Reviews of Lavande Hotel (Zhongshan Xiaolan Taifeng)
Lavande Hotel (Zhongshan Xiaolan Taifeng)
2 / F & 9-14 / F, 18 Kwong Wan Road, shing fung, Xiaolan, Zhongshan, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Very Good
1447 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(1447)
Positive reviews(1427)
Reviews with photos/video(61)
Classy environment(115)
Friendly front desk staff(85)
Large rooms(39)
Delicious breakfast(33)
Near shopping area(27)
Convenient parking(23)
Perfect for business trips(22)
Stayed multiple times(16)
Negative reviews(20)
Boon Siew
Deluxe Double Room
Stay Date Mar 2024
Business traveler
1 Reviews
10/10
Outstanding
Posted on Apr 11, 2024
Customer service are friendly and helpful
Clean Housekeeping
got ambience musiic ,while shower , relief fatigue
Automatic curtain
Response from Property: 非常感謝您對我們的支持與信任, 我們將繼續秉承用心做事、細心服務的服務理念,讓您在 中山小欖泰豐店.麗楓酒店的居住感受到家一般的温暖。期待您能再次光臨檢閲我們的進步, 祝您開心每一天~
Guest User
Deluxe Double Room
Stay Date Nov 2024
Business traveler
14 Reviews
9.7/10
Amazing
Posted on Dec 25, 2024
Special thanks to Ronaldinho for the hospitality. Not only did he upgrade the room type for free, he also extended the check-out time for free. The service attitude cannot be said enough! The room is big and spacious, and the hygiene is very good. There is a commercial street nearby, which is very convenient for eating, drinking and lodging.
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Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Business Double Room
Stay Date Feb 2025
Couple
4 Reviews
10/10
Outstanding
Posted on Apr 5, 2025
Very satisfied, the room is large, clean, Xiaomin's service is very enthusiastic, I stayed here for the second time, the breakfast is delicious
Show OriginalGoogle Translated
Response from Property: Thank you for your support. I feel great and all the fatigue of the day has disappeared! The cotton products in Xiaoli Hotel’s rooms are all star-rated Asian cotton brand linens and international brand Mousse mattresses. Xiaoli Hotel’s prices are very affordable and you will have more benefits by becoming a member! Every guest is Xiaoli’s friend. If you like Xiaoli, come to Xiaoli often.
Guest User
Deluxe Double Room
Stay Date Nov 2024
Couple
2 Reviews
10/10
Outstanding
Posted on Dec 26, 2024
The room is huge. The service is warm, there are many snacks outside, and the environment is very good. I like this restaurant very much.
Show OriginalGoogle Translated
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Maitengwujinhuizhangjiangpaichang
Deluxe Double Room
Stay Date May 2025
Business traveler
2 Reviews
6.2/10
Posted on Jun 15, 2025
No bathrobes, too late to provide later
Show OriginalGoogle Translated
Response from Property: Dear guests, we are very sorry that we did not bring you a perfect stay experience. If you have any questions during your stay, you can use the room phone to contact us at any time. Our front desk colleagues are dedicated to serving you 24 hours a day. We look forward to seeing you again and wish you a happy life!
Guest User
Business Room (2 Beds)
Stay Date Mar 2025
Business traveler
7 Reviews
10/10
Outstanding
Posted on Apr 3, 2025
You can come here often, the service is very good
Show OriginalGoogle Translated
Response from Property: Thank you for your support. I feel great and all the fatigue of the day has disappeared! The cotton products in Xiaoli Hotel’s rooms are all star-rated Asian cotton brand linens and international brand Mousse mattresses. Xiaoli Hotel’s prices are very affordable and you will have more benefits by becoming a member! Every guest is Xiaoli’s friend. If you like Xiaoli, come to Xiaoli often.
Guest User
Business Suite
Stay Date Jan 2023
Business traveler
52 Reviews
2.0/10
Posted on Feb 21, 2023
***It’s so disgusting. The mattress actually has my aunt’s blood or my mother’s blood.
Show OriginalGoogle Translated
Response from Property: Hello dear friends! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Deluxe Double Room
Stay Date Feb 2023
Business traveler
1 Reviews
2.0/10
Posted on Mar 21, 2023
1. First of all, there was no parking space. I repeatedly communicated with the front desk and said that I couldn't find a parking space after circling the underground parking lot for 3 times. I asked how to solve the problem. I was told to park in a paid parking lot outside, which costs 40 yuan a night. When checking in, I told the front desk that if you don't properly solve the parking problem, I will definitely leave a negative review and complain. It turned out that the two staff members were indifferent.
2. I was woken up by the KTV next door at 3:30 in the morning. I wonder if it was because there was no sound insulation or the surrounding environment was too bad?
3. I informed the staff of the negative review during check-in time. Since you don’t care about the negative review, I also hope that after I give my true feedback, you will not harass me and ask me to delete the negative review.
Show OriginalGoogle Translated
Response from Property: Hello dear guests! We are deeply sorry for your experience at the front desk during your stay at the hotel. Since it happened to be during the exhibition during your stay, the parking space will be tight! The hotel will organize relevant departments to conduct special training for employees. We sincerely apologize for not being satisfied with your stay this time and sincerely look forward to your visit again. I wish you a happy life!
Guest User
Business Double Room
Stay Date Jan 2023
Business traveler
1 Reviews
2.0/10
Posted on Mar 13, 2023
Are the room rates all standard? Why did I pay for a deluxe room but only get a regular room with half the size of the windows?
Show OriginalGoogle Translated
Response from Property: Dear, Xiaoli, I am very sorry that you are not satisfied with your stay experience this time. I am very sorry for this; since the minimum standard of our room is the deluxe king bed room, and then the business room type, our hotel's deluxe king bed room type The windows are smaller than the business windows! The room type of the business king bed room has large panoramic floor-to-ceiling windows. If you have any questions during your stay, you can call the front desk at any time. Xiaoli will solve it for you as soon as possible. I wish you a happy trip.
Simon
Deluxe Double Room
Stay Date Jul 2022
Other
2 Reviews
2.0/10
Posted on Sep 5, 2022
The hotel's bedside power bank deducted fees randomly but failed to use them. More than a month later, 199 yuan was deducted for no reason. It's really a headache for the hotel to cooperate with such an unscrupulous merchant!
Show OriginalGoogle Translated
Response from Property: Dear guest, I am sorry that Xiaoli did not know how to solve this problem for you at the first time when you encountered it during your stay. If you have any questions, you can call the front desk at any time and Xiaoli will solve it for you as soon as possible!
Guest User
Deluxe Double Room
Stay Date Mar 2023
Business traveler
5 Reviews
2.0/10
Posted on Apr 26, 2023
The bed smells like feet and sweat
Show OriginalGoogle Translated
Response from Property: Dear guest, I am very sorry that I did not give you a perfect stay experience. If you have any questions during your stay, you can contact us at any time using the room phone. Our front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again. Wish you the best. Enjoy your life!