Palm Spring Hotel

Reviews of Palm Spring Hotel

Palm Spring Hotel

No. 222 Qiaoguang Road, Gongbei, Xiangzhou District, Zhuhai, Guangdong, 519000, ChinaSee Hotel Details
Palm Spring Hotel
Palm Spring HotelPalm Spring HotelPalm Spring Hotel
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Guest Reviews

9.2/10
Very Good
4820 Reviews
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(4820)
Positive reviews(4751)
Reviews with photos/video(2197)
Friendly front desk staff(384)
Delicious breakfast(151)
Nice bathtub(111)
Loved the massages(74)
Stayed multiple times(38)
Family activities available(38)
Children's amenities available(22)
Tasty coffee(17)
Negative reviews(67)
旋旋0529
Family Room Special(no Window)
Stay Date Jun 2026
Family
5 Reviews
10/10
Outstanding
Posted on Jul 4, 2026
The front desk staff, Xie (extension 1022), provided excellent service. The room was spacious, and the breakfast was very rich. The room has been newly renovated.
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Response from Property: 尊敬的賓客，感謝您真誠的好評！得知前台小謝的服務為您留下了良好印象，我們深感欣慰，您的認可也是對我們服務團隊莫大的鼓勵。同時，非常高興您對房間的寬敞舒適、早餐的豐富多樣以及煥新後的客房環境表示滿意。酒店特色匹克球場非常值得體驗，休閑運動兩不誤，下次記得約上朋友一起來打球放鬆，我們期待您再次光臨！
Cancan
Superior Queen Room
Stay Date Jun 2026
Family
3 Reviews
10/10
Outstanding
Posted on Jul 4, 2026
Xiaofeng (the staff member) was great! The room was newly renovated and fully equipped. Room 102.
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Response from Property: 尊敬的賓客，感謝您的暖心評價！酒店客房經過全新裝修，整體乾淨明亮，全屋配套嶄新完善的設施，居住舒適度拉滿。店內還有來回關口免費接送車、豐盛早餐、水療、匹克球場以及充電停車位，周邊餐飲店鋪眾多，期待您再次光臨！
Anonymous User
Superior Queen Room
Stay Date May 2026
Couple
4 Reviews
10/10
Outstanding
Posted on Jun 25, 2026
Excellent stay and great value for money! The location of Palm Spring Hotel is very strategic, being close to Zhuhai Railway Station, Gongbei Port & Xiawan Market. The hotel free transfer service is an added merits. The hotel is clean & well-maintained. Staff are friendly & helpful. The breakfast is good with a wide variety of choices. One of the highlights of this hotel is the complimentary access to the resort club facilities, including the spa & sauna with unlimited drinks & fruits, which is a wonderful added benefit. There is also self-service coffee available at the reception area throughout the day. Overall, I had an excellent experience at Palm Spring Hotel. The facilities & services exceeded my expectations for the price paid. Highly recommended for anyone visiting Zhuhai.
Response from Property: 尊敬的賓客，感謝您如此細緻而熱情的好評！看到您對棕泉酒店從地理位置、免費接送、乾淨整潔、員工服務、早餐品質，到度假俱樂部的水療、桑拿、無限量飲品水果以及全天自助咖啡，都給予了高度的肯定，我們整個團隊都倍受感動和鼓舞。尤其您説“超出了預期，物超所值，強烈推薦”，這更是對我們最大的鼓勵。我們會繼續保持每一個細節的品質，不負每一份信任。另外，也想向您推薦酒店新增的匹克球活動——簡單有趣，適合在享受完水療和美食之後，來一場輕鬆揮拍的快樂。期待您下次再來，繼續發現棕泉更多的美好。祝您生活愉快，旅途常伴驚喜！
Guest User
Guestroom (Double Bed)
Stay Date May 2026
Traveling with friends
2 Reviews
10/10
Outstanding
Posted on Jun 18, 2026
Xiao Xie 1022 is amazing! The room was clean and comfortable, and the breakfast was excellent.
