Ascott Raffles City Shenzhen
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Ascott Raffles City Shenzhen

Rooms

Studio Executive Twin

One-Bedroom Executive

Nailong Adventure Theme Family Room

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Shenzhen Bay Culture Square: 1.99 km away

Shenzhen – A highly acclaimed must-see! "Forbidden Colors

" an environmentally themed suspense drama featuring light and shadow art: 1.53 km away

Shenzhen Poly Cultural Center: 1.45 km away

Hotel Features

For Your Relaxation: Pool, Sauna, and Gym

Pets policy: No pets allowed.

Breakfast style: Western,Chinese

Dining & Drinks: Cafe, Restaurant

Ascott Raffles City Shenzhen

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Highlights
Comfy rooms
Indoor pool
Ideal location
Picture-perfect
Bathtub
+4 more
Amenities
All amenities
Property Description
Show more
Very nice stay everything perfect .. inside mall and near the market .. breakfast was amazing
Surroundings
Subway station: Nanyou
(300 ft)
Shopping: Laifushi Square
(50 ft)
Attraction: Shenzhen Talent Park
(1.8 miles)
Shopping: Coast City
(1.0 mile)
Landmarks: Shenzhen University
(1.5 miles)
Shopping: Shenzhen bay Mixc
(1.7 miles)
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4

Studio Executive Twin

2 Single bed
58m² | Floor: 8-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

One-Bedroom Executive

1 King bed
80m² | Floor: 8-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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8

Nailong Adventure Theme Family Room

1 Queen bed and 1 King bed
136m² | Floor: 23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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5

Studio Executive

1 King bed
58m² | Floor: 8-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Two-Bedroom Premier

1 Queen bed and 1 King bed
136m² | Floor: 8-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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5

Two-Bedroom Executive

1 King bed and 1 Queen bed
122m² | Floor: 8-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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4

One-Bedroom Premier

1 King bed
90m² | Floor: 8-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Three-Bedroom Premier

2 Single bed and 1 King bed and 1 Queen bed
178m² | Floor: 10-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Average for similar properties in Shenzhen
21 consecutive positive reviews
No negative reviews in the past month
CelineK.
October 27, 2026
Service at the front desk was stellar , all staff were very helpful in addressing my enquiries. Room is big and clean. There’s a washing machine in the room and they provide the laundry powder too. Hotel location is very convenient, linked to the Raffles City mall. There are a lot of fashion malls nearby, selling affordable clothing. The only issue is that Wifi is weak. I had to use my own roaming data.
Elsie G
October 27, 2026
Excellent location n professional , pleasant service, though a bit run down in the apartment
Guest User
October 12, 2026
I keep coming back here. Great location, relatively spacious rooms, and wonderful service from all the staff. The front desk team—Lily, Cathy, and Piko—are always so welcoming.
Original TextTranslation provided by AI
Lu Tsang
October 6, 2026
The room was very spacious, and my family found it very comfortable. We'll definitely choose this place again for our next trip! 😁😁
Original TextTranslation provided by AI
xunphoenix
October 7, 2026
The room was spacious and very clean. The surrounding area has convenient transportation and plenty of dining options. The staff were enthusiastic and patient; Lucy, Lily, and Inq were very helpful, making both check-in and check-out smooth.
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Anonymous User
October 6, 2026
The room was clean, well-equipped, and the environment felt safe. Service was fast and efficient. Special thanks to Lily and Cathy for their kind and attentive help during my stay! I didn't take any photos, so I've used official ones – they are truly representative of the actual room.
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Anonymous User
October 17, 2026
location is good. the room is a bit old. but the staffs are helpful. the swimming pool is ok. but the dry and steam sauna inside changing room takes long to heat up. you need to tell the staffs to turn on the heat in sauna early otherwise they are not hot enough to use.
Guest User
October 11, 2026
Comfortable and convenient as always. Although the hotel is a bit old, it is well-maintained and stands out as top-tier in the Nanyou area. Connected to the same building as Raffles City, you can enjoy absolute convenience without even stepping outside.
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Guest User
October 2, 2026
I guess this is considered a 5-star apartment hotel, but my experience was really mediocre. The room felt old overall, the shower in the bathroom was constantly broken, and the water pressure was very low. Breakfast was terrible; the chef always had a sour face when asked to cook something. Even the hot dishes seemed dried out!
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Services & Amenities

Restaurant
Cuisine: Japanese

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 40.00 (approx. $6.00) per person
Children 12–17 years old
CNY 79.50 (approx. $11.92) per person
Adult
Buffet:CNY 79.50 (approx. $11.92) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. $75.00) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: 深圳雅诗阁来福士广场服务公寓
  • Opened: 2017
  • Number of Rooms: 185
Phone:+86-755-25236888
The Ascott Raffles City Shenzhen is an ideal spot for travelers wanting to discover the city. The Ascott Raffles City Shenzhen is an ideal choice for travelers who want to take in the sights and sounds of Shenzhen.
Futian Railway Station and Shenzhen Bao'an International Airport are located 16km and 20km away respectively. Just a short walk from Nanyou Metro Station, traveling to most city destinations is a breeze. Seeing Shenzhen's sights from this hotel is easy with Shenzhen Bay Culture Square, Shenzhen – A highly acclaimed must-see! "Forbidden Colors," an environmentally themed suspense drama featuring light and shadow art and Shenzhen Poly Cultural Center all close by.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shenzhen hotel features parking on site.
If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. For guests traveling with families, this hotel is consistently one of the most popular choices.

You might be wondering

What landmarks are near Ascott Raffles City Shenzhen?

Nearby attractions to Ascott Raffles City Shenzhen include Shenzhen Poly Cultural Center, just 4750 ft from your search (straight-line distance) away.

Does Ascott Raffles City Shenzhen have a restaurant?

Yes, Ascott Raffles City Shenzhen has a restaurant serving a variety of Japanese dishes made with fresh, high-quality ingredients.

Does Ascott Raffles City Shenzhen have a pool?

Yes, Ascott Raffles City Shenzhen has a swimming pool for guests.

Does Ascott Raffles City Shenzhen serve breakfast?

Yes, Ascott Raffles City Shenzhen serves highly-rated breakfast. Breakfast option(s): Western, Chinese.

Where is Ascott Raffles City Shenzhen located?

The hotel is located at No. 22 Dengliang Road.

Does Ascott Raffles City Shenzhen offer airport transfer services?

Yes, Ascott Raffles City Shenzhen offers Airport pick-up service, Airport drop-off service for guests. We recommend calling ahead to confirm availability and pricing.

Are pets allowed at Ascott Raffles City Shenzhen?

No, pets aren’t allowed at Ascott Raffles City Shenzhen.

How much does it cost to stay at Ascott Raffles City Shenzhen?

Room rates at Ascott Raffles City Shenzhen vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Ascott Raffles City Shenzhen?

Check-in at Ascott Raffles City Shenzhen starts at 14:00, and check-out is at 12:00.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport20.7KM
Nearest Train StationFutian Railway Station
Distance to Train Station16.39KM
Nearest Subway StationNanyou
Distance to Subway Station0.09KM
Average Price FromUSD288
Hotel Star Rating5