After staying for two days, I can confidently say that the service here is on par with a five-star hotel. As my daughter put it, 'the owner has great taste!'
Adding the butler on WeChat was a breeze; messages were practically answered instantly.
The included breakfast and afternoon tea were both beautifully presented. The breakfast, in particular, stood out with its antique-style food boxes, and the offerings were different each day, showcasing their exquisite attention to detail.
Even the toiletries were top-notch; the hand soap in the lobby restroom was Aesop, which was a pleasant surprise.
The hotel has an overall American style, with most of the amenities and staff uniforms made from linen. However, the service and attention to detail are reminiscent of a meticulous Japanese hotel. They've thought of everything, from umbrellas in the room to laundry detergent and Dettol in the laundry room. The complimentary water and drinks in the room were so plentiful, we couldn't even finish them all. Every time I walked into the lobby from outside, I was struck by its beauty, and the air conditioning was perfectly cool – so comfortable!
Upon leaving, they even gave us some small pastries and helped us with our luggage to the car. Truly excellent service.
Next time I'm in Guangzhou, I'll definitely be staying here again.
Original TextTranslation provided by AI