Xiyuan Hotel Zhuhai

Xiyuan Hotel Zhuhai Reviews

Xiyuan Hotel Zhuhai

No.418 Cuiqian North 3rd Street, Xiangzhou District, Zhuhai, Guangdong, 519000, ChinaView Hotel Details
Xiyuan Hotel Zhuhai
Xiyuan Hotel ZhuhaiXiyuan Hotel ZhuhaiXiyuan Hotel Zhuhai
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Xiyuan Hotel Zhuhai Guest Reviews

4.5/5
Good
1423 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1423)
Positive reviews(1391)
Reviews with photos/video(451)
Large rooms(75)
Quiet & comfortable(70)
Friendly front desk staff(59)
Delicious breakfast(41)
Stayed multiple times(16)
Perfect for business trips(14)
Good views(12)
Amazing natural light(8)
Negative reviews(32)
Ace-KING
Deluxe 2-bed Room
Checked in Mar 2024
Couples
9 Reviews
3.0/5
Posted on Jun 2, 2024
The location is off the main road so it's quieter than the hotels that are located by the main road. Hotel is old and the air conditioning is very cold. Hot water is not very powerful but adequate. Has a few food options beside the hotel which is very convenient and quite tasty. A 5 minute walk will take you to a big mall across the other side of the busy 8 lane road which has much more food options.
Response from Property: 親愛的客人您好,感謝您抽出時間分享您的入住感受!我們深知酒店位置的優勢給您帶來了寧靜,也很抱歉酒店的設施和熱水供應沒有完全達到您的期望,我們會盡快解決這些問題。很高興周邊的餐飲能滿足您的需求,以及距離不遠的購物中心能為您提供更多選擇。期待能再次迎接您,讓您看到我們的進步和改善!祝您生活愉快!扎西德勒!
MOHIT
Queen Room With City View
Checked in Dec 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2025
Amazing stay Nice place Nice staff
Response from Property: 尊敬的賓客朋友,您好!衷心感謝您入住西苑酒店,酒店地處新香洲繁華地段,交通、旅遊、購物等都十分便利,23路公交車可以直達港珠澳交通樞紐,k11海洋王國,九洲港。拱北口岸都有直達公交,能為您的出行帶來便捷與舒適,我們感到非常榮幸。酒店更希望能通過乾淨舒適的環境和細緻入微的服務,讓每位賓客都能感受到關注與尊重:有您的信任與肯定,我們一定不會辜負您的期望,認真細緻的做好服務工作,讓酒店成為您的家外之家。熱切期盼您的再次入住,祝您新春快樂!扎西德勒!
Nicky Lee
Queen Room With City View
Checked in Jan 2025
Family
5 Reviews
4.0/5
Very Good
Posted on Feb 5, 2025
Fair hotel in reasonable price
Response from Property: 親愛啊朋友。能得到您“價格合理、品質優質”的評價,真的太開心了!您的肯定就像冬日裏的暖陽,照亮了我們酒店每一位工作人員的心。每一次服務都是我們對美好的詮釋,每一個細節都是我們的深情厚意。期待下次與您重逢,我們定用更貼心的服務,續寫這段温暖的邂逅,願您在往後的日子裏,平安順遂,萬事勝意 。新春快樂!扎西德勒!
Chor Kee
Suite - 2-Room, City-View (1 Living Room)
Checked in Oct 2023
Family
2 Reviews
4.7/5
Amazing
Posted on Nov 26, 2023
Reception was good and he changed our room to a non-smoking room to assure us that there was no smoking smell. The housekeeping was also helpful when we asked for assistance. She also left a hand written message after cleaning our room to wish us a pleasant trip. It was very touching. Well done!
Response from Property: 尊敬的賓客朋友,您好!聽到您的讚美,我想我的小夥伴一定會更加努力的工作,在您的鼓勵下不斷提升和創新。告訴您一個好消息為了使您的出行更加方便小西家新增加了免費的自助洗衣間就在4樓哦,期待您下次入住給您帶來更多的驚喜,祝您生活愉快!扎西
Law Kam Kwan
Suite - 2-Room, City-View (1 Living Room)
Checked in Mar 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 11, 2023
I really enjoy the stay in this hotel, although it is a big old style one, but the staff is very helpful, and everyday will have the room service to clean up. and the room is very tidy. I will definitely recommend my friends or customer to choose this hotel if they come to Zhu Hai.
