Fucheng Hotel

The front desk was very welcoming. Due to road closures during the festival, they informed us of the parking lot and bus transfer early, which was really convenient. It's very nice to be in the ancient city. There is also a ferry boat for one yuan per person. The public transportation across the river is very convenient!

It is very suitable for traveling and living. It is very convenient to go to the core attractions of the ancient city. It is a typical institutional hotel and the quality of living is also guaranteed. A slight drawback is that the breakfast is relatively simple.

The location is in the center of the ancient city, with all attractions nearby, making it very convenient for outings. The service is very enthusiastic, from the front desk to the security to the cleaning aunt. The cleaning aunt is very kind and takes the initiative to help us carry our luggage. She also thoughtfully reminds us to be careful when mopping the floor. The hotel is very comfortable to stay in, and the facilities are very complete. There are also books introducing Zhenyuan County in the room, which are worthy of praise!

I have never stayed in such a bad hotel. I took the initiative to contact the parking lot several times before the complaint was resolved by customer service. I was told to bring two children in, and they were given a room with a window facing the balcony of the residents in the community and where the old man could take a bath naked. Speechless. The hotel was full and I could understand the service staff being indifferent and unfriendly, but there were not many people staying at all. Finally, I changed to a suite. The hygiene situation was terrible. There were blood stains and hair on the sheets! The pillows are also yellow! Fortunately, I brought my own sleeping bag and fell asleep in the early morning. Did I take laxatives for breakfast? My husband suffered from gastroenteritis. I'm glad my kids and I didn't go to eat. Feeling so bad! This is the first negative review on Ctrip in so many years. You deserve it!

The location is in the center of the ancient town, the front desk upgraded the room for us for free, thank you very much. The dragon boat race in Zhenyuan is coming soon, and you can feel the strong atmosphere of the Dragon Boat Festival.

The location is really nothing to say, it's just on the old street. Diagonally opposite is the cruise ship dock, and next to it is Sifangjing Alley. It’s super convenient to visit attractions and eat.

The room is not very satisfactory, it is close to the corridor, the sound insulation is poor, the sound of talking outside, the sound enters the ears, and the rest is not very good. The room was not ventilated and damp, so I found another hotel and moved out early the next morning.