Reviews of Hyatt Place Zhuhai Jinshi

Response from Property: Dear guest, thank you for choosing to stay at the Hyatt Place Zhuhai Jinshi and sharing your valuable stay experience with us. We are honored to provide you with the highest quality service. We warmly welcome you to choose our Zhuhai Jinshi Hyatt Jiaxuan Hotel again, whether for business or travel! Sincerely looking forward to your next visit!

Response from Property: 尊敬的賓客，您好！感謝您選擇珠海金石凱悦嘉軒酒店，並分享您的寶貴點評！很高興聽到您對酒店的整體體驗感到滿意，沒有失望。我們會繼續努力，保持高品質的服務和環境，期待您的再次光臨，祝您生活愉快！

Response from Property: Dear Guest, Thank you so much for sharing your wonderful experience at Hyatt Place Zhuhai. We are delighted to hear that our front desk team made your check-in and stay pleasant with their friendliness and helpfulness. It's also great to know you enjoyed our buffet breakfast and found the swimming pool clean and inviting. Your kind words motivate us to continue providing excellent service and a comfortable environment for all our guests. We look forward to welcoming you back for another enjoyable stay soon! Warm regards, Hyatt Place Zhuhai Team

Response from Property: Dear Guest, Thank you so much for your wonderful feedback about your stay at Hyatt Place Zhuhai. We are delighted to hear that you enjoyed the friendly atmosphere and found our staff to be polite and helpful. It’s especially gratifying to know that Manager Brown made a positive impression with his reliability and dedication. Your satisfaction is our top priority, and comments like yours motivate us to continue providing excellent service. We look forward to welcoming you back for another great experience soon! Warm regards, Hyatt Place Zhuhai Team

Response from Property: Dear guest, thank you for choosing to stay at the Hyatt Place Zhuhai Jinshi and sharing your valuable stay experience with us. We are honored to provide you with the highest quality service. We warmly welcome you to choose our Zhuhai Jinshi Hyatt Jiaxuan Hotel again, whether for business or travel! Sincerely looking forward to your next visit!

Response from Property: Dear Guest, Thank you for sharing your feedback about your recent stay at Hyatt Place Zhuhai. We sincerely apologize for the difficulties you experienced with communication during the evening and nighttime hours. We understand how important clear and easy communication is for a comfortable stay, and we regret any inconvenience caused by language barriers. Please know that we are actively working to improve the language skills of our team members to better assist our international guests. Additionally, we are exploring more effective communication tools to ensure that language differences do not hinder the quality of service you receive at any time of day. We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back in the future with an even smoother and more enjoyable experience. Warm regards, Hyatt Place Zhuhai Team

Response from Property: Dear guest, hello! Thank you very much for choosing Hyatt Place Zhuhai Jinshi and giving us a positive evaluation of our service. We are very glad that you are satisfied with our hotel. Your feedback is very important to us, and we have been committed to providing the best accommodation experience for every guest. Your affirmation makes us feel encouraged and further motivates us to continuously improve the quality of our service. In the days to come, we will continue to work hard to ensure that every guest can feel our warm hospitality and quality service. Sincerely look forward to your visit again and wish you a happy life!

Response from Property: 尊敬的賓客，您好！感謝您選擇珠海金石凱悦嘉軒酒店，並分享您的寶貴點評！很高興聽到您對酒店的整體體驗感到滿意，沒有失望。我們會繼續努力，保持高品質的服務和環境，期待您的再次光臨，祝您生活愉快！

Response from Property: Dear guest, thank you for choosing to stay at the Hyatt Place Zhuhai Jinshi and sharing your valuable stay experience with us. We are honored to provide you with the highest quality service. We warmly welcome you to choose our Zhuhai Jinshi Hyatt Jiaxuan Hotel again, whether for business or travel! Sincerely looking forward to your next visit!

Response from Property: Dear Guest, Thank you for sharing your wonderful feedback about your recent stay at Hyatt Place Zhuhai! We are thrilled to hear that you enjoyed our breakfast and found our service to be nice. It's great to know that you had the opportunity to explore the Jinwan Art Center during your trip. We always encourage our guests to discover the local attractions, and it sounds like you made the most of your time in both Zhuhai and Macau. Your kind words motivate us to continue providing excellent service and delicious dining options. We hope to welcome you back soon for another memorable experience! Warm regards, Hyatt Place Zhuhai Team

Response from Property: Dear Guest, Thank you for sharing your feedback about your recent stay at Hyatt Place Zhuhai. We appreciate your kind words about our spacious and clean rooms. However, we’re sorry to hear that our free packages did not meet your expectations, especially regarding transportation and the limited number of people they cover. Your comments are valuable, and we will review how we can improve these offerings to better support our guests’ travel plans. We also understand that the absence of a bathtub in our rooms was disappointing. While our rooms are designed primarily for comfort and functionality, we recognize that some guests prefer bathtubs, and we will take your feedback into consideration for future enhancements. Thank you again for your insights. We hope to have the opportunity to welcome you back and provide an even better experience. Warm regards, Hyatt Place Zhuhai Team

Response from Property: Dear Guest, Thank you for choosing Hyatt Place Zhuhai and for taking the time to share your experience. We're glad to hear that you appreciated our convenient location near the shopping area, the spacious and clean rooms, and the variety offered at breakfast with both Chinese and Western options. We also appreciate your feedback regarding the parking and air conditioning. Regarding the air conditioning, we apologize for the discomfort you experienced with the temperature settings. Your comments have been shared with our maintenance team to ensure the system is checked and improved for better guest comfort. We hope to welcome you back soon for an even more enjoyable stay. Thank you again for your valuable feedback. Warm regards, Hyatt Place Zhuhai Team

Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your stay at Hyatt Place Zhuhai. We’re glad to hear that you found our hotel to be good value for the price and that having a car made the location convenient for you. We appreciate your understanding regarding the age of the property, and we want you to know that we continuously work on maintaining and improving our facilities to enhance our guests’ experience. Regarding the swimming pool, we do collaborate with a third party, which allows both hotel guests and non-residents to enjoy the facility. We understand this might not be ideal for everyone, and your comments will be shared with the team as we explore ways to improve this aspect. It’s also good to know that you found the breakfast satisfactory. We strive to offer a variety of options that cater to different tastes while keeping the overall experience enjoyable and affordable. Thank you again for your constructive feedback. We hope to welcome you back to Hyatt Place Zhuhai in the future and provide an even better stay. Best regards, Hyatt Place Zhuhai Team