Passengers can travel with medication and/or syringes as carry-on baggage if necessary for medical reasons (for example, for passengers with diabetes). Passengers must travel with a doctor's letter confirming their medical needs. Please obtain authorization from the airline before you travel. Trip.com can help you get authorization from the airline if required.

If you need medication when you travel, always carry your medical prescription when you check in and board your flight. Regulations relating to the possession and importation of different types of medication vary by country and region. Please also note that your required medication may be in limited supply at your destination, so we recommend traveling with extra supplies. Please contact your doctor and the local embassy at your destination for more information.

Pets and service animals should be kept as comfortable as possible during the flight. Please prepare a carrier that:

• Is comfortable and suitable for travel
• Is clean, lockable, leak-proof, and has sufficient ventilation so that the animal will be able to breathe easily at all times
• Is big enough to allow the animal to stand, turn around, and lie down
• Includes food and water containers, fixed either on the inside or outside of the carrier

If the carrier is unsuitable and does not meet requirements, you may not be able to bring your animal on the plane. Visit IATA Traveler's Pet Corner for more information on suitable pet carrier sizes.

For pet and service animal travel, you will need valid health and vaccination certificates, applicable entry permits, and other documentation as required by your country of destination or transit. You can view more details at the Customs, Currency & Airport information section.

A service dog is defined as a dog that has been trained to assist a person with a disability or medical condition and that has been determined to be able to travel safely in the aircraft cabin. For your service dog to be able to travel with you in the aircraft cabin, your dog must meet the following requirements:

• Be trained to assist you with a disability or medical condition
• Have documents confirming that it has been trained as a service dog
• Be wearing a service dog vest or harness
• Remain under its owner's control at all times

Most airlines can offer and accommodate a range of seat accessories to meet your needs. For some accessories, the airline will provide them on request. For other accessories, you will need to bring them with you when you travel. Examples of seat accessories include:

• Bassinets for babies
• Restraint systems/secure seating
• Aisle chair for transfer between wheelchair and aircraft seat
• Support braces

When requesting this service, you may be asked to provide your age, weight, and the main reason for your request for seat accessories. This information is to help the airline provide the most suitable solution for your needs.

Onboard medical oxygen may be available. We can help you to check whether medical oxygen will be available and whether supplies will be sufficient for your needs.

Subject to airline regulations, you may bring and use your own Portable Oxygen Concentrators (POC’s) on board if they meet regulatory requirements. Please note that passengers are not allowed to use oxygen cylinders on board. Airlines may be able to transport your personal oxygen equipment in the cargo hold.

If the service you're looking for isn't listed here, don't worry. As different airlines offer different services, it's difficult to list them all on one page. Simply contact our customer support team and we will help to check for you. We can never guarantee any service before it is confirmed by the airline. In some cases, you may be asked to contact the airline directly.