The Sunshine Star Apartment Hotel

Reviews of The Sunshine Star Apartment Hotel

The Sunshine Star Apartment Hotel

9th Floor, Transportation Building, No. 44 Guishan Avenue, Guishan Town, Xiangzhou District, Zhuhai, Guangdong, ChinaSee Hotel Details
The Sunshine Star Apartment Hotel
The Sunshine Star Apartment HotelThe Sunshine Star Apartment HotelThe Sunshine Star Apartment Hotel
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Guest Reviews

8.1/10
143 Reviews
Verified reviews
Location8.2
Amenities8.0
Service8.0
Cleanliness8.4
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All reviews(143)
Positive reviews(122)
Reviews with photos/video(74)
Nice sea view(39)
Convenient location(18)
Large rooms(15)
Great value for money(12)
Great location(12)
Friendly front desk staff(11)
Would stay again(5)
Average sound insulation(3)
Negative reviews(21)
FabiolaBenitez
Deluxe Mountain-view Twin Room
Stay Date Apr 2025
Travel with friends
1 Reviews
8.0/10
Very Good
Posted on May 5, 2025
It’s very centrical in the island. A little dodgy the entrance to the building but once you arrive inside the facilities are in good condition. It would have been a major plus if there was a pool available.
Rabbi Al Azad
Deluxe Mountain-view Double Room
Stay Date Sep 2022
Couples
1 Reviews
10/10
Outstanding
Posted on Oct 4, 2022
Receptionist is very good, prepared everything before arrival, room card was provided immediately on Arrival to the hotel reception . No additional paper work hassles. The room is clean, and has enough natural light and air flow. The hotel is very close to the port, there is a fish market, restaurant and supermarket just below the hotel, all available at the right price. Hotel management is quite good, friendly. All in all good experience.
Response from Property: 謝謝親的評價,也謝謝親的建議
Guest User
Deluxe Sea-view Parent-child Room
Stay Date Jun 2023
Travel with friends
2 Reviews
10/10
Outstanding
Posted on Jul 10, 2023
环境:OK 服务:OK 卫生:OK
Response from Property: Thank you for choosing our hotel, we are honored to serve you. The hotel has prepared room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience, and we sincerely look forward to your visit again.
Mianbaoshucai
Discount Mountain-view Room
Stay Date Jan 2025
Business travelers
6 Reviews
2.5/10
Posted on Feb 6, 2025
Regent Hotel. Regardless of the fatigue from the long journey, he transformed himself into a detective, investigating unusual noises, tossing and turning, unable to sleep, making broken phone calls and doing things perfunctorily. Four hours later, who can bear it? My aunt can’t bear it! Open the window and find the source of the abnormal noise! The 12315 consumer complaint hotline and the 110 complaint telephone number come to mind. I have to do everything myself, go up to the top floor and see the door locked. Hope is dashed. The accident was described with pictures and text, and it is a personal experience. It was physically and mentally exhausting and affected my mood and health. Needless to say, the pictures speak for themselves.
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6/16
Response from Property: 您好 麻煩您退還我們的房卡 還有我們不是麗晶大酒店 您打得電話我們都有接 一直在找人處理 那個空調外機不是我們酒店的是樓上的 最後也是處理好了的
Guest User
Deluxe Sea-view Parent-child Room
Stay Date Jun 2023
Family
20 Reviews
8.5/10
Very Good
Posted on Jul 16, 2023
It needs to be convenient when taking the elderly and children out to play. It's a three-minute walk to the left after leaving the pier, and a six-minute walk to the beach. There are food and late night snacks downstairs, but it won't be noisy. The view from the sea view room is very good. Although the front and back are often absent, I will be dealt with immediately if I call you.
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Response from Property: Thank you for choosing our hotel, we are honored to serve you. The hotel has prepared room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience, and we sincerely look forward to your visit again.
Guest User
Deluxe Sea-view Double Room
Stay Date Dec 2022
Travel with friends
6 Reviews
2.0/10
Posted on Jan 28, 2023
Very bad experience. The lobby on the first floor is as shabby as a dangerous building... The room size is OK, but the facilities are really shabby. The windows cannot be opened or closed for fear of being broken. The amount of water in the shower is relatively small and the hot water is not very good. It’s hot (the weather is below 10 degrees and I can only finish washing with trembling); when I came back in the evening, I was told that the elevator downstairs was broken and asked us to go up to the 9th floor... The service was also very bad. I passed the front desk several times and no one had any problem solving attitude. It's very annoying. I even booked a room with a price increase of 500 on the fifth day of the ***** month to get such an experience. I feel really resentful. The summary is that I don’t recommend it. There are many good-looking B&Bs in the middle of the mountain. Don’t be fooled by the photos of this one.