Response from Property: 尊敬的賓客朋友,您好!陪伴不但是最長情的告白,還有最勇敢的選擇。世界之大,人潮洶湧,有成千上萬的理由都在為離開找藉口,小西一直就在這裏,不忘初心,每天努力成為更好的自己,一直不離不棄。為了給您的出行帶來更多便利,小西家新增加了免費的自助洗衣間就在4樓 。西苑酒店能給您的旅途添加一道絢麗的彩虹感到非常榮幸呢~~!!祝您生活愉快!扎西德勒!
Seafarer
Queen Room With City View
Checked in Mar 2023
Business travelers
51 Reviews
4.0/5
Very Good
Posted on Apr 8, 2023
Convenient and quiet location. Free self service laundromat a plus. Room and linens are clean. Courteous and friendly staff.
Response from Property: 尊敬的賓客朋友,您好!衷心感謝您入住西苑酒店,酒店地處新香洲繁華地段,交通、旅遊、購物等都十分便利,23路公交車可以直達港珠澳交通樞紐,k11海洋王國,九洲港。拱北口岸都有直達公交,能為您的出行帶來便捷與舒適,我們感到非常榮幸。酒店更希望能通過乾淨舒適的環境和細緻入微的服務,讓每位賓客都能感受到關注與尊重:有您的信任與肯定,我們一定不會辜負您的期望,認真細緻的做好服務工作,讓酒店成為您的家外之家。熱切期盼您的再次入住,祝您生活愉快!
Kin Bong Essex
Family Friendly Family Suite - 2-Room (1 Living Room)
Checked in Mar 2024
Family
6 Reviews
4.0/5
Very Good
Posted on May 31, 2024
very good
Response from Property: 尊敬的賓客朋友,您好!聽到您的讚美,我想我的小夥伴一定會更加努力的工作,在您的鼓勵下不斷提升和創新。告訴您一個好消息為了使您的出行更加方便小西家新增加了免費的自助洗衣間就在4樓哦,期待您下次入住給您帶來更多的驚喜,祝您生活愉快!扎西德勒!
Xinzhaoyishenga
Queen Room With City View
Checked in Jan 2025
Family
30 Reviews
4.7/5
Amazing
Posted on Feb 4, 2025
The surrounding environment is quiet. Although the facilities are a bit old, the hygiene is very clean. The premium is higher during the Spring Festival, but the price is still very cost-effective during normal times.
Original TextTranslated by Google
Response from Property: 親愛的賓客朋友:很感謝您對我們酒店細緻又真誠的評價!周邊的靜謐能讓您安心休憩,乾淨整潔的環境也沒讓您失望,這是我們最欣慰的事。關於設施和價格,您的反饋我們都記在心裏了,設施的升級已提上日程,價格方面我們也會持續優化 。期待下次您再來,能看到新的變化,享受到一如既往的舒適 。祝您新春快樂!扎西德勒!
Guest User
Suite - 2-Room, City-View (1 Living Room)
Checked in Dec 2024
Family
110 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2025
The hotel has a great location, quiet in a busy city, convenient transportation, spacious and bright rooms, very comfortable for a family to live together, rich breakfast variety, good taste, good hotel.
Original TextTranslated by Google
Response from Property: Dear guests and friends, hello! We are honored to bring convenience and comfort to your travel. The bus stop in front of the hotel can easily reach various attractions and ports in Zhuhai. There are also many local food shops waiting for your discovery. It is Xiaoxi's unshirkable responsibility and obligation to create a comfortable accommodation environment and considerate service for every guest. With your recognition, Xiaoxi will work harder to bring you more satisfactory service. Xiaoxi's has added a free self-service laundry room on the 4th floor. We hope it will bring more convenience to your travel. Wish you a happy New Year! Tashidelek
Guest User
Queen Room With City View
Checked in Oct 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Nov 10, 2024
The room is very quiet. I really like the big bed, which is medium-hard and very comfortable. The floor-to-ceiling balcony and sofa are also very comfortable. Also, their shower gel is very fragrant.  Hygiene is also relatively clean.
