Verified Reviews
From 15:00 until 12:00
Nearby Attractions:<br> Canigaran Beach: 0.8 km from the hotel<br> Palawan Special Battalion WW-II Memorial Museum: 1.03 km from the hotel<br> Raybons Beachfront and Cottages: 0.32 km from the hotel
Leisure: Karaoke, Massage room, Billiards room
Pets policy: Pets are not allowed.
Food & Drink: Room service, Snack bar, Cafe, Restaurant, Bar, Lobby bar
Staff are very friendly
Quickly
We booked our room online and were not informed that there would be loud construction happening directly above the rooms starting at 8am. So much for sleeping in or enjoying a peaceful vacation. The beds were incredibly uncomfortable—hard as a rock—and the room itself was not clean. The curtain smelled strongly of mold and mildew, and the general cleanliness left a lot to be desired.
The on-site restaurants were another disaster. Service was painfully slow, and it seemed like the staff didn’t care. After waiting over an hour for dinner one night, we gave up and left. We couldn’t help but feel like we were treated differently for not being Filipino, which was deeply upsetting.
To make matters worse, the place was swarming with mosquitos, and the spa—which should’ve been relaxing—left me bruised. I asked for medium pressure during my massage and had to plead for them to go gentler, but was ignored.
Overall, it was a truly horrible experience. I would never stay here again and strongly advise others to avoid this place. There are far better options in Puerto Princesa—this resort is a huge disappointment.
To be honest, I was a bit worried at first because I had read a review saying the resort wasn’t nice and had many issues, especially due to ongoing renovations. But when we arrived, I was pleasantly surprised—it was actually very nice!
The resort was clean, the staff were incredibly accommodating and helpful, and the overall atmosphere was relaxing. The food was great—yes, it was a bit pricey because of the added VAT and service charge, but it was delicious, so it was worth it.
Overall, I would definitely recommend this place! 😊
The above needs an effort for improvement.