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Response from Property: Sorry, the windows can be opened or opened to the maximum. This is to prevent children, so we have installed a mobile padlock. We have been working hard to repair the elevator problem. We can't help you if you can't wait. We can only climb the stairs. , otherwise, what should I do? There is no staff at the front desk. The elevator had a lot of malfunctions that day and has been undergoing repairs. Therefore, there is no customer service at the front desk. If you have any questions, you can call. If you have a hot water problem, you can adjust the temperature. We don’t dare. Turn on very hot water, what to do if a child is scalded? We think about different questions from different angles. These questions are very basic. Where to press the temperature of the water heater and how many degrees + temperature will be fine... You are traveling halfway up the mountain. It’s inconvenient. You have to carry your luggage to climb the mountain, and you have to wait for the sightseeing bus. Pick-up is free. After traveling, the B&B halfway up the mountain is also the previous house. Our hotel is a 2-minute walk from the pier. It is the third building on the left after exiting the pier. That's the building. There's nothing we can do about the exterior wall problem. We only rented one floor. We don't own the entire building. The entire 9th floor inside us is newly renovated. It only took a little more than a year to renovate. Everything is. New. Sorry to bring you a bad physical examination, very sorry...
Guest User
Deluxe Mountain-view Double Room
Stay Date May 2025
Solo travelers
1 Reviews
10/10
Outstanding
Posted on Jun 11, 2025
第一次上這個島,工作壓力太大了,就在網上隨便訂了這家,抱着散心的心態上船,沒想到一下船,酒店就提前安排了車到碼頭接我,到了酒店也是完全超出預期,地理位置就等於是這個島的市中心,超大的落地窗看夕陽看海真的很治癒,管家也是有求必應,給我介紹了所有交通工具還有網紅打卡點,看我是一個人還邀請我跟他們一起吃飯喝酒,真的感覺很夢幻,真的強烈推薦!下次還會跟朋友來
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Guest User
Deluxe Mountain-view Double Room
Stay Date May 2025
Solo travelers
1 Reviews
10/10
Outstanding
Posted on Jun 7, 2025
本來看到一些評價不打算訂的 後面看這家離碼頭近 住了才發現真的性價比高 房間很大 可以看到海 價格比其他酒店划算 真的狠狠賺了 下次帶家人來還訂這家 前台小姐姐也很熱情 介紹環島遊 給我們推薦電動車 帶我們買海鮮講價 住的真的很舒服玩得也很開心 推薦推薦!!!
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Guest User
Deluxe Mountain-view Double Room
Stay Date May 2025
Travel with friends
1 Reviews
10/10
Outstanding
Posted on Jun 11, 2025
紀念日選擇了這家的海景套房,完全超出預期!酒店提前到碼頭接了我們,落地窗邊看夕陽簡直像電影畫面。超大的海景玻璃簡直是是點睛之筆,管家服務細緻入微,對象誇我選酒店眼光一絕!” 💖🍾
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Guest User
Discount Mountain-view Room
Stay Date May 2025
Travel with friends
2 Reviews
10/10
Outstanding
Posted on Jun 21, 2025
這次入住真的讓我驚喜連連!民宿的環境比圖片上還要美,房間乾淨整潔,佈置得温馨又有品味,細節處處能感受到主人的用心。床品舒適,一覺睡到自然醒,完全像在家一樣放鬆。
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Guest User
Deluxe Mountain-view Twin Room
Stay Date May 2025
Family
1 Reviews
10/10
Outstanding
Posted on Jun 8, 2025
房間特別大 海島很舒服 前台小姐姐很熱情 帶着小孩去 特別貼心 給小孩小零食 給我們租了電動車 帶着小孩去拍照很出片 玩得很開心 就是特別曬 要注意防曬 回家都曬分層了
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Guest User
Deluxe Mountain-view Double Room
Stay Date May 2025
Business travelers
1 Reviews
10/10
Outstanding
Posted on Jun 19, 2025
酒店前台服務很熱情 還給我們升級了海景大床。給我們介紹遊玩景點 帶我們租電動車 比其他家便宜 這個要好評 玩得還是很開心 祝生意興隆 下次還來[強]
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Guest User
Deluxe Sea-view Double Room
Stay Date May 2025
Couples
1 Reviews
10/10
Outstanding
Posted on Jun 21, 2025
走進房間就是一百八十度的海景,超級解壓。總的來説性價比還是非常高的。樓下就是中心區域。吃喝玩都很方便。這個角度躺在床上都可以看海,真是太好了。
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Anonymous User
Deluxe Mountain-view Double Room
Stay Date Apr 2025
Travel with friends
1 Reviews
2.0/10
Posted on May 4, 2025
避雷!避雷!避雷!重要的事情説三遍。衞生臟亂差,服務態度惡劣,螞蟻🐜滿地爬,床也是壞的,一整個塌下去的。區跟他反饋,就拿一個殺蟲劑想在床頭那裡噴,殺蟲劑那麼毒,又沒有通風,想毒**!!!正常人都知道噴完殺蟲劑要關門悶一會,再開門通風才能住人。前台和酒店老闆的態度很差,這種情況我們不滿意,也解決不了,就叫我們退房,當時是五一的晚上10點了,外面怎麼會還有房,還揚言説我們在外面絕對找不到房,意思就是要麼你就這麼住着,要麼你就走,就是不解決事情。
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Response from Property: 給您優惠您不願意,您要我們按平日價給您住,給您退款,還説哪怕退款房費也要給差評,你這是退款還要撕票啊,你要我們怎麼解決.....
Guest User
Deluxe Mountain-view Double Room
Stay Date May 2025
Family
1 Reviews
10/10
Outstanding
Posted on Jun 21, 2025
房間乾淨衞生 辦理入住很快 有空房都會給我們免費升級 比島上其他酒店便宜 住的也挺舒服 很划算 下次推薦朋友來 給前台小姐姐點贊👍
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