Palm Spring Hotel

Palm Spring Hotel Reviews

Palm Spring Hotel

No. 222 Qiaoguang Road, Xiangzhou District, Zhuhai, Guangdong, 519000, ChinaView Hotel Details
Palm Spring Hotel
Palm Spring HotelPalm Spring HotelPalm Spring Hotel
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Palm Spring Hotel Guest Reviews

4.4/5
2699 Reviews
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(2699)
Positive reviews(2632)
Reviews with photos/video(883)
Friendly front desk staff(196)
Delicious breakfast(100)
Near shopping area(72)
Loved the massages(68)
Perfect for kids(55)
Nice bathtub(38)
Children's amenities available(18)
Delicious buffet(17)
Negative reviews(67)
Guest User
Guestroom (Double Bed)
Checked in Nov 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Dec 27, 2024
The hotel service is great and very welcoming with the staff 阿鳳. Well considered on customers needs and organised car pickup service. Highly recommend.
Lau Choy
Superior 2-bed Room
Checked in Nov 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Jan 4, 2025
Had such a wonderful experience in Palm Spring Hotel. Ms Tse at the front desk was ever helpful and taking care and answering our queries all the time. Hotel provide free shuttle service from Gongbei port to their hotel. Just need to call them or made arrangement with frontdesk. There is a wellness spa massage centre right opposite the hotel which is great for relaxation.
Guest User
Superior 2-bed Room
Checked in Oct 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Nov 27, 2024
Friendly staff, free shuttles to different ports, free washing machine on our floor, good restaurants at the lobby. Recommend!。I will recommend friends to come over
6/9
Response from Property: Dear guest, hello! Thank you for choosing Zhuhai Palm Spring Hotel. Thank you for giving us such a good review. The hotel is the only standalone spa facility in Zhuhai, with Hong Kong style management and integrated dining, accommodation, and entertainment. The hotel provides designated pick-up and drop off services, please make a reservation in advance. The hotel guest room floor provides a 24-hour self-service laundry room with complete washing supplies for selection. Welcome back! Wishing you a happy life!
Guest User
Guestroom (Double Bed)
Checked in Sep 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 21, 2024
第二段文案：This hotel offers a luxurious one-stop family hot spring massage service, complemented by exceptionally helpful staff who even provide complimentary transportation to the nearby train station. I wholeheartedly recommend it to all travelers seeking relaxation and convenience during their stay.
6/9
Response from Property: Dear guest, hello! Thank you for your stay and positive review. As you said, the hotel is located in the bustling center of Gongbei Port in Zhuhai, within walking distance to Gongbei Port and Guangzhou Zhuhai Metro Zhuhai Station. The hotel can also provide free shuttle service to Gongbei Port. We believe that Zongquan is the best choice for your travel, vacation, business and leisure. We also look forward to your visit again. Wishing you a happy life!
Mr Ken Tsui
Superior 2-bed Room
Checked in Oct 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Jan 16, 2025
GOOD SERVICE AND GOOD FEELING AND THAN THE ROOM SO NICEAND BEAUTY
Response from Property: 尊敬的賓客您好，得知您的此次入住獲得非常好的下榻體驗，我們感到無比榮幸。非常感謝您對酒店人員服務的認可，這讓棕泉人引以為豪。歡迎您的再次光臨！祝您生活愉快！
MAY CHI
Superior 2-bed Room
Checked in Jul 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
Hotel location in convenient and better than our expectations. With the free spa, it is even better.
Response from Property: Dear guest, we are honored to hear that your stay has been an excellent experience. As you said, the hotel is located in the bustling center of Gongbei Port in Zhuhai, within walking distance to Gongbei Port and Guangzhou Zhuhai Metro Zhuhai Station. Staying in the room, you can use your room card for free to work out in the gym and enjoy a spa treatment worth 109 yuan (including dry and wet steaming, bathing, and some fruit drinks). The hotel also provides free shuttle service to Gongbei Port. We believe that Palm Springs is the best choice for your travel, vacation, business and leisure. We also look forward to your visit again. Wishing you a happy life!
Brooklyn W E
Special Room
Checked in Jul 2024
Couples
9 Reviews
4.0/5
Very Good
Posted on Aug 18, 2024
The service is soso but the room is great. The lobby has strong cigarette smell