Original TextTranslated by Google
Response from Property: Dear guests and friends, hello! Thank you very much for staying at Xiyuan Hotel. Your sincere evaluation contains your affirmation and trust in us, and it is also the best gift we have received. In order to make every guest happy and satisfied, we will make unremitting efforts. We believe that Xiyuan in the future will definitely make your trip more perfect and fulfilling. I look forward to seeing you often and wish you a happy life! Tashi Del
Guest User
Business 2-bed Room
Checked in Aug 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 1, 2024
The room is very cozy, very clean, the facilities are very good, and the Wi-Fi is fast! The water pressure is strong, the air conditioner is very cold, and the TV is huge! Will definitely stay again next time! Quite like it!
Original TextTranslated by Google
Response from Property: 尊敬的賓客朋友,您好!滿意衹是我們的起點,驚喜與感動才是我們一直要尋找的方向。為了給您的出行帶來更多便利,小西家新增加了免費的自助洗衣間、健身房就在4樓,我們將不斷超越與完善,期待與您下次美麗的邂逅。小西堅信,等您下次再來的時候小西會比現在更加優秀,會讓您像回到家一樣温暖,這兒就是您的另一個家!祝您生活愉快!扎西德勒!
Kong
Suite - 2-Room, City-View (1 Living Room)
Checked in Jan 2025
Family
4 Reviews
3.0/5
Posted on Feb 4, 2025
The hotel is traditional and old. Charging cables are provided. The hygiene is poor and there are food residues on the carpet.
Original TextTranslated by Google
Response from Property: Seeing your evaluation, my heart is filled with guilt and gratitude. We regret that we failed to provide you with a clean, tidy, comfortable and pleasant living environment. The traditional and outdated facilities failed to meet your expectations. The food residue on the carpet is a manifestation of our serious dereliction of duty. Thank you for letting us know about these issues and giving us directions for improvement. We immediately made corrections, assigned someone to do a deep clean, and strictly controlled every detail. Thank you again for your frankness. We hope that in the future we will have the opportunity to let you see our changes and give you an experience that far exceeds your expectations. I wish you a happy Chinese New Year! Tashi Delek!
Guest User
Queen Room With City View
Checked in Dec 2024
Family
1 Reviews
3.2/5
Posted on Feb 1, 2025
It is closer to Mingzhu Station than Zhuhai Station. The bed is softer and indeed more comfortable, but the shower equipment is basic. The room is larger and there are small gifts for the New Year.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Dear friend, seeing your evaluation, my heart is filled with joy and gratitude. We are delighted that you recognized our location, comfortable soft bed, spacious room and New Year gifts. We are grateful that you pointed out the shortcomings of the shower facilities and gave us directions for improvement. We have taken this matter to heart and will upgrade the shower equipment later. We hope that you will have a more perfect experience next time you come, and feel comfortable and relaxed like meeting old friends again. I wish you a happy Chinese New Year! Tashi Delek!
Guest User
Queen Room With City View
Checked in Dec 2024
Family
3 Reviews
4.5/5
Great
Posted on Feb 2, 2025
The location is quiet in a busy area, it is convenient to eat and travel around, and there is a parking lot which is an advantage
Original TextTranslated by Google
Response from Property: 親愛的賓客朋友:太感謝您的走心評價啦!鬧中取靜、出行便捷、停車不愁,這些優勢被您精準get,就像伯牙遇子期,懂我們的人來啦!您的滿意就是我們前行路上的光,照亮每一個為客人服務的日常。期待再次與您相逢,繼續為您打造超棒的入住體驗 。祝您新春快樂!扎西德勒!
Guest User
Queen Room With City View
Checked in Dec 2024
Other
2 Reviews
0.7/5
Posted on Jan 20, 2025
The hotel has control over the power of the air conditioner. The air conditioner was turned on for a while and then turned off for you privately
Original TextTranslated by Google
Response from Property: Dear friend, I'm sorry to hear that the air conditioner has caused you such trouble. I want to create a comfortable environment for you, but I don’t want it to trip you up and make you experience discounts. This is definitely not a shutdown on our own initiative, it is an equipment emergency. We have deeply reflected and will conduct a comprehensive investigation to prevent such a situation from happening again. We hope you will give us a chance to make up for this regret. The Spring Festival is coming soon. All the Xiaoxi family members wish you a Happy New Year in advance! Tashi Delek!