No. 888 South Binjiang Road, Tianyuan District, Zhuzhou, Hunan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
1000 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.3
Cleanliness9.6
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All reviews(1000)
Positive reviews(980)
Reviews with photos/video(162)
Classy environment(123)
Fantastic river view(58)
Quiet & comfortable(49)
Friendly front desk staff(49)
Delicious breakfast(48)
Large rooms(41)
Great swimming pool(20)
Stayed multiple times(12)
Negative reviews(20)
Guest User
Queen Room With River View
Stay Date Apr 2025
Business travelers
4 Reviews
8.5/10
Very Good
Posted on May 15, 2025
Good hotel clean rooms and nice location, good for a walk on the river and watch the fisherman
Response from Property: 尊敬的賓客: 您好!感謝您選擇入住株洲凱悦酒店,並在此與我們分享您此次入住期間的體驗!在每一次的凱悦之旅體驗中,我們通過用心的一站式服務為您打造一段難忘的旅程。您的肯定和鼓勵是我們不斷進步的源泉,我們定將繼續努力,時刻準備歡迎您的再次光臨!
5 ✨NOMAD
1 King Bed City View Club Access
Stay Date Aug 2024
Business travelers
11 Reviews
8.0/10
Very Good
Posted on Sep 29, 2024
Awesome
It was an awesome stay and did worth every effort of driving several hours to stay here for almost a week. Very high % of English speaking friendly and professional staff makes you feel pampered. I travel very often in mainland and never had such an awesome omelette during my trips. Find Paulina during great breakfast and try her omelette! Very clean and modern rooms. Well-done!
6/8
Response from Property: Dear valued guest, thank you for choosing Hyatt Regency Zhuzhou! We are delighted to learn that you had enjoyed your stay in Hyatt Regency Zhuzhou and the score rating is highly appreciated. We will continuously improve our service as well as facilities form every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcome you back in the very near future.
Lendanear
Queen Room With City View
Stay Date Oct 2024
Couples
14 Reviews
9.5/10
Amazing
Posted on Nov 12, 2024
Great hotel with lovely obliging staff. Can’t fault it probably the best hotel in our stay of 4 weeks. The only downside was the lack of a real western breakfast even though it says it has one. Apart from that, fantastic.
Response from Property: Dear valued guest, thank you for choosing Hyatt Regency Zhuzhou! We are delighted to learn that you had enjoyed your stay in Hyatt Regency Zhuzhou and the score rating is highly appreciated. We will continuously improve our service as well as facilities form every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcome you back in the very near future.
Guest User
2-bed Room With City View
Stay Date Apr 2025
Family
3 Reviews
10.0/10
Outstanding
Posted on May 3, 2025
设施:ok
卫生:ok
环境:ok
服务:OK
Response from Property: 尊敬的賓客: 您好!感謝您選擇入住株洲凱悦酒店,並在此與我們分享您此次入住期間的體驗!在每一次的凱悦之旅體驗中,我們通過用心的一站式服務為您打造一段難忘的旅程。您的肯定和鼓勵是我們不斷進步的源泉,我們定將繼續努力,時刻準備歡迎您的再次光臨!
Guest User
City-view Single Room
Stay Date Feb 2023
Business travelers
12 Reviews
9.5/10
Amazing
Posted on Mar 31, 2023
It is located in a quiet location along the river. Has a nice view of the river. For me, the location is good as it is near the place I want to go. Overall it is a good stay.
Response from Property: Dear valued guest, thank you for choosing Hyatt Regency Zhuzhou! We are delighted to learn that you had enjoyed your stay in Hyatt Regency Zhuzhou and the score rating is highly appreciated. We will continuously improve our service as well as facilities form every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcome you back in the very near future.
Guest User
Queen Room With River View
Stay Date Feb 2023
Business travelers
29 Reviews
10.0/10
Outstanding
Posted on Apr 25, 2023
Value for the money and very nice seaview
Response from Property: Dear valued guest, thank you for choosing Hyatt Regency Zhuzhou! We are delighted to learn that you had enjoyed your stay in Hyatt Regency Zhuzhou and the score rating is highly appreciated. We will continuously improve our service as well as facilities form every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcome you back in the very near future.
