Reviews of Sweetome Vacation Rentals (Zhuhai Qinglv Road Jingdu Building)

Response from Property: 尊敬的客人，您好！感謝您入住珠海斯維登酒店並給予5星好評！您的支持就我們進步的動力，我們酒店位於繁華的市區，周邊交通便利，地處香洲商業圈中心沿海情侶路旁，周邊有很多特色餐廳、購物都很方便！珠海城軌站、香洲總站、九州碼頭等，景點：海天公園，海驛站沙灘，日月貝等等近在咫尺！歡迎您下次再次光臨~~

Response from Property: You checked into our hotel later with your husband and children. From the very beginning, we received feedback from you that there were centipedes, which shocked us all. We immediately said that we would come to check and change your room. With an appropriate discount, we can even cancel your order for free, and then seal the room for pest control. Not only did you refuse us to come to inspect and deal with it, but also rejected the plan we gave, and you only wanted to waive the room fee, which is inevitable. Comment! When we are open for business, we will put down our dignity and negotiate with guests to solve problems in a friendly manner. We know that you know that the hotel cares about reviews, so we will also take care of this. As a digression, as a mother, if I find a centipede in the room, I would rather not stay in this hotel and change rooms or check out. What if I get bitten? Who doesn’t consider safety first? Through the photos of bugs posted in the comments, I am even more convinced that your husband should know what kind of bugs they are and whether they are harmful! This is simply what Sima Zhao wanted to do. He must have done this more than once! You also mentioned a series of issues such as parking. The parking lot charges a maximum parking fee of 10 yuan per day, and there are records at the front desk and at the entrance. If we could upload the communication records with you and the parking fees you paid, we would have published them long ago! When it comes to this job, everything you say is right, and no one else has the ability to analyze.

Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our Sweetome Boutique Apartment and sharing your stay experience. In the days to come, we will continue to work hard to provide you and all guests with a better stay environment, and strive to make every guest happy. , returned satisfied. Welcome you to come again next time, we sincerely look forward to your stay

Response from Property: You checked in at noon and did not report that the air conditioner in this room was not cool. It was not until 12 o'clock in the morning that we reported to our front desk that the air conditioner was not "cold". We immediately contacted the housekeeping lady to check the room, and the lady reported that the room was air-conditioned ( Maybe it didn't reach the "cold" state you called), because the room is full and there is no room for you to change. After discussing with you and asking for your consent, we will add a fan to the room. If you are not satisfied and want to check out, we We will also respect your decision and will not buy or sell by force. We know that forceful melons are not sweet. Let me state in advance that from the end of the recent summer vacation to the time of replying to your review, our rooms are fully booked, and no guests in this room have complained about the air conditioner not cooling. No does not mean there is none. If you raise a problem, we will take it seriously and solve it. The solution is also negotiated with you. If you are not satisfied, you can return it, right? There is no free lunch in the world.

Response from Property: Dear guests and friends, hello! Thank you for staying at Zhuhai Sweetome Hotel. If you have a good experience, please remember to give us a 5-star review to support us! If you have any questions during your stay, you can call the front desk. The front desk will help you solve it as quickly as possible. We look forward to seeing you again.

Response from Property: Dear guests and friends, hello! It's a pity that we did not bring you a perfect stay experience. The facilities and equipment in the hotel rooms are a bit outdated, but our room is relatively large, which many hotels cannot achieve. , if you have any questions during your stay, please call the front desk internal hotline 888 at any time, and we will solve it for you as soon as possible. We look forward to your next visit. Wish you a happy life!

Response from Property: 尊敬的賓客，非常抱歉這次入住讓您體驗到這麼多不愉快，我們向您致以最誠摯的歉意！關於您提到的電視機頂盒問題：我們已立即安排工程團隊對所有客房的機頂盒和電源開關進行全面檢修，優化了設備連接邏輯，後續會確保開關操作清晰、設備正常運行。對於拖鞋的問題：我們已經緊急更換了一批全新的大碼拖鞋，同時增加了一次性拖鞋的儲備，確保不同需求的賓客都能用到合適的用品。您的反饋給了我們很重要的改進方向，我們已經對相關細節進行了整改。如果您願意再給我們一次機會，歡迎隨時聯繫酒店前台，我們會為您提供下次入住的免費房型升級作為補償。再次向您道歉，感謝您的監督，我們會用更細緻的服務來彌補這次的不足！

Response from Property: 您的每一次入住和好評都是對我們工作的最大支持，我們會不斷努力提升服務質量，期待您再次光臨！

Response from Property: 您的每一次入住和好評都是對我們工作的最大支持，我們會不斷努力提升服務質量，期待您再次光臨！

Response from Property: 顧客您好，非常抱歉給您帶來不愉快的入住體驗，您反饋的空調不給力的問題，我們已經讓工程部的同事去處理了，空調重新清洗並加了雪種，現已處理完畢

Response from Property: 您的每一次入住和好評都是對我們工作的最大支持，我們會不斷努力提升服務質量，期待您再次光臨！

Response from Property: 感謝您對我們酒店的認可與喜愛！您的滿意是我們前進的最大動力，能為您提供舒適的入住環境和貼心的服務，是我們全體員工的榮幸～期待下次您再來時，能體驗到我們更多的用心之處，祝您生活愉快呀！

Response from Property: 您的每一次入住和好評都是對我們工作的最大支持，我們會不斷努力提升服務質量，期待您再次光臨！

Response from Property: 尊敬的賓客，您好！在此非常感謝您選擇入住我們斯維登精品公寓並分享您的入住感受，在未來的日子裏我們將會不斷努力為您及所有賓客提供更佳的入住環境，爭取讓每位客人高興而來，滿意而歸。歡迎您下次再來，我們真誠期待您的入住