Courtyard Huntsville University Drive

Staff was very friendly and helpful. The rooms were very nice and clean. Cons of my stay there are no microwaves in the rooms, the only microwave available is in the lobby and it was pretty dirty. Also breakfast is not complimentary, there is a bistro in the hotel but you have to purchase all meals including coffee, so that was disappointing.

The front receptionist was the only thing nice about this hotel. My first room had not heat. They switched us from a double bed room to a king with a pull out due to them not have any other availability. The new room’s bathroom locked from the outside, allowing someone to be able to lock you in. One of the outlets in the bathroom did not work and it had no iron. Our key card got deactivated a few times which meant a trip back to the front desk. We had a few in our group that their key cards could open all the doors throughout the hotel. It was a poor choice of hotel, but we had to stay there due to the tournament we were playing in was a stay to play. A refund would be nice.

The check-in was unsatisfactory. The assigned room had not been cleaned and prepared when I arrived. However, the front desk clerk was very efficient in correcting the situation, and the remainder of our stay was satisfactory. I was unable to figure how to set the room thermostat to give the desired comfort, but overall, the room temperature was satisfactory.

Nobody was here to check me in. Waited 30 minutes for someone to show up. No apology or explanation.

Hotel was under renovation. That should have been advertised. WiFi was spotty and at times did not work at all.

No services, early morning white washing at the pool. No notifications of any kind regarding the conditions or accommodations. No food service.

Not great, but not bad. The price is fair for the location. The check-in area feels newish but the rest of the property is in need of serious upgrades. This is a "Marriott" property but doesn't feel like one. A complimentary bottle of water upon check-in, but no comp coffee. One cup will cost you $5. The rooms are clean but feel dated. Our child attends a university in the area so it serves our needs when we drop off and pick up. Staff is friendly.

It near plenty of restaurants and coffee shops, nice hidden location rite off the highway. Shopping plaza near by as well