더 페닌슐라

I stayed at the 2-bedroom suite for one night. Room is very spacious, but there are some disappointments. We checked in at 7:30 pm, only to find out that the reception was already closed. Apparently, we were supposed to send a copy of our passport and pay the key deposit a day in advance to receive the access code for self-check-in. We had to drive to another nearby location to retrieve the key using the code. Another Australian guest mentioned that the hotel had called him in advance as a reminder, but since my phone number is not Australian, no one contacted me. In the end, I had to spend 20 minutes on an expensive international call to reach the hotel staff and get the key, but the Chinese staff on the phone is helpful. Additionally, the room had a strong smell of disinfectant, and the hotel was located right next to a busy road, making it very noisy in the morning due to traffic. At around 9am, a cleaner unexpectedly used a key to open our room door, as if trying to rush us out. They claimed it was a mistake and that they thought the room was empty. Then, just 15 minutes later, another cleaner did the same thing—opening our door without permission. How could they make such a mistake twice? Shouldn’t they verify whether a room is occupied before entering? It felt like a serious invasion of privacy, and the overall experience was very disappointing.

We were here for a family trip and I was happy to choose this hotel and it is closed to sanctuary cove and also it has good staff that help me change my room when I got trouble with one of the curtain blind, We stay four nights and the place was clean. We can cook inside and also it is walkable to Cole’s supermarket and it has carpark space for free too

地點真的很方便，步行就到超級市場，職員也十分親切友善，房子空間很大，特別感謝這些天職員們的協助，性價比高，強烈推介。

很滿意這次的住宿，全室整潔、床很舒服、廚房提供完整設備、洗衣機和烘衣機也非常給力，全家開心😊