep. Moreover, the room is also equipped with a footbath, a humidifier, air conditioning, TV, safe, etc., which is very convenient to live in. What surprised me most was that the hotel's laundry room is so good and convenient! Service: The service staff at the front desk are enthusiastic and professional, and they are also very beautiful. The check-in speed is fast. They also provided us with a detailed introduction to the hotel and sent me surrounding tourist information and food and drink guides. There are really not many hotels that are so thoughtful and considerate. Hygiene: Clean and tidy, cleaned every day, and the housekeeping staff is very qualified, helping us fold our clothes and organize our belongings. Overall, the experience of staying at this Oasis Hotel was excellent. Whether it is the facilities, services or environmental hygiene, I was surprised. Highly recommended to everyone!

This hotel has very convenient transportation and a very good environment. There are many delicious foods in Zhangye, and every dish is mouth-watering. The facilities and equipment in the room are also very good, and the heating is very hot. The front desk clerks and room attendants are very enthusiastic. The hotel has added a footbath. After a tiring day in winter, it feels very comfortable to soak your feet. I am very satisfied with this stay and will stay here again next time I go to Zhangye.