마운틴 인 음바바네

In general this trip was nice. The place, buffet (food) and breakfast was nice. Unfortunately the WIFI wasn't working in my room so was a bad experience for me as on my arrival I couldn't send a message or video call to my family, office or friends.

I am okay that most hotels in Eswatini are basic. But throwing an attitude when you are already annoying the customer is just unacceptable. I had booked the most expensive room for the view although I was a solo traveler. They gave me room number 1. The wifi was so bad I had to spend most of my time in the lobby for wifi. Also mosquitoes in the room. Then I had a bottle of opened white wine I was planning to finish from my previous hotel. I ordered the largest T-bone steak and asked if I could finish my wine with the steak. It said I will even order a latte at the end I just wanted to enjoy the rest of my wine. Not allowed the mamasan said. I said come in, I am the ONLY customer in your restaurant. If I wasn’t there you’d not even make money on my T-bone steak. No. Then the electricity goes out in the hotel while I was still eating my steak. What compensation do I get for that? The t-bone was no good. This is not a fine dining restaurant by any measure. Being relaxed would have enabled this customer to enjoy the place for what it is, not for what it is not. The maitra de was just out of line. Overall the view of the valley was nothing to write home about. And yes, run down furniture as some of the previous writers have said. I could hear the traffic from my room number one. Just for not allowing me to enjoy my wine made this the worst place you can stay in eswatini. Let me not go on about the taxi fare to the airport. Rip off. I would not have minded even that if you allowed me some peace of mind to do my own thing.

We stayed there for 1 night with our guided tour adding a feather on our hats - visited another country. eSwatini, formerly known as Swaziland is an independent kingdom within the borders of South Africa. We visited a handicraft market , chocolate and glass factory. HIV is still a problem here and we should support those local businesses. Some mentioned this tiny country as a miniature South Africa and can do some game drive and national parks too. Hotel itself is not bad on this hilly city. Excellent views from the dining area. Hotel staff are nice and even let us use an extra adaptor to charge our phones (no help from some other hotels in South Africa). Yes, some complained of expensive food at hotel but dinner buffet style at $16 is better value than à la carte. Cooking can be improved on some dishes, tough meat, poor labeling but hey, a lot of food and filling.

This hotel had potential to be nicer. The grounds are vast, and beautiful views as it sits along a hill/mountainside. The rooms were very tired/outdated and had a stale smell. Some others on our trip requested a new room as a result. This was part of a tour, so no other option.

Very nice hotel. Well run and organized. Staff pleasant and helpful. They immediately address your issues if you have any. This hotel clearly knows how to accommodate large groups and the staff are trained to handle such. The layout of the hotel is nice as well. The Dinner and breakfast were good.