Waldorf Astoria Chicago
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Waldorf Astoria Chicago

No. 4 of Luxury Hotels in Chicago
11 E Walton St, Chicago, Illinois, 60611, United States
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hotel overview picture
Last booked 13 hrs ago
Highlights
Great views
Ideal location
Delicious breakfast
Pets welcome
Lots to do
Amenities
Indoor swimming pool
Sauna
Spa
Massage room
Gym
Private parking
EV charging station
Car rentals
All amenities
Property Description
Experience unparalleled luxury in the heart of Chicago at Waldorf Astoria. Our elegant hotel offers 214 exquisitely designed rooms and suites, soaring across 19 floors into the iconic Chicago skyline. Enjoy sophisticated comfort with Parisian fashion-inspired decor, a private courtyard entrance, sumptuous furnishings, and thoughtfully curated amenities. For an elevated stay, select suites feature private terraces with breathtaking city views and cozy fireplaces. Whether you're here for business or leisure, indulge in the refined elegance that sets Waldorf Astoria Chicago apart.
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8.8/10
Very good
The bedding is very comfortable, the spa area is better, overall it is good
All 132 reviews
Surroundings
Metro: Chicago
(430m)
Metro: Grand
(980m)
Airport: Midway International Airport
(21.0 km)
Airport: O'Hare International Airport
(28.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Guest Reviews

8.8/10
Very good
132 reviews
This property hasn't received any negative reviews in the past 2 years.
  • Cleanliness9.1
  • Amenities8.4
  • Location8.8
  • Service8.8
Average for similar properties in Chicago
Most Mentioned
Review summary
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Location: The hotel is ideally situated in the heart of Chicago's luxury shopping district, within walking distance of Michigan Avenue and various city attractions, offering guests a convenient and vibrant environment.(based on 2 reviews)
M‍4‍9‍7‍7‍3‍9‍*‍*‍*‍*
February 22, 2025
The room is very luxurious. The service is very warm. The air conditioner broke down 3 times. We were upgraded to the most expensive suite. Very satisfied
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2‍6‍6‍0‍6‍4‍*‍*‍*‍*
April 17, 2025
The room window has no view but it is very quiet, suitable for rest, good hygiene and service. The restaurant was not booked and there was no seat so I didn't experience it. The hotel is a good one-mile drive away
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1‍5‍0‍1‍7‍9‍2‍*‍*‍*‍*
March 22, 2025
The location is excellent, the small courtyard is very nice, the room is very comfortable, except there is no view. No one cleaned the room during the day on the second day, and an old lady came at about 5 o'clock. I was very tired after a day of shopping, so I had to make do with the dirty and messy room.
Original TextTranslation provided by Google
g‍o‍h‍o‍u‍b‍i
April 1, 2025
The hotel service is good. Because the suite has a fireplace, the front desk reminded and a professional came to open it. The room living space is comfortable and I will come again. The luxury area of ​​Michigan Avenue is next to the hotel.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 16, 2025
The bedding is very comfortable, the spa area is better, overall it is good
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 12, 2024
I told her that the turndown service would come in 30 minutes, but she didn't come as promised. I asked for two sets of new towels, but all the towels were stained except for the bath towel. The breakfast was included, but it only included a $30 credit. You had to order a la carte, no buffet, and it cost more than $80. I had to tip for the service, which was about $40 for two days. The quality of the breakfast was good. The location is within walking distance of the 360 ​​Observatory.
Original TextTranslation provided by Google
h‍u‍a‍f‍e‍i‍p‍p
September 4, 2024
The price/performance ratio is average. Besides the fame, it is the fame.
Original TextTranslation provided by Google
M‍4‍2‍8‍9‍0‍*‍*‍*‍*
October 30, 2023
I had a very good experience staying at this hotel. First of all, the hotel room is very comfortable, the bed is neat and clean, and it provides me with a good sleeping environment. In addition, the hotel's facilities are also very complete, including free high-speed Wi-Fi, air conditioning, mini bar, etc., which met all my daily needs. The hotel's restaurant is also great, providing a wide variety of food options, allowing me to enjoy delicious dining services during my stay. More importantly, the hotel's staff have a very good service attitude, are enthusiastic and considerate, and solved various problems I encountered. Overall, I am very satisfied with my stay in this hotel.
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Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
Conference room
Multi-function room
2 Restaurants
Bernard's
Open for: Dinner, Cocktails
Business hours: [Mon - Thurs,Sun] 17:00-23:00,[Fri - Sat] 17:00-24:00
Brass Tack
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktails
Business hours: [Tues] 07:00-22:00,[Sat] 07:00-23:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$78.00 (approx. KRW 114,156) Daily. Reservation not needed.
Transportation
Front desk services
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Check in via app

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineWestern
StyleA la carte
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$150.00 (approx. KRW 219,531) per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2011
  • Renovated: 2022
  • Number of Rooms: 214
Phone:+1-312-6461300
Email:CHIWA_RES@waldorfastoria.com
Experience unparalleled luxury in the heart of Chicago at Waldorf Astoria. Our elegant hotel offers 214 exquisitely designed rooms and suites, soaring across 19 floors into the iconic Chicago skyline. Enjoy sophisticated comfort with Parisian fashion-inspired decor, a private courtyard entrance, sumptuous furnishings, and thoughtfully curated amenities. For an elevated stay, select suites feature private terraces with breathtaking city views and cozy fireplaces. Whether you're here for business or leisure, indulge in the refined elegance that sets Waldorf Astoria Chicago apart.