Guest User
2-bed Room With City View
Stay Date Jul 2024
Family
3 Reviews
10.0/10
Outstanding
Posted on Aug 13, 2024
The service is very good, the hygiene is quite good, I like the river view room the most, I stay here for a few days every year
Show OriginalGoogle Translated
Response from Property: Dear guests, thank you for choosing Hyatt Regency Zhuzhou. We are very honored and warm to receive your full praise and high recognition! The hotel is highly praised by guests for its unique Jiangwan scenery and elegant and quiet urban garden-style hotel; our employees serve every guest with enthusiasm and dedication; with your affirmation, we will continue to provide guests with convenient and comfortable one-stop services and interactive and dynamic experiences, and sincerely look forward to your visit again!
Guest User
Queen Room With River View
Stay Date May 2024
Business travelers
21 Reviews
10.0/10
Outstanding
Posted on Jun 24, 2024
I have never stayed in such a cost-effective hotel. It feels very good. The front desk is also very enthusiastic. The overall feeling is very good. Friendly attitude. This is really a hotel that is run with care. . Because the flight was delayed, I arrived late. But the front desk gave me a very friendly and enthusiastic feeling. Overall satisfied
Show OriginalGoogle Translated
Response from Property: Dear guest, thank you for choosing Hyatt Regency Zhuzhou! Thank you very much for your affirmation of the hotel and staff services. The hotel always attaches great importance to the guest's stay experience. We will continue to provide guests with convenient and comfortable one-stop service and a dynamic experience of interconnection and interaction. We sincerely look forward to your visit again!
Guest User
City-view Single Room
Stay Date May 2024
Family
6 Reviews
10.0/10
Outstanding
Posted on Jun 22, 2024
This is my second stay. The overall environment of the hotel is very good. The room is spacious. I booked a room with a river view, which is superb. The hotel lobby bar is also very good!
Show OriginalGoogle Translated
Response from Property: Dear guests: Hello! Thank you for choosing Hyatt Regency Zhuzhou! Thank you very much for your affirmation of the hotel. The hotel always attaches great importance to the guest experience. We will continue to provide guests with convenient and comfortable one-stop service and a dynamic experience of interconnection and interaction. We sincerely look forward to your visit again!
Taytayxia
Queen Room With City View
Stay Date Apr 2024
Travel with friends
28 Reviews
8.5/10
Very Good
Posted on May 27, 2024
The service is average, not just the attitude, but the service concept is not as good as that of Four Seasons. Maybe it's because I redeemed the full amount of Ctrip points? I don't understand, anyway it's average. The hygiene is not very good, but I have to say that I really like the big round table in the room, it's very comfortable to eat takeout.
Show OriginalGoogle Translated
Response from Property: Hello! Thank you for choosing Hyatt Regency Zhuzhou and sharing your experience with us! We attach great importance to guest feedback, and we would be grateful if you could tell us specific details so that we can better improve and improve guest overall satisfaction. We sincerely look forward to your visit again!
Guest User
Queen Room With City View
Stay Date Apr 2024
Other
1 Reviews
9.2/10
Great
Posted on May 30, 2024
The hotel is quiet and suitable for leisure travel. The room is well-equipped and quite large, with a view of the Xiangjiang River. Although there are not many guests staying in the hotel, the breakfast is quite rich in variety and the quality of the fruit is good. The hotel staff are particularly enthusiastic. From the front desk customer service staff Yang Zijian and Manager Zhang at check-in, to the cleaning staff Cao Shulin and Chu Ping, and the chefs in the restaurant, they all actively asked about my needs. When I mentioned that the room smelled of smoke, Ms. Li at the front desk immediately brought an air purifier. She also helped me change to a smoke-free room.
