APA Hotel Shinjuku Gyoemmae

Everything was super! The staff were polite. It's conveniently located near the subway and a beautiful park. There are many shops, cafes, and restaurants nearby. The onsens are pleasant, and there are washing machines and dryers available. The breakfast buffet was very tasty.

The hotel staff were incredibly kind and polite, which was lovely. I was also really happy to have access to a large public bath. The breakfast had a great variety of options, making it fun to choose from. I would definitely like to stay here again.

The location in Shinjuku is super convenient. The single room is a bit old and the lighting control only has on or off, no in-between. I happened to visit when a typhoon was approaching. The room's air conditioning is centrally controlled, so you can adjust the temperature and fan speed, but there's no dehumidifier option. This might be a bit bothersome if you're visiting during the rainy season.

They were very helpful when I needed to store my luggage, and they even gave me directions to my destination, which was a huge help! I'd love to stay here again!

This is a typical chain business hotel. I usually stay elsewhere in Shinjuku, but it was fully booked. This hotel and my usual one are both about a 10-minute walk from the station. A definite plus here is the public bath downstairs, although it's clearly not a natural hot spring. I also appreciate its proximity to Shinjuku Gyoen National Garden, which I love. It's a straightforward and convenient walk from Shinjuku Station/Lumine Est. The hotel itself is like any business hotel – everything is typically Japanese: fast, efficient, and tidy. The classic downside is the peak hours during check-in/check-out and breakfast, so just plan accordingly. By the way, I really liked the detailed information available on the TV here; you can browse everything in the background.

The room was clean and well-equipped, but the service at the counter was not impressive. They weren't as helpful or informative as they should have been when I had questions.