Lavande Hotel (Zhuhai Hengqin International Convention and Exhibition Center)

Lavande Hotel (Zhuhai Hengqin International Convention and Exhibition Center) Reviews

Lavande Hotel (Zhuhai Hengqin International Convention and Exhibition Center)

No.1-2 Shop, Building A3, No.5002 Nanwan South Road, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
Lavande Hotel (Zhuhai Hengqin International Convention and Exhibition Center)
Lavande Hotel (Zhuhai Hengqin International Convention and Exhibition Center)Lavande Hotel (Zhuhai Hengqin International Convention and Exhibition Center)Lavande Hotel (Zhuhai Hengqin International Convention and Exhibition Center)
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Lavande Hotel (Zhuhai Hengqin International Convention and Exhibition Center) Guest Reviews

4.7/5
Outstanding
2052 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2052)
Positive reviews(2026)
Reviews with photos/video(364)
Friendly front desk staff(260)
Convenient location(251)
Classy environment(179)
Great location(116)
Nice sea view(55)
Awesome amenities(53)
Stayed multiple times(18)
Highly recommended(6)
Negative reviews(26)
Guest User
Sea-view Double Room
Checked in Mar 2023
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Mar 29, 2023
。zzzzzzz
Yangkogao
Elegant Double Room
Checked in Jun 2022
Business travelers
25 Reviews
4.0/5
Very Good
Posted on Jul 3, 2022
Good,nice!
Guest User
Elegant Double Room
Checked in Sep 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 11, 2024
The room has a great view, you can see Macau next door, which is a great surprise!!! The room facilities are also complete, and I will choose this hotel again next time I come to travel. Lily at the front desk is also very enthusiastic and will help me solve any problems I encounter.
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Elegant Double Room
Checked in Sep 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 8, 2024
We took our kids there during a typhoon. Lili's service was very good. She held an umbrella for us when we got off the car, helped with our luggage, gave our kids slippers and toothbrushes, and upgraded our room for free. She was very warm and thoughtful! The hotel is close to Macau, and you can see the Macau Tower directly from a distance. Good review!
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Guest User
Deluxe Double Room
Checked in Sep 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
It was a great experience. The room was affordable, spacious and clean. The front desk Lily was warm and thoughtful, making people feel at home. It is especially worth mentioning that the hotel's rooftop can directly see the scenery of Macau across the street, with a good view and no obstruction. The photos in the picture were taken on the rooftop. I personally think it is better than many camera positions on the Internet. I highly recommend it to every tourist who comes to Zhuhai to experience it!
Original TextTranslated by Google
Response from Property: Thank you for your support of Lavande Hotel Wan Chai Port. We are very honored. Macau is just opposite the hotel. You can enjoy the comfort brought by the evening breeze and appreciate the night view of Macau. Thank you for your recognition of Lavande Hotel. We sincerely look forward to your visit again.
Dear—Hanna
Sea-view Double Room
Checked in Aug 2024
Family
7 Reviews
2.5/5
Posted on Aug 31, 2024
As soon as the door opens, there is a smell of mold, even the children feel very smelly, the floor is not mopped, the bathroom mirror behind the mold, the shower place is yellow 🤮🤮 hygiene is super poor, except downstairs is the Wanchai Port (convenient to Macau) others It's hard to describe, the nearby seafood street is another trap 😵💫😵💫
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Response from Property: Dear guest, thank you for staying at Lavande Hotel Wan Chai Port Branch. We are deeply sorry that your stay did not meet your expectations. Thank you for your feedback. We will definitely deal with it actively and ensure that every guest Provide a better check-in experience and wish you a happy life!
Zhiyebufengshou
Deluxe Double Room
Checked in Aug 2024
Family
2 Reviews
3.7/5
Posted on Aug 28, 2024
The location is OK, Macau is just opposite, and the night view is nice; the air conditioning is OK, suitable for summer travel, and the cooling and heating are very fast; the laundry service needs to be improved, the laundry room is laborious, and the overall experience is average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
vv154
Deluxe Double Room
Checked in Aug 2024
Family
1 Reviews
3.5/5
Posted on Aug 21, 2024
This hotel is small and clean. The front desk and room staff are very friendly. There are many free TV shows to watch. It is within walking distance from Wan Chai Port. It rained heavily the day we left the hotel. The front desk staff took the initiative to help hold an umbrella for the children and sent us to the car. I have to give a thumbs up!
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Response from Property: Dear guest, thank you very much for your support to the hotel. We are a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come. We will try our best to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touches. I look forward to your next visit.
Anonymous User
Sea-view Twin Room
