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Golden Lake Bay Hotel Guest Reviews
4.3/5
167 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(167)
Positive reviews(155)
Reviews with photos/video(57)
Convenient location(22)
Convenient public transportation(14)
Friendly front desk staff(13)
Convenient parking(9)
Many dining options(5)
Well decorated(4)
Close to beach(4)
Luggage delivery service(2)
Negative reviews(12)
MBD
Special Choice Double Bed Room (Public Self-Service Laundry)
Checked in Jul 2024
Business travelers
15 Reviews
4.0/5
Very Good
Posted on Jul 11, 2024
location is great, closer to the opera house side but centrally enough to connect to the south tunnel and Gongbei. The check in place is close by to the hotel but a little tricky yet still part of same building complex, so I've attached photos for visuals. The building ain't as pretty, but I have to say, check in was pretty fast once I explained I had made a pre booking. Plus point, the manager/ owner didn't scan or take a photo of my passport, only used the proper system to check in, other hotels take a pic citing it's their internal company policy, bullocks!.
There is a washing machine (public use), and I could definitely say their AC system rivals those of 5 star hotels, as well as their running hot water.( I've stayed at Venetian in Macao, and this places hot water flow was better , sad to say but giving credit where credit is due. ) The projector was missing in my room so I can't comment on that, it wasn't a priority for me so not deducting anything for that. Simple enough for short stay, and good price point for what you get I suppose.
Guest User
Special Choice Double Bed Room (Public Self-Service Laundry)
Checked in Aug 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 29, 2024
The room was very very good and also very clean .Reception services was too good . I really love they service and also enjoy a lot
Guest User
Standard 2-bed Room
Checked in Jul 2024
Travel with friends
5 Reviews
3.5/5
Posted on Jul 30, 2024
When I first came in, I was told that one ticket can be used to enter and exit once, but the car has never been driven out. When I went out, I asked for two tickets and the front desk refused to give them. Moreover, we were booked into two rooms, but this was not done well. Others had no objections. The air conditioner is quite cool, the toilet tends to accumulate water, and the sound insulation is not very good
, the price is quite affordable
Original TextTranslated by Google
Response from Property: Dear friends, I am the hotel manager. For what happened to you at our hotel. I apologize deeply, but I also called up the video from beginning to end to understand the situation. You have booked two rooms. Early check-in at 9am. The next day, if you go out to play and come back to check out at 3:30 pm, we will not charge you any more for overtime check-out. I don't know what our hotel needs to do to satisfy you. Regarding the parking lot issue: The parking lot and security are managed by the property company, and the security guard may go to the restroom. We are not at the post for the time being, but there is a telephone at the post. If you have any emergency, you can contact us by phone. When you book a room on the platform, you also have the contact information of our hotel. If you need any questions, you can call the front desk in time. We will deal with it as soon as possible due to parking space issues. Parking for our hotel guests is free 24 hours a day. You are also a hotelier. Service first.
Guest User
Cozy Exquisite Double Bed Room (Public Self-Service Laundry)
Checked in Jun 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2024
The hotel is in an excellent location 👍, near the bus station, and there is a street for eating behind it 😀 The service attitude at the front and back of the store is very good, I will come again next time°
Original TextTranslated by Google
Response from Property: Dear guest, sincerely thank you for your high recognition and support of our services! Welcome to visit again and wish you a happy life and a happy journey!
Guest User
Deluxe Double Occupancy Room With 180 ° Panoramic 3D Projection (Public Self-Service Laundry)
Checked in Jun 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Jun 26, 2024
The room is clean and hygienic, the projector can cast the screen, and there is a public washing machine and refrigerator. Parking is available on the first and second floors of the hotel! Very close to the attractions, very convenient
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation and support of us! I wish you a happy life and a happy journey!
Anonymous User
Special Choice Double Bed Room (Public Self-Service Laundry)
Checked in Jan 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Jan 25, 2024
The room is very bright and there are many buses. It's very fast to get to the beach, the food nearby is also convenient, and the decoration style is very good. Clean bathroom, big TV, free parking, and very attentive front desk service.
Original TextTranslated by Google
Response from Property: Dear guest, sincerely thank you for your high recognition and support of our services! Welcome to visit again and wish you a happy life and a happy journey!
Guest User
Cozy Exquisite Double Bed Room (Public Self-Service Laundry)
Checked in Jan 2024
Travel with friends
1 Reviews
4.0/5
Very Good
Posted on Jan 18, 2024
The location is good, the environment is good and the transportation is convenient. The service is warm and thoughtful, the receptionist at the front desk has a good attitude, the service is very kind and meticulous, the aunt who cleans the room is very enthusiastic, I must give it a thumbs up. Overall it's pretty good, the room is clean and tidy
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey!
DBFred
Special Choice Double Bed Room (Public Self-Service Laundry)
Checked in Nov 2023
Solo travelers
30 Reviews
5.0/5
Outstanding
Posted on Nov 22, 2023
Great hotel rooms have been renovated and that is very nice. Too bad about the noise from the neighbors and the people who take an evening walk in the corridors. Someone who would keep an eye on this would be great. The reception staff are friendly and helpful, thank you so much!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of our hotel. The world is so big and it is not easy to meet you. There are so many hotels and it is not easy for you to come. We cherish every family member who chooses Jinhu Bay Hotel every day. Yours Likes have been accompanying us to grow together. I wish you a pleasant journey and welcome you next time! !
Liuyueershiliuriqing
Cozy Exquisite Double Bed Room (Public Self-Service Laundry)