Title: Horrible Experience — Avoid This Place!
Our room flooded badly on May 1, soaking all our belongings. Despite countless calls and messages, staff ignored us completely. Reception was empty, and there was zero emergency support — totally unacceptable.
After we left, they claimed the problem was fixed, but the room was still under repair and completely unusable. No alternative rooms were offered. We had to scramble for new accommodation at our own cost.
The service was shockingly terrible. If you value your time and money, do NOT stay here. Management showed zero care or responsibility.
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