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Verified reviews
Location9.3
Amenities8.9
Service9.3
Cleanliness9.2
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All reviews(2404)
Positive reviews(2333)
Reviews with photos/video(881)
Relaxing hot springs(828)
Friendly front desk staff(192)
Clean pool(136)
Perfect for kids(130)
Has facilities for children(79)
Garden view(67)
Family activities available(63)
Negative reviews(71)
Merce23
Business Garden Twin Room
Stay Date Jul 2026
Family
4 Reviews
10/10
Outstanding
Posted on Aug 5, 2026
The resort lobby was huge.Staff were attentive.Rooms spacious with high ceiling.Hot Spring tubs surrounds the long swimming pool.Free food and hot or cold drinks.The sauna and steam room was near the shower and changing room.You can find Western and Chinese food in the resort.Dont forget to enjoy the relaxing body massage.
Response from Property: 尊敬的客人,您好!感謝您選擇中山温泉賓館並分享入住體驗。關於您對泳池與温泉浴池相鄰的配套、免費冷熱飲品的貼心安排,以及桑拿房與蒸汽房臨近淋浴與更衣區域的便利性,我們深表感謝。我們將持續提升服務品質注入動力。期待您再次光臨,繼續在中山温泉賓館享受温泉與度假的愜意時光。
Anonymous User
Business Garden Double Bed Room
Stay Date Jun 2026
Family
5 Reviews
8.0/10
Very good
Posted on Jul 17, 2026
Last time I stayed in a newly renovated room above the lobby, and it was great. This time, I stayed in the business park area and it felt pretty average, a bit old-fashioned, but the price was good. The hot springs are still nice. Next time, I'll definitely choose a room above the lobby again.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for choosing Zhongshan Hot Spring Hotel again and sharing your experience. Your feedback is very important to us, and we will continue to pay attention and improve the quality of our accommodations. We look forward to your next visit and an even more satisfying stay.
波力熊
Waterside Garden Waterfront Room
Stay Date Jun 2026
Family
48 Reviews
9.5/10
Amazing
Posted on Jul 13, 2026
Room is old, anything is good, very nice people. Kid is happy.
Response from Property: 尊敬的客人,您好!感謝您選擇入住中山温泉賓館並分享寶貴體驗。感謝您對整體入住感受及服務友善度的認可,也很高興孩子在此次旅程中收穫了愉快時光。期待未來能繼續為您和家人帶來更加舒適美好的度假體驗。
Winnywoxingwoshuzhong
Waterside Garden Waterfront Room
Stay Date Apr 2026
Couple
155 Reviews
9.7/10
Amazing
Posted on May 12, 2026
The rooms in the Central Garden are newer and more spacious. The Lakeside Garden rooms are older, but very clean and are currently being renovated. The service is excellent. The hot spring area has a beautiful environment, with widely spaced pools and a huge swimming pool. The water quality is clean, making for a very comfortable swim. The relaxation area is comfortable, and the light meals are thoughtful, hygienic, and tasty.
The towels in the rooms are of good cotton quality, but the towels in the hot spring area are a bit inferior and not very absorbent.
Breakfast is rich and delicious.
You can exchange your hot spring wristband before checking out and continue using the hot springs until 6 PM after check-out. This hotel policy is excellent.
Show OriginalGoogle Translated
6/9
Response from Property: Dear Guest, Thank you so much for your positive feedback and helpful suggestions! We are delighted that you enjoyed the spacious and comfortable rooms in the central garden, the beautiful setting of the hot spring area, and the delicious breakfast. Your recognition of the hygiene and service quality during the renovation of the waterfront area is a great encouragement to our team. Regarding your feedback on the absorbency of the towels in the hot spring area, we have noted it down and look forward to your next visit so you can continue to enjoy a relaxing holiday!
Anonymous User
Waterside Garden Waterfront Room
Stay Date Mar 2026
Family
1 Reviews
7.5/10
Posted on May 4, 2026
The room was simple but very clean. The pool was too crowded, with not enough space for people to put their belongings and relax. The walkways were piled high with towels.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for taking the time to share your valuable experience. We are delighted to hear about your positive feedback on the cleanliness of your room; your affirmation is our greatest motivation! We sincerely apologize for any inconvenience caused by the pool area. We have forwarded your feedback to the relevant management team and will strengthen daily inspections and guidance regarding the placement of towels to ensure that every guest can have a relaxed and comfortable experience. Thank you again for your honest feedback, and we look forward to serving you again and providing you with an even more satisfying stay!
