Sweetome Vacation Rentals (Zhuhai Qinglv Road Jingdu Building) Reviews

Response from Property: You checked into our hotel later with your husband and children. From the very beginning, we received feedback from you that there were centipedes, which shocked us all. We immediately said that we would come to check and change your room. With an appropriate discount, we can even cancel your order for free, and then seal the room for pest control. Not only did you refuse us to come to inspect and deal with it, but also rejected the plan we gave, and you only wanted to waive the room fee, which is inevitable. Comment! When we are open for business, we will put down our dignity and negotiate with guests to solve problems in a friendly manner. We know that you know that the hotel cares about reviews, so we will also take care of this. As a digression, as a mother, if I find a centipede in the room, I would rather not stay in this hotel and change rooms or check out. What if I get bitten? Who doesn’t consider safety first? Through the photos of bugs posted in the comments, I am even more convinced that your husband should know what kind of bugs they are and whether they are harmful! This is simply what Sima Zhao wanted to do. He must have done this more than once! You also mentioned a series of issues such as parking. The parking lot charges a maximum parking fee of 10 yuan per day, and there are records at the front desk and at the entrance. If we could upload the communication records with you and the parking fees you paid, we would have published them long ago! When it comes to this job, everything you say is right, and no one else has the ability to analyze.

Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our Sweetome Boutique Apartment and sharing your stay experience. In the days to come, we will continue to work hard to provide you and all guests with a better stay environment, and strive to make every guest happy. , returned satisfied. Welcome you to come again next time, we sincerely look forward to your stay

Response from Property: You checked in at noon and did not report that the air conditioner in this room was not cool. It was not until 12 o'clock in the morning that we reported to our front desk that the air conditioner was not "cold". We immediately contacted the housekeeping lady to check the room, and the lady reported that the room was air-conditioned ( Maybe it didn't reach the "cold" state you called), because the room is full and there is no room for you to change. After discussing with you and asking for your consent, we will add a fan to the room. If you are not satisfied and want to check out, we We will also respect your decision and will not buy or sell by force. We know that forceful melons are not sweet. Let me state in advance that from the end of the recent summer vacation to the time of replying to your review, our rooms are fully booked, and no guests in this room have complained about the air conditioner not cooling. No does not mean there is none. If you raise a problem, we will take it seriously and solve it. The solution is also negotiated with you. If you are not satisfied, you can return it, right? There is no free lunch in the world.

Response from Property: Dear guests and friends, hello! Thank you for staying at Zhuhai Sweetome Hotel. If you have a good experience, please remember to give us a 5-star review to support us! If you have any questions during your stay, you can call the front desk. The front desk will help you solve it as quickly as possible. We look forward to seeing you again.

Response from Property: Dear guests and friends, hello! It's a pity that we did not bring you a perfect stay experience. The facilities and equipment in the hotel rooms are a bit outdated, but our room is relatively large, which many hotels cannot achieve. , if you have any questions during your stay, please call the front desk internal hotline 888 at any time, and we will solve it for you as soon as possible. We look forward to your next visit. Wish you a happy life!