The reception was attentive. Cris gave me a room upgrade. The room is spacious and nice. But the aircon of the room kept shutting down by itself every few minutes. I called for service. They were very attentive and service was fast, didnt wait too long for them to arrive. After fixing it, a few minutes later, it shut down again. So I called service again but eventually they had me transfered to another room. They were very attentive, they immediately prepared another room, it didn't take long. Though it was troublesome to pack and unpacked again. Breakfast was above decent. But again, I had to go back to reception and verify my breakfast. At first, they gave me a coupon saying breakfast was not included. But I paid for the room with breakfast. So they rechecked their system and change the coupon to with breakfast. Location is near a lot of restaurants. At the back of the hotel, just a few minutes walk, there are a lot of chinese restaurants, KFC, subway, pizza hut, Starbucks, etc... Hilton had my favorite brand of shampoo, conditioner, shower gel, hand wash and lotion...PeterThomasRoth!!! Though i experience a bit of a flaw, their service was impeccable. They would be heedful to your needs.