Louie CMK
Business Garden Twin Room
Stay Date Mar 2026
Traveling with friends
15 Reviews
9.0/10
Great
Posted on Apr 15, 2026
The service was excellent; all my questions were answered promptly. The front desk staff was very professional, and the gardeners and housekeepers were always friendly and smiling.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的認可與支持!我們很高興得知您對我們團隊的服務留下了如此美好的印象。您提到的前台服務水準以及各部門同事的熱情周到,正是我們一直以來所追求的服務理念。期待不久的將來能再次為您提供優質的服務,願您每次下榻都能感受到家一般的温暖與舒適!
Guest User
Business Garden Twin Room
Stay Date Mar 2026
Traveling with friends
19 Reviews
9.0/10
Great
Posted on Apr 19, 2026
Overall, the hotel was great. When it's not busy on weekdays, the hot springs and sauna are incredibly relaxing. The restaurant is currently undergoing renovations, so breakfast is served by Swan Lake, which offers a lovely setting. However, the breakfast selection is much smaller than before, and I hope they can improve it.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for your recognition and support of our hotel! We are delighted that you enjoyed the comfortable and relaxing hot spring and sauna experience on weekdays. Providing you with a relaxing space for body and mind is exactly what we have always strived for. We will also continue to optimize the dining environment by the Swan Pool, aiming to ensure that you enjoy the beautiful scenery while having a satisfying dining experience. We look forward to welcoming you back after the restaurant's renovation, and providing you with an even more perfect stay!
drpbaggio
Cuihengyuan Deluxe Hot Spring Twin Room
Stay Date Mar 2026
Family
21 Reviews
9.7/10
Amazing
Posted on Apr 6, 2026
The environment here is excellent, truly living up to its reputation as a place that has hosted national leaders. To the north, you have Luosanmei Mountain, where the chief architect of reform and opening-up famously declared 'no turning back,' and to the south, the centuries-old village of Yongmo. The room even included a complimentary fruit platter and free beverages. Since Zhongshan Hot Spring Hotel is quite expansive, you can call to arrange a golf cart for transport, which is a very thoughtful touch.
Show OriginalGoogle Translated
6/8
Response from Property: Dear Guest, Thank you so much for your recognition and praise of Zhongshan Hot Spring Hotel! We are delighted that you experienced the hotel's rich history and excellent location. It is our honor to have you feel the convenience and warmth within our spacious grounds. Your affirmation is the greatest encouragement to our team and motivates us to continuously improve our service quality. We look forward to providing you with excellent service again in the near future, allowing you to continue to experience the unique charm of Zhongshan Hot Spring Hotel!
Guest User
Waterside Garden Waterfront Room
Stay Date Mar 2026
Couple
6 Reviews
9.7/10
Amazing
Posted on Apr 5, 2026
The room has tatami mats and is clean and tidy. The hot spring is right downstairs, which is very convenient. Breakfast is served in the new building and tastes good. The outdoor environment is lovely, with exquisite garden design, and there are even black swans with their babies, making it perfect for children.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you so much for your wonderful experience and positive feedback during your stay! We are delighted that you enjoyed the minimalist style of the tatami room; we are committed to creating a comfortable and clean environment for our guests. We are especially happy to hear that your child also had a wonderful time, which is our greatest encouragement. We look forward to welcoming you and your family back in the near future and creating many more wonderful moments for you!
Guest User
Waterside Garden Waterfront Room
Stay Date Feb 2026
Family
59 Reviews
7.5/10
Posted on Mar 31, 2026
This was my first stay at Zhongshan Hot Spring Resort. The room felt a bit dated, but it was clean. The hot spring facilities were good, and since it was a weekday, there weren't too many guests. The hot spring pools included high-temperature water, which was very relaxing after a soak. They even thoughtfully provided ginger tea by the pools.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for choosing to stay at Zhongshan Hot Spring Hotel and for taking the time to share your experience. We are delighted that you were satisfied with our hot spring facilities! Regarding your comment about the room feeling slightly dated, we sincerely appreciate your feedback. The hotel is continuously optimizing and upgrading its facilities, preserving its classic charm while constantly improving its hardware to provide guests with a more comfortable stay. We look forward to serving you again next time and seeing our continued progress and dedication!
