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Verified reviews
Location8.2
Amenities8.0
Service8.0
Cleanliness8.4
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All reviews(143)
Positive reviews(122)
Reviews with photos/video(74)
Nice sea view(39)
Convenient location(18)
Large rooms(15)
Great value for money(12)
Great location(12)
Friendly front desk staff(11)
Would stay again(5)
Average sound insulation(3)
Negative reviews(21)
FabiolaBenitez
Deluxe Mountain-view Twin Room
Stay Date Apr 2025
Travel with friends
1 Reviews
8.0/10
Very Good
Posted on May 5, 2025
It’s very centrical in the island. A little dodgy the entrance to the building but once you arrive inside the facilities are in good condition. It would have been a major plus if there was a pool available.
Rabbi Al Azad
Deluxe Mountain-view Double Room
Stay Date Sep 2022
Couples
1 Reviews
10/10
Outstanding
Posted on Oct 4, 2022
Receptionist is very good, prepared everything before arrival, room card was provided immediately on Arrival to the hotel reception . No additional paper work hassles. The room is clean, and has enough natural light and air flow. The hotel is very close to the port, there is a fish market, restaurant and supermarket just below the hotel, all available at the right price. Hotel management is quite good, friendly. All in all good experience.
Response from Property: 謝謝親的評價,也謝謝親的建議
Guest User
Deluxe Sea-view Parent-child Room
Stay Date Jun 2023
Travel with friends
2 Reviews
10/10
Outstanding
Posted on Jul 10, 2023
环境:OK
服务:OK
卫生:OK
Response from Property: Thank you for choosing our hotel, we are honored to serve you. The hotel has prepared room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience, and we sincerely look forward to your visit again.
Mianbaoshucai
Discount Mountain-view Room
Stay Date Jan 2025
Business travelers
6 Reviews
2.5/10
Posted on Feb 6, 2025
Regent Hotel. Regardless of the fatigue from the long journey, he transformed himself into a detective, investigating unusual noises, tossing and turning, unable to sleep, making broken phone calls and doing things perfunctorily. Four hours later, who can bear it? My aunt can’t bear it! Open the window and find the source of the abnormal noise! The 12315 consumer complaint hotline and the 110 complaint telephone number come to mind. I have to do everything myself, go up to the top floor and see the door locked. Hope is dashed. The accident was described with pictures and text, and it is a personal experience. It was physically and mentally exhausting and affected my mood and health. Needless to say, the pictures speak for themselves.
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6/16
Response from Property: 您好 麻煩您退還我們的房卡 還有我們不是麗晶大酒店 您打得電話我們都有接 一直在找人處理 那個空調外機不是我們酒店的是樓上的 最後也是處理好了的
Guest User
Deluxe Sea-view Parent-child Room
Stay Date Jun 2023
Family
20 Reviews
8.5/10
Very Good
Posted on Jul 16, 2023
It needs to be convenient when taking the elderly and children out to play. It's a three-minute walk to the left after leaving the pier, and a six-minute walk to the beach. There are food and late night snacks downstairs, but it won't be noisy. The view from the sea view room is very good. Although the front and back are often absent, I will be dealt with immediately if I call you.
Show OriginalGoogle Translated
Response from Property: Thank you for choosing our hotel, we are honored to serve you. The hotel has prepared room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience, and we sincerely look forward to your visit again.
Guest User
Deluxe Sea-view Double Room
Stay Date Dec 2022
Travel with friends
6 Reviews
2.0/10
Posted on Jan 28, 2023
Very bad experience. The lobby on the first floor is as shabby as a dangerous building... The room size is OK, but the facilities are really shabby. The windows cannot be opened or closed for fear of being broken. The amount of water in the shower is relatively small and the hot water is not very good. It’s hot (the weather is below 10 degrees and I can only finish washing with trembling); when I came back in the evening, I was told that the elevator downstairs was broken and asked us to go up to the 9th floor... The service was also very bad. I passed the front desk several times and no one had any problem solving attitude. It's very annoying. I even booked a room with a price increase of 500 on the fifth day of the ***** month to get such an experience. I feel really resentful. The summary is that I don’t recommend it. There are many good-looking B&Bs in the middle of the mountain. Don’t be fooled by the photos of this one.
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Response from Property: Sorry, the windows can be opened or opened to the maximum. This is to prevent children, so we have installed a mobile padlock. We have been working hard to repair the elevator problem. We can't help you if you can't wait. We can only climb the stairs. , otherwise, what should I do? There is no staff at the front desk. The elevator had a lot of malfunctions that day and has been undergoing repairs. Therefore, there is no customer service at the front desk. If you have any questions, you can call. If you have a hot water problem, you can adjust the temperature. We don’t dare. Turn on very hot water, what to do if a child is scalded? We think about different questions from different angles. These questions are very basic. Where to press the temperature of the water heater and how many degrees + temperature will be fine... You are traveling halfway up the mountain. It’s inconvenient. You have to carry your luggage to climb the mountain, and you have to wait for the sightseeing bus. Pick-up is free. After traveling, the B&B halfway up the mountain is also the previous house. Our hotel is a 2-minute walk from the pier. It is the third building on the left after exiting the pier. That's the building. There's nothing we can do about the exterior wall problem. We only rented one floor. We don't own the entire building. The entire 9th floor inside us is newly renovated. It only took a little more than a year to renovate. Everything is. New. Sorry to bring you a bad physical examination, very sorry...