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Response from Property: 尊敬的賓客，感謝您對同事的認可！很高興您喜歡乾淨舒適的房間和豐富的早餐——能為您帶來舒心的入住體驗，是我們的榮幸。另外，也想向您推薦酒店新增的匹克球活動，簡單有趣，適合在享受完舒適住宿後，來一場揮拍放鬆。期待您下次光臨，祝您身心康泰！
Johnny Liang
Family Room Special(no Window)
Stay Date May 2026
Family
10 Reviews
10/10
Outstanding
Posted on Jun 16, 2026
Well-equipped facilities, attentive service, and a comfortable sauna. Perfect for a family trip.
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Response from Property: Dear Guest, thank you for your recognition and positive feedback! Your affirmation of our comprehensive facilities, attentive service, and comfortable sauna, as well as your comment that it's "suitable for family trips," is truly encouraging. Providing a comfortable and relaxing experience for guests of all ages is our consistent pursuit. We would also like to recommend our newly added pickleball activity, which is simple, fun, and suitable for the whole family to participate in. We look forward to your next visit. Wishing you and your family a happy and fulfilling stay!
Guest User
Grand Smart Room (King Bed)
Stay Date Apr 2026
Traveling with friends
4 Reviews
10/10
Outstanding
Posted on May 29, 2026
The front desk staff, Xie (extension 1022), provided excellent service. The room was fun and very convenient, and the breakfast was delicious.
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Response from Property: Dear Guest, thank you so much for your detailed review! Besides enjoying the fun rooms, delicious breakfasts, and convenient amenities, we also welcome you to try our newly launched Pickleball! It combines elements of tennis, badminton, and table tennis, is lightweight and easy to learn, and is fun to play in both singles and doubles. We have a dedicated outdoor court, and many guests have said they "get hooked once they start playing." Next time you stay, why not invite your family and friends for a game? We guarantee you'll find that "not only are the rooms fun, but the courts are even more fun!" We look forward to your next visit and wish you a pleasant life and a pleasant journey.
Guest User
Guestroom (Double Bed)
Stay Date May 2026
Family
16 Reviews
10/10
Outstanding
Posted on Jun 7, 2026
Excellent service, I'll definitely be back. The breakfast was delicious too!
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Response from Property: 尊敬的賓客，感謝您的好評！收到您的表揚非常開心，我們會繼續用心服務。看到您喜歡我們的早餐，還説了“下次再來”，我們備受鼓舞。另外也向您推薦酒店新增的匹克球活動，簡單有趣，下次入住時歡迎來體驗揮拍的快樂！期待您再次光臨，祝您生活愉快～
seeyaxx
Smart Queen Room
Stay Date Apr 2026
Family
18 Reviews
7.5/10
Posted on May 8, 2026
To grab a meal, I spontaneously added an extra night to my Zhuhai trip during the May Day holiday. I picked a place near Xiwan. Prices were quite high due to the holiday, but this one looked like decent value for money, so I figured it was fine for just one night. Once I got to the hotel, it actually looked less dated than in the pictures. Parking was convenient, and the facilities were pretty complete. It was quite quiet at night, not noisy at all. Breakfast was served at the restaurant downstairs. Most importantly, it was really close to Xiwan!
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6/7
Response from Property: Dear Guest, We were truly pleasantly surprised and touched after carefully reading your review. Thank you so much for sharing your detailed experience of staying in Zhuhai during our last-minute trip over the May Day holiday! Your positive feedback in every aspect warmed our hearts. However, seeing the score you gave us makes us feel both flattered and a little aggrieved, haha ​​😜. We were clearly very satisfied with the overall experience and appreciated everything, yet the score was so modest! We have taken note and will continue to refine every detail, making the environment, facilities, and services even better, so as not to disappoint you.
Guest User
Deluxe Suite
Stay Date Jun 2026
Business traveler
15 Reviews
10/10
Outstanding
Posted on Jul 11, 2026
Ms. Li is great, and the breakfast is rich and varied.