Guest User
Business Garden Double Bed Room
Stay Date Feb 2026
Traveling with friends
5 Reviews
8.5/10
Very good
Posted on Mar 31, 2026
The outdoor facilities were nice, but the room had a strong, unpleasant smell. I felt like something was biting me in bed, not sure if it was bugs or mosquitoes. The hot spring pools had a lot of branches in them. Overall, it wasn't a good experience. 😔
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for taking the time to share your stay experience. We sincerely apologize for the issues you encountered during your stay. We have included your feedback in our top priorities for improvement, and the relevant departments will immediately launch a comprehensive rectification campaign, optimizing everything from cleaning standards and inspection procedures to staff training to prevent similar problems from recurring. We sincerely look forward to having the opportunity to serve you again and let you experience our true quality and sincerity.
Tianyayoumeng
Business Garden Double Bed Room
Stay Date Feb 2026
Traveling with friends
76 Reviews
9.7/10
Amazing
Posted on May 19, 2026
My stay at Zhongshan Hot Spring Hotel was lovely. The environment is great, and my room had a private courtyard with a pool, which was super convenient as it was also close to the restaurant and hot spring area. The only minor issue is that the room facilities are a bit dated. On the other hand, the breakfast was excellent! Overall, I was very satisfied with my stay.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for choosing Zhongshan Hot Spring Hotel and leaving such a warm review! We are delighted to learn that you appreciated the relaxing experience of the private courtyard and pool, as well as the convenient location of the restaurant and hot spring area. The hotel is continuously upgrading and optimizing its facilities, committed to providing a more refined stay experience for every guest. We look forward to your next visit and will be even better prepared to welcome you back!
浮華隨風去
Waterside Garden Waterfront Room
Stay Date Jul 2026
Family
1 Reviews
10/10
Outstanding
Posted on Aug 5, 2026
Loved this place.
Show OriginalGoogle Translated
Response from Property: 尊敬的客人,非常感謝您對中山温泉賓館的喜愛與認可,能夠感受到您的滿意與愉悦,我們深感榮幸。期待在您下次來訪時再次為您服務,帶來更多温泉與休閑的美好時光。
Ezedmartin
Business Garden Double Bed Room
Stay Date Dec 2025
Couple
16 Reviews
10/10
Outstanding
Posted on Jan 22, 2026
A great stay at the Zhongshan Hot Springs Resort. The breakfast was excellent and even included western food like bacon and eggs and French toast. Coffee machine made perfect espresso every time. The business rooms were clean and comfortable. The hot springs were easily accessible and not too crowded during the weekday we stayed. The gym had free weights, but was hard to find and most of the machines were broken or couldn’t power up (no elliptical or bikes, but the treadmill worked). Staff was very polite and responsive. Some were able to communicate clearly in English, although Chinese is clearly the preferred language.
6/16
Response from Property: 親愛的貴賓,您好!衷心感謝您選擇中山温泉度假村,以及分享這些寶貴的住宿體驗!我們非常高興看到您對我們豐盛的早餐、特別是西式餐點和優質咖啡的讚賞。您的建議對我們持續提升服務品質至關重要。我們期待在不久的將來再次歡迎您的光臨,為您呈現全面升級的度假體驗!
nuslim20
Commercial suite
Stay Date Jan 2026
Traveling with friends
10 Reviews
8.0/10
Very good
Posted on Feb 25, 2026
Facilities: The hotel has a good range of facilities, including a swimming pool and gym.
Cleanliness: The room was clean and tidy, and quite spacious.
Environment: The location is convenient with good transport links, and there's an indoor car park.
Service: Overall good, quite satisfied.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and for your kind review! Our hotel is always committed to providing guests with a comfortable and convenient stay, and your recognition is the greatest encouragement to our team. We especially appreciate your positive feedback on our service team, and we will continue to maintain and improve our service quality. We look forward to your next visit and providing you with an even better stay!