Show OriginalGoogle Translated
Response from Property: Dear guests: Hello! Thank you for choosing Hyatt Regency Zhuzhou! Thank you very much for your affirmation of the hotel. The hotel always attaches great importance to the guest experience. We will continue to provide guests with convenient and comfortable one-stop service and a dynamic experience of interconnection and interaction. We sincerely look forward to your visit again!
Guest User
Queen Room With City View
Stay Date Apr 2024
Business travelers
4 Reviews
10.0/10
Outstanding
Posted on May 24, 2024
This is my first time writing a review. The service is really great and the environment is also great.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客您好,感謝您選擇株洲凱悦酒店,能夠得到您的滿分好評和高度認可,我們感到非常榮幸與温暖!酒店以獨特的江灣美景,優雅謐靜的城市花園式酒店被廣大賓客盛讚;有了您的肯定,我們定將一如既往,為賓客提供便捷舒適的一站式服務和互聯互動的活力體驗,真誠期待您的再次光臨!
Guest User
2-bed Room With River View
Stay Date Apr 2024
Family
7 Reviews
9.0/10
Great
Posted on May 3, 2024
Facilities: I booked a twin room with river view. After I proactively informed Ctrip that there was an upgrade, I was upgraded to a twin room with river view on the executive floor (excluding the VIP Club treatment). However, the room is against the left outer wall, and the view is obviously limited. I don't know whether it is an upgrade or a downgrade. The room is generally new, and it feels newer than Hilton. The room is clean and simple, and the wooden furniture looks very textured, but it feels a bit empty. There is no bathtub in the twin room, only in the king room. The room layout is a bit unreasonable, the TV faces the table instead of the bed, and you can't watch TV in bed. The area around the hotel is very desolate, and most of the businesses downstairs are not open.
Breakfast: So-so, a relatively ordinary breakfast.
Environment: The view of the Xiangjiang River is average in this season, and the water is very turbid and there is a lot of mud. It is very comfortable to walk along the road along the river on the outside of the first floor, and the view is relatively open.
Service: Overall good, details need to be strengthened.
Show OriginalGoogle Translated
6/12
Response from Property: Dear guests: Hello! Thank you for choosing Hyatt Regency Zhuzhou! Thank you very much for your affirmation of the hotel. The hotel has always attached great importance to the guest experience. We will continue to provide guests with convenient and comfortable one-stop services and interactive and dynamic experiences. We sincerely look forward to seeing you again!
Guest User
Queen Room With City View
Stay Date Apr 2024
Family
29 Reviews
10.0/10
Outstanding
Posted on May 21, 2024
The hotel is located in the south of the city, by the Xiangjiang River, with a nice view. The hotel rooms are large, with high ceilings, complete facilities, and very new.
The service level is also excellent, and it is still worth recommending to stay
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客您好,感謝您選擇株洲凱悦酒店,能夠得到您的滿分好評和高度認可,我們感到非常榮幸與温暖!酒店以獨特的江灣美景,優雅謐靜的城市花園式酒店被廣大賓客盛讚;有了您的肯定,我們定將一如既往,為賓客提供便捷舒適的一站式服務和互聯互動的活力體驗,真誠期待您的再次光臨!
Guest User
Queen Room With City View
Stay Date Apr 2024
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on May 8, 2024
When I checked in, Yuna at the front desk upgraded me to a river view room and introduced me to the outdoor barbecue. The room was large, so the bathroom was large and comfortable. The floor-to-ceiling windows and the night view were beautiful at night. It was worth coming to this hotel. I went to the outdoor barbecue recommended by the front desk at night. The atmosphere was good, and there was a large LED screen where I could watch movies. The weather was good and it was quite comfortable.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客您好,感謝您選擇株洲凱悦酒店,能夠得到您的滿分好評和高度認可,我們感到非常榮幸與温暖!酒店以獨特的江灣美景,優雅謐靜的城市花園式酒店被廣大賓客盛讚;有了您的肯定,我們定將一如既往,為賓客提供便捷舒適的一站式服務和互聯互動的活力體驗,真誠期待您的再次光臨!