버킨 인터내셔널 호텔

경험은 보통이고 아침 식사는 괜찮습니다. 서비스 태도는 괜찮습니다

저는 최근 이 호텔에 머물렀고, 매우 친절하고 환영하는 직원들 덕분에 전반적으로 즐거운 경험을 했습니다. 하지만 개선이 필요한 부분이 몇 군데 있어서 제 숙박은 10점 만점에 6점으로 평가하고 싶습니다. 수영장 경험: 수영 모자 착용 규칙을 존중했지만, 제공된 모자는 재사용되었고, 여전히 젖어 있었고, 불쾌한 냄새가 났습니다. 이는 매우 비위생적이었고 ​​해결해야 합니다. 수건 정책: 수영장에 들어갈 때 등록해야 했는데, 괜찮았습니다. 하지만 수건을 호텔 객실로 반납해야 하는 제한이 불편했습니다. 아직 젖어 있는 상태로 반환해야 했습니다. 시설 이용 문제: 어린이 방과 체육관은 이용 카드가 작동하지 않아 이용할 수 없었고, 호텔 직원도 없었습니다. 이러한 편의 시설을 사용할 수 없어서 실망스러웠습니다. 리노베이션 방해: 호텔 주변은 리노베이션 소음으로 둘러싸여 있어 숙박하는 동안 온전히 휴식을 취하기 어려웠습니다.

Nice trip ! Comfortable room and nice view! All staff is so friendly! Room very clean! Will come back when i go melaka !

New and clean hotel with EV charging stations. Hotel room is facing the sea, room has big beds for families. Highly recommended if don't mind driving a bit further for food and stuffs.

We were told to self check in and the system prompted 4 passports are required but we are a family of 3. He made us did the whole procedure of self check in then cancelled it and made a remark: “that’s why! You have only 3. We will proceed manually” No welcome drink. We saw other families being served.  Check in hotel finally and realized a family suite of 2 king size beds which is suppose to sleep a family of 4 gives us 2 sets of toothbrush/towel/slippers. We asked for extra set of everything and slippers didn’t come ( we later feedback this cuz the hotel staff ASKED for feedback and his standard answer for all the feedback we gave was - did you ask for help?) Then hot water not working so that took another 30 minutes to fix. The people who came to fix was friendly.  We could hear random flushing noise the whole night and the occasional footsteps. The noise level was unbearable and we couldn’t sleep.  Place is very far off the main island. The only saving grace was that it was very very new but it also mean no civilization nearby. View was great though.    FYI you will be filmed right in your face when checking in/out ( do take note of the cameras behind the staff’s monitor) - we only realised when we’re checking out cuz that’s when we actually got some service from the hotel staff who asked for feedback and retaliated every single feedback was : did you inform us? Did you inform front desk?

The hotel is very new and spacious. Ver nice hotel but a bit far from everything