Swancity International Hotel

The seafood buffet is rubbish, and the room facilities are old

I stayed at the hotel with my parents. It happened to be my mother's birthday. The hotel also sent beautiful cakes, which was very considerate. The check-in experience is very good. Next time I come, I will choose our hotel. (Attach a beautiful cake picture) ❤️

Good value for money

The restaurant is too bad. I ordered the noodles. After half an hour, I told them that there was no service. The front desk service was very poor. When the room was opened, a late check-out was made. I brushed the room, forgot to brush the elevator, and drove it back and forth several times!

All the staff we met at the hotel were amiable. In addition, from the east of Zhengzhou to the hotel, there is a hotel commercial vehicle to pick you up for free, as long as you call the hotel one hour in advance to make an appointment. The pick-up master has a great attitude! After check-in, there are free fruits and bread, and the bread is delicious. The bed and pillows are very comfortable! There are also many restaurants near the hotel. recommend!

This time I came to the bay to celebrate my mother’s birthday, so I contacted the hotel in advance. The service ambassador Amy took the initiative to contact me and arranged for me to arrange the flowers ordered for my mother to be delivered to the room. My mother can see the flowers as soon as I enter the room. A birthday cake and handwritten greeting cards were arranged. Mom was very happy. Amy was a caring ambassador during the whole stay. He was attentive and thoughtful. After knowing that it was his mother’s birthday, Wang Jinrong from the housekeeping department used a towel to stack cakes and calves and left handwritten greeting cards. Wang Jinrong was warm and thoughtful throughout the stay. He made us feel at home and liked it manually! The director of the Chinese restaurant, Sheng Xiaofang, learned that it was her mother who prepared the longevity noodles and the milk garland printed with mother’s photos after her birthday. She was very pleasantly surprised. It was the first time I saw the photo garland. She also told WeChat in the evening that the breakfast option was wrong for the next day. Peak meal. The experience in the bay is very good. Not only is the scenery beautiful. Walking in the hotel is a way to enjoy the garden. The hotel hardware facilities are excellent. The hot springs are very beautiful and comfortable to watch the sunset. Both the breakfast and the food in the Chinese and Western restaurants are delicious. In addition to the high cost performance, the most important thing is that the overall service staff of the hotel are of high quality, enthusiasm and attentiveness. Every service staff is greeted with a smile and praises the hotel's software and hardware! The hotel is suitable for couples to travel, but also very suitable for bringing children and the elderly.

Good service, clean and tidy room

酒店接送站服務特別好，房間很大舒適，衞浴乾淨熱水充足，服務員專業熱情，還晚間給了兩個蕎麥枕，睡眠很好，推薦這個酒店。

前台張涵服務很好，樓層服務貼心。