Best Hotels in Zola Predosa

We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.

Upon arriving at the hotel late in the evening we were greeted by name and led immediately to our suite. They had started the hot tub for us earlier so it would be warm. We were very impressed with the Blue Suite, which was comfortable and well appointed. Also loved the check in staff and the gentleman who escorted us to our room. We got room service, which was well done and fairly fast. The hot tub was not warm enough to get into. It didn't really get warm enough until well after we went to bed, which was disappointing. Slept well and the shower in the room was fabulous. The next morning we went to breakfast which was...just ok. The food was decent but the experience was somewhat ruined by the fact that the staff int he breakfast room made it clear they weren't really there to assist us with anything and they spent the entire time rushing around, turning tables over for lunch and dinner. It made the whole meal feel very rushed, like we needed to get out of their way so they could switch our table. We aren't big TV folks but we wanted to see what we might be able to get and the TV directions were so Byzantine that we gave up after a while. The coffee in the breakfast room was awful, but that barista at the bar made a great one, and he was very friendly. We checked out. The desk staff were professional but not overly friendly. The hotel grounds were well maintained and the parking was ample for our massive camper van. Pet friendly was a plus. We will likely go back because we loved the room. But there are a few things they could improve with the AM staff/operations.

Booked this hotel as it is close to the train station Bologna Centrale and the city centre. The location is therefore good and set in an interesting mixed area with cheap cafes and bars nearby. There is also a large supermarket close by. The rooms are comfortable and clean. The breakfast is fairly basic considering the price you are paying for the hotel. It appears that this is mainly a hotel for business clients. However the main drawback is that there is no heating in this hotel as the A/C was switched off centrally, despite the temperature in Bologna going down to 5C at night when I was there. It is therefore cold at night in the room.

Abbiamo alloggiato in questo hotel una sola notte, io e il mio compagno siamo venuti da Roma per un concerto all' Arena Parco Nord, la posizione per noi è stata perfetta perché in 5 minuti eravamo sul posto. La camera è bellisisma, moderna e pulita, idem il bagno con doccia grande. Unico neo la moquette a terra, io non la amo. La colazione è buonissima e molto varia. Consigliato.

A very nice hotel with good amenities. Very friendly staff. The breakfast was decent. Bring a hairdryer as the hairdryer supplied is ok for short hair, but not great for long hair. There was only 2 plug sockets in the room and one in the bathroom. This makes charging modern day phones, watches and other equipment very difficult. Especially if one of the plugs is located behind a cupboard. The kettle was balanced on the air con unit which isn’t ideal. A shelf would be a good idea. There aren’t any draws to put away underwear or tee shirts so be prepared to live from your case, however there is a clothes rail. The beds are made everyday and fresh towels if required. We used the spa which was lovely, although the pool probably was a clean. We will definitely return as the location is excellent, about 8 minute walk to the station.