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Guest User
Superior 2-bed Room
Stay Date Mar 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Apr 26, 2026
The front desk staff, Xie (extension 1022), provided excellent service, and the room was clean and tidy.
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6/7
Response from Property: Dear Guest, thank you sincerely for your thoughtful review and valuable recognition! All of us are committed to providing attentive and dedicated service, taking every guest's needs seriously, and continuously optimizing our service quality. We look forward to your next visit. During your stay, you are welcome to experience the hotel's professional peak court, where you can exercise and relieve travel fatigue; you can also visit our restaurant to savor authentic Cantonese cuisine prepared with meticulous care, featuring fresh ingredients and rich flavors. We will continue to provide you with warm and meticulous service, striving to create a warm and comfortable ideal stay experience!
Guest User
Smart Executive Double Bed Room (Floating Bed, Voice Control, Tub)
Stay Date Mar 2026
Business traveler
2 Reviews
10/10
Outstanding
Posted on Apr 26, 2026
The front desk staff at 1022 provided excellent service, and the smart room assistant was very convenient.
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6/7
Response from Property: 尊敬的賓客，非常感謝您的認可與好評！我們的部分客房配備小度智能語音系統，智能控制燈光、窗簾、空調及影音設備，操作簡單便捷，解鎖輕奢智慧入住體驗。下次蒞臨，歡迎體驗酒店休閑匹克球場與舒緩水療中心，動靜結合放鬆身心，我們始終用心服務，期待您再次光臨！
Guest User
Guestroom (Double Bed)
Stay Date Jun 2026
Business traveler
1 Reviews
10/10
Outstanding
Posted on Jul 3, 2026
Qiantai no 1022 very good naice and happy ,miss xie
Response from Property: 尊敬的賓客，非常感謝您選擇我們酒店並分享如此暖心的評價！得知您對前台接待服務給予高度認可，並在入住過程中感受到滿意與開心，我們深感欣慰。您的肯定不僅是對前廳團隊服務品質的鼓勵，也將激勵我們繼續以細緻、周到、真誠的服務迎接每一位賓客。誠摯感謝您的支持與信任，期待在您下次到來時，繼續為您提供更加優質舒心的入住體驗。
Guest User
Guestroom (Double Bed)
Stay Date Apr 2026
Other
1 Reviews
10/10
Outstanding
Posted on May 8, 2026
Xiaorui was great, and the spa was so good I went every day. The furniture was lovely.
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Response from Property: 尊敬的賓客，非常感謝您的暖心好評！誠摯邀請您閑暇之餘體驗酒店熱門匹克球運動，輕鬆解壓、老少皆宜，運動完再去水療放鬆，愜意享受休閑時光。我們會繼續保持優質服務與整潔環境，期待您常來打卡！
Guest User
Superior 2-bed Room
Stay Date Jun 2026
Family
2 Reviews
10/10
Outstanding
Posted on Jul 5, 2026
Wiantai no 1022 good job very nice and happy
6/7
Response from Property: 尊敬的賓客，感謝您的高度認可！很高興我們員工細緻到位的服務能讓您住得舒心、滿心歡喜。酒店早餐品類豐盛，配備免費接送車、充電停車位，還有匹克球場、水療等休閑配套，周邊美食商鋪眾多，我們會繼續保持優質服務，期待您再次光臨！
Guest User
Tatami Family Room (Tea Space + Movie Viewing)
Stay Date Mar 2026
Traveling with friends
4 Reviews
10/10
Outstanding
Posted on Apr 8, 2026
Front desk staff Xie (employee ID 1022) provided excellent and friendly service. The room offered great value for money.
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Response from Property: Dear Guest, We are so excited to see such a simple yet heartfelt perfect review, and you even highly praise the front desk service! Our hotel strives to provide the most attentive and meticulous service to every guest. With kindness as our foundation and sincerity as our guiding principle, all staff at Zongquan Hotel touch the hearts of every guest with our professional service and genuine care, showcasing the unique advantages of Zongquan's true hospitality. Your positive review is the greatest support and encouragement for the hotel. We will serve every member of our family with our hearts and look forward to seeing you again!