Checked in Aug 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Aug 19, 2024
The room is very clean and the service is very good. Macau is across the hotel. You can enjoy the night view of Macau by opening the curtains! A very nice hotel. Miss Lili is very nice! Other staff are also very good and always greet us with a smile!
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Response from Property: Dear guests, thank you for your continuous and sincere comments. It is our duty to provide you with considerate and thoughtful service. We hope that every guest who comes to our store will be happy, stay at ease, and travel smoothly. Wish you a happy life!
Guest User
Deluxe Room (2 beds)
Checked in Jul 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Jul 11, 2024
Facilities: relatively new, slippers are very comfortable Hygiene: there is nothing on the bedsheets and quilts, no hair Environment: Macau is across the street, the scenery is nice Service: The service is very good, the hotel robot is very fast, and everything you need will come right away
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Lavande Hotel Wanchai Port Branch. You can rest assured that we will continue to maintain and continuously improve the advantages you mentioned. We look forward to your visit again!
Sezyiu_Ho
Elegant Double Room
Checked in Jun 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Jul 1, 2024
It is only five minutes away from Wan Chai Port. The customs clearance is smooth. I will stay here next time. The amount of shampoo and shower gel is too small. It is recommended to divide it according to the number of people staying. Overall, it is a hotel with high cost performance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Lavande Hotel Wanzai Port Branch. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Guest User
Deluxe Double Room
Checked in Jun 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Jul 3, 2024
This hotel is such a pleasant surprise. It is just opposite Macau. The front desk upgraded me to a sea view room, and Macau is right outside the window. The hotel environment and facilities are very new and clean, and there is automatic music when you shower. There is a convenience store downstairs, as well as several very cost-effective restaurants, which is really a pleasant surprise. The hotel is within walking distance to Wan Chai Pier, which is very convenient.
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6/7
Response from Property: My darling, thank you for taking the time to give us a five-point praise. We are very excited and encouraged when we see it. Thank you for your recognition and support. We will definitely work harder to provide better service. I wish you a happy life!
Guest User
Deluxe Double Room
Checked in Jun 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Jun 11, 2024
Lili received us, and the reception service was very thoughtful! Thumbs up! The check-in process was fast, the service was also very good, the room was very clean, and the hotel's perfume smelled good. This time I stayed at the hotel in Zhuhai Ocean Kingdom. The night view of the sea and the sunlight coming in were also very comfortable. Macau is opposite, and you can see the Macau Tower. I especially recommend booking a sea view room! I was surprised when I opened the curtains in the morning! I took a video specially! I will still book this hotel next time I come to Zhuhai!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Lavande Hotel Wanzai Port Branch. I am very happy to learn that you have spent a pleasant time at Lavande Hotel Wanzai Port Branch. I am honored to receive your recognition. Your support is the driving force for our continuous progress. We look forward to seeing you again.
Guest User
Elegant Double Room
Checked in May 2024
Business travelers
17 Reviews
4.2/5
Very Good
Posted on May 31, 2024
The room is spacious, well-equipped, the bathroom is large, the equipment is also very easy to use, the water volume is large, and the up-down shower is very easy to use. The transportation is very convenient, and the taxi fare from the airport is 139 yuan. There are also two large parking lots at the door. There is also a tea restaurant with a good reputation next to it. The waiter is very enthusiastic and proactive. The beautiful Xiangxiang at the front desk is very careful in her work. The explanation is very serious and enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Lavande Hotel Wan Chai Port Branch. Thank you for your affirmation of us. Satisfaction only has a starting point and no end. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
Guest User
Elegant Double Room
Checked in May 2024
Family
1 Reviews
4.0/5
Very Good
Posted on May 31, 2024
The hotel is in a very good location, opposite Macau, and the night view is great. It is not far from Chimelong, and it is convenient to take a taxi and order takeout, which is delivered directly to the room by a robot. When Xiangxiang and other staff at the hotel front desk saw that I was with my sleeping baby, they immediately opened a room and helped upgrade to a deluxe room. Thank you 🙏
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope you can point out our shortcomings next time you come. We will try our best to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touches. I look forward to your next visit.