Facilities: Not bad, average
Hygiene: Not bad
Environment: OK
Service: OK
If the front desk is not 24 hours, you must pay attention to the latest check-in time. It's all OK. No major flaws. The price is also reasonable.
Can’t say enough how amazing our sleep was that bed in room 124 was friggin amazing
Bathroom good and great hairdryer the complementary nibbles a bonus
The food at bistro was good and breaks good.
Even though a lot of renovations we had the best nights sleep and amazing pillow
Thankyou staff were great and I’d be back if and when we come back to berri from Western Australia
Friendly reception (note: it closes at 9 pm) and clean comfy rooms. The only issue I had was that the aircon vent blast lands on the right side of the double bed. The single bed’s mattress was harder than the double bed’s. There is a microwave oven, plus a fridge and hairdryer. Great for an overnight stay at Mount Gambier. The on-site restaurant Noky looked nice but we didn’t get to try the food - maybe next time! Location is 3 minutes’ drive from Umpherstob sinkhole (well worth a visit). Presto cafe is also 3 minutes away and is great for brunch in the morning!
There was only a microwave in the kitchen, but we went downstairs to cook. The service was pretty good and the stay was very comfortable, but there was no toilet in the room. The room I booked did not have a toilet, but a public toilet. But I gave him a good review because of his service.
The location of the hotel is good, the service is also very good, and the price performance ratio is relatively high. It's pretty good in the vicinity, the only downside is that the facilities are a bit old and haven't been updated, it's a bit old-fashioned.
A stop on the Australian road trip, this is a convenient and comfortable motel. Although it looks a bit old, the facilities are complete. The arrival time is close to the front desk closing time, so I called in advance and the front desk put the key in the safe at the door for me to pick up. It was very convenient.
The hotel was great but i will not be using your company too book through again. You threatened me if I cancelled showed wrong picture of my room so had to pay extra for the room I thought I was getting. You gave me a load of numbers to remember which I have never done using other companies, all too hard. Your administration needs serious attention and then you charged me more than hotel was charging, not happy with your service.
The room was very nice and clean. The family room was very big. 45 square meters. The facilities were very new. Very cozy. The front desk was very friendly. Slow-paced life. The price was also quite good. The breakfast was a meal bag with a milk, a juice, 2 pieces of crisps and a bag of cereal. The bathroom was completely separated into dry and wet areas.
Great
103 reviews
9.1/10
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8.9/10
Very Good
GGuest UserGood quality model accommodation. Good coffee machine in room and free parking offered. Definitely would stay here again! I would definitely recommend. Only negative no plates or cutlery in room forcing me to ‘borrow’ unofficially from restaurant.
Interesting offer to refund $10/ night to be used on food and beverage if you don’t elect to have your room cleaned. Finally a hotel recognises that offer $ back to not get room cleaned every day will reduce waste, reduce laundry which is ecologically cleaner will reduce their costs and allow customer to get a beer at their restaurant, win win for all! Great initiative!
GGuest UserI didn't have time to walk around. There is a very large supermarket nearby. There may be thick fog near the town in the morning, so drive carefully. Very cost-effective. The air conditioner is very loud and a bit noisy. Nice place.
GGuest UserThe only reason I am marking 3 stars for service is because it was all automatic. 3 stars for when I called, and asked to be put in a little early, they immediately said yes and made the room ready. I called within 24 hours of my booking as well so that deserves a 5 star in itself. But the lack of human interaction made it not as exciting. Definitely would have made it 5 stars
GGuest UserLocation was fine for what we wanted, to be close to Gillman speedway. Pool was lovely. Spa was very slow on pumping bubbles & area around pool could be cleaner but maybe there had been heavy rain. Didn’t use the food service.
GGuest UserNo reception or front counter. To get in is is similar to booking cases at the airport with a computer system at the front door. Had a problem with the operation (probably me) and no sense out of the first phone call for help but no worries with the second call to another number. The place is looking a bit tired in the hall ways however painters are working out side so maybe going to do the interior. The room was good size being an older place, bathroom new and modern, overall a nice room with usual facilities, a look out over the city. 10th floor. Would go back again in the future.
GGuest UserI had a really great stay at this hotel. The room was spacious, very clean, and well-maintained. The air conditioning system worked perfectly, which made the stay very comfortable.
One of the highlights was the heated swimming pool — a really nice touch that added to the experience. What stood out the most, though, was the service. The lady at the reception was incredibly kind, professional, and welcoming. Her attitude made a big difference and left a very positive impression.
Overall, I truly enjoyed my stay and would definitely recommend this hotel to others. I’d be happy to come back again.
GGuest UserFriendly reception (note: it closes at 9 pm) and clean comfy rooms. The only issue I had was that the aircon vent blast lands on the right side of the double bed. The single bed’s mattress was harder than the double bed’s. There is a microwave oven, plus a fridge and hairdryer. Great for an overnight stay at Mount Gambier. The on-site restaurant Noky looked nice but we didn’t get to try the food - maybe next time! Location is 3 minutes’ drive from Umpherstob sinkhole (well worth a visit). Presto cafe is also 3 minutes away and is great for brunch in the morning!
YyunganThe bathroom for my first stay was between the living room and the room, and only the door on the living room side could be closed, which was very inconvenient. It was very inconvenient to take a bath in the bathtub because the water flow was not fast and there was always water on my feet. There are no windows, the air conditioner is not working, and one side of the desk lamp is not working. If you have a group of friends with boys and girls, I would not recommend staying here. If you have all boys or all girls, you can still experience this place.
GGuest UserRoom was clean and still spacious after we asked for a fold-out bed for our 8-year-old. Great service - we were given some cables to connect our phone to our rental car as we forgot to pack them. The only thing is we were not provided with extra sheets for the foldout bed so our 8-year-old lay directly on it. We were given extra pillows but no extra blanket for the foldout bed, so we covered our child with the thin bed runner which was on our bed as a blanket, but he woke up cold in the middle of the night and crawled into our bed.
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