Response from Property: Dear valued guest, hello! Thank you for your stay and review. There are no smoking signs in all areas of the hotel, and any smokers will be fined. We will also strengthen the supervision and improvement of this aspect of work. We look forward to your new experience during your next stay and wish you a happy life!
Cheok Yew
Superior 2-bed Room
Checked in Nov 2024
Family
15 Reviews
4.7/5
Amazing
Posted on Jan 1, 2025
Hotel is clean and they have a seafood restaurant at the lobby. Opposite there is a Spa place which is alright except that the massage is quite expensive over there and will they will ask for tips .
Guest User
Superior 2-bed Room
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 24, 2024
Great hotel great experience . clean, big as it looks on photos, friendly and helpful staff, breakfast is good quality . 20 mins walk from train station. There are shuttle pick up from 拱北関閘basement , you can call them when arrive 拱北関閘basement to arrange They also offer free shuttle to different port upon check out. Customer service manager 謝秋風 and her team were very friendly , helpful, big thanks to them to make this a very helpful and pleasant trip for the elders and the kids.
Patrickhk
Superior 2-bed Room
Checked in Nov 2024
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Dec 27, 2024
Great place to relax Good and clean service but need deposit 500rmb Good hot spring ,sauna, and spa. Good facilities (karaoke room, video game, resting area ,fruit and beverage bar)
Daniel Man Fai
Guestroom (Double Bed)
Checked in Oct 2024
Couples
1 Reviews
4.5/5
Great
Posted on Dec 4, 2024
Hotel Managers: Jacky Li 和 謝秋凤 are first rate service managers. They were very helpful and followed up with our enquiries including private travel, hotel shuttle miscommunication, and room cleaning services. We had some complaints with the hotel spa services. They followed up with the hotel spa managers to clarify operational deficiencies on the following day. Nevertheless, the services on the hotel side and restaurant are excellent. Food is excellent!
Chris969c
Guestroom (Double Bed)
Checked in Apr 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on May 18, 2024
Goodgoodgoodgoodgoodgood Goodgoodgoodgoodgoodgood Goodgoodgoodgoodgoodgood
Response from Property: 尊敬的貴賓，您好！感謝您的入住及5分好評，酒店按五星標準打造，是珠海僅此一家以獨棟綠色健康水療為特色、集吃、住、行完美結合的綜合度假酒店，酒店擁有大型餐飲配套設施、正宗港式早茶，為您的旅行增添一份意外美食收穫。水療中心建築面積達一萬三千多平米特色水療擁有二十餘種按摩項目，數百名技師，為您緩解在外出差、旅行之疲憊。歡迎您的再次光臨！祝您生活愉快
Chenperrine
Guestroom (Double Bed)
Checked in Mar 2024
Family
13 Reviews
5.0/5
Outstanding
Posted on Apr 11, 2024
We travel with 20 family members , all we love this hotel so much. Super cosy and super good service. Especially their staff Ms 谢秋风, thank you for your help and all the services. They also have pick up services. We love this service so much.
JackAng
Guestroom (Double Bed)
Checked in Aug 2024
Solo travelers
16 Reviews
3.5/5
Posted on Dec 7, 2024
This hotel is really getting from bad to worst… Used to be my favourite hotel to stay in zhuhai before covid. Now the bf spread is really so so bad. The aircon is off during the night. The corridor is even cooler than my room. Complain 2 times. But end of day not much improvement. This is not the 1st time we having aircon issue. The wifi totally can’t use in the night. The only plus, is now price cheaper. Transport is much much easier to arrange.
wen Jia boa
Special Room
Checked in Aug 2024
Family
2 Reviews
4.2/5
Very Good
Posted on Sep 12, 2024
It is a great choice for family lodging. Great service and great room. Too bad I overpaid the room, when other booking choices are available. No free breakfast, ***. And the free spa isn't so free, I used and walked away with flattened wallet. Damn, better to stay in the room to enjoy the free dated movies.
Response from Property: Dear valued guest, hello! Thank you for giving us a positive review despite your busy schedule. This time you are staying in a selected discounted room at the hotel, with a 2.4-meter king size bed, a separate wet and dry bathroom, and a unique circular bathtub, providing ample space. Hotel port style management, emphasizing service quality, providing you with high-quality service is what we should do! Staying in the room at the same time allows you to use the gym for free with your room card, as well as enjoy a spa treatment worth 109 yuan (including dry and wet steaming, soaking, and some fruit drinks). If you choose a massage option, an additional fee will be charged. There is a price list in the lobby, and staying in the room at the same time will give you 2 massage vouchers that can be deducted. Staying at Brown Spring can enjoy a great value for money. We welcome you to visit again! Wishing you a smooth life!