Golden Palm Hotel

Golden Palm Hotel Reviews

Golden Palm Hotel

No.133, Cuiwei East Road, Xiangzhou District, Zhuhai, Guangdong, 519000, ChinaView Hotel Details
Golden Palm Hotel
Golden Palm HotelGolden Palm HotelGolden Palm Hotel
Select your travel dates to check room availability
We Price Match
1 night

Golden Palm Hotel Guest Reviews

4.5/5
Good
1273 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(1273)
Positive reviews(1227)
Reviews with photos/video(91)
Awesome amenities(201)
Classy environment(193)
Many amenities(156)
Convenient parking(89)
Quiet & comfortable(82)
Friendly front desk staff(79)
Large rooms(73)
Perfect for business trips(44)
Negative reviews(46)
Guest User
Special Twin Room
Checked in Jul 2023
Couples
2 Reviews
1.7/5
Posted on Sep 1, 2023
Moldy walls; extremely dim lights; no A/C in corridors... AVOID!
Response from Property: 尊敬的客人，非常感謝您選擇我們的酒店並給予評價。我們非常重視每一位客人的反饋，您的反饋對我們的酒店改善和提升至關重要。我們深感抱歉給您帶來了不便。我們一直在努力提升和改進酒店設施和服務水平，對於好評都是根據您自己入住體驗真實評價，為您帶來困擾屬實抱歉！同時，我們也會將您的反饋意見及時反饋給相關部門，並採取積極的措施進行改進和升級，以提升我們的服務質量和客人的滿意度。
Guest User
Special King Room
Checked in Jul 2024
Couples
3 Reviews
2.0/5
Posted on Aug 23, 2024
The overall feeling of the room is okay Hygiene: average. The carpet is quite dirty. It's black even when you bare your feet. The tabletop is covered with gray. I used late checkout on my order and did not enjoy this service! ! I called after one o'clock and started urging them. It showed that the three o'clock written on the order had no effect, otherwise I would have to pay more! ! ! If this service is not available, why provide it? ? And the room is arranged close to the elevator? Is it a superficial promise that you will do nothing else?
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and leaving your review. We attach great importance to every guest's feedback, and your feedback is crucial to the improvement and enhancement of our hotel. We are deeply sorry for the inconvenience this has caused you. We have been working hard to upgrade and improve hotel facilities and service levels. We are truly sorry for any inconvenience caused to you! At the same time, we will also provide your feedback to relevant departments in a timely manner and take active measures to improve and upgrade to enhance our service quality and guest satisfaction.
Guest User
Special King Room
Checked in Dec 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2025
The service was excellent. The price is affordable and it's only a 10-minute drive from the checkpoint. Very convenient. There is food, drink and entertainment nearby. Manager Ah Feng deserves praise for her beauty and enthusiasm👍🏻
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好！非常感謝您對我們的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為您提供優質的服務！非常歡迎您無論是商務還是出差或是旅行再次選擇我們金棕櫚酒店！真誠期待您的下次光臨
Guest User
Special King Room
Checked in Dec 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 26, 2025
The sanitary condition is good and makes people feel very comfortable. It is of high quality and low price. It is a good place to stay for traveling. The transportation is very convenient and makes people feel very comfortable. I will come back next time.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好！非常感謝您對我們的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為您提供優質的服務！非常歡迎您無論是商務還是出差或是旅行再次選擇我們金棕櫚酒店！真誠期待您的下次光臨
lpoxvxe
Special King Room
Checked in Dec 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 26, 2025
The front desk service is very good, the facilities are complete, the hotel is very clean, and it is convenient to travel. My girlfriend likes it very much. I highly recommend it and will choose this hotel next time.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好！非常感謝您對我們的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為您提供優質的服務！非常歡迎您無論是商務還是出差或是旅行再次選擇我們金棕櫚酒店！真誠期待您的下次光臨
Guest User
Special King Room
Checked in Dec 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2025
The service attitude of the hotel is good, the rooms are clean and tidy, and the location and environment are good.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好！非常感謝您對我們的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為您提供優質的服務！非常歡迎您無論是商務還是出差或是旅行再次選擇我們金棕櫚酒店！真誠期待您的下次光臨
Guest User
Special King Room
Checked in Dec 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2025
Beautiful environment, friendly staff and considerate service. Highly recommended
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好！非常感謝您對我們的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為您提供優質的服務！非常歡迎您無論是商務還是出差或是旅行再次選擇我們金棕櫚酒店！真誠期待您的下次光臨
Anonymous User
Special King Room
Checked in Apr 2024
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on May 13, 2024
High cost performance, comfortable room, complete facilities and equipment, large room, clean and hygienic, free parking
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services! We welcome you to choose our hotel again for business, business trip or travel! Sincerely look forward to your next visit
Guest User
Special King Room
Checked in Apr 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on May 11, 2024
The location is convenient, the transportation is convenient, the hotel also has free parking, the waiters are warm and polite, and patiently answer all questions! The room facilities are complete and clean
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services! We welcome you to choose our hotel again for business, business trip or travel! Sincerely look forward to your next visit
Guest User
Special King Room
Checked in Mar 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel has complete facilities and equipment, the room is large, the room near the mountain is very quiet and comfortable, and I slept soundly. The hotel service is in place, giving me what I need in a timely manner and solving problems in a timely manner!
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services! We welcome you to choose our hotel again for business, business trip or travel! Sincerely look forward to your next visit
Guest User
Special King Room
Checked in Mar 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
The hotel has complete facilities and the rooms are large and bright! We upgraded the rooms near the mountain, which are comfortable and clean! The staff are warm and polite, and the front desk service is good
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services! We welcome you to choose our hotel again for business, business trip or travel! Sincerely look forward to your next visit
Anonymous User
Special Twin Room
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
The facilities are complete, clean and sanitary. They helped to upgrade the room for free. The service is in place! The bedding is clean and sanitary
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services! We welcome you to choose our hotel again for business, business trip or travel! Sincerely look forward to your next visit
Guest User
Special King Room
Checked in Mar 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
The facilities and equipment are complete, the hotel supplies are very good, the room is clean and sanitary, the transportation is convenient, and the service is in place!
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services! We welcome you to choose our hotel again for business, business trip or travel! Sincerely look forward to your next visit
Anonymous User
Special King Room
Checked in Mar 2024
Couples
9 Reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
The staff is enthusiastic and has a good service attitude. The hotel environment is comfortable and quiet, and the facilities are complete. The hotel also upgrades the room type for free. The upgraded room is backed by the mountain, quiet, and has a beautiful view
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services! We welcome you to choose our hotel again for business, business trip or travel! Sincerely look forward to your next visit
Anonymous User
Special King Room
Checked in Mar 2024
Travel with friends
5 Reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
The facilities are complete, the room is spacious, the bed is big enough, and the hotel environment is comfortable and quiet! The front desk service is good and they are very patient in helping to solve problems. It is a perfect hotel.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with high-quality services! We welcome you to choose our hotel again for business, business trip or travel! Sincerely look forward to your next visit