Harbour Plaza Metropolis

An excellent, impressive hotel – it immediately gives off the vibe of a large, full-fledged hotel, and the name Plaza really suits it. Inside, it smells very pleasant; even approaching the hotel, you can detect a nice, subtle, sweet jasmine scent. The hotel is easy to find: there are signs from the metro, and once you exit onto the street, its building is immediately visible – it's large and stands out. Check-in was very quick: several staff members were working at the large reception desk. We were given a room with two twin beds and a private terrace-balcony (a nice bonus). Each of us received a separate key card – for me, this is a prime indicator of guest care. The cost of our stay turned out to be quite low considering the number of nights we booked. Check-out was also very quick, but the 11:00 AM check-out time is not very convenient. The hotel is very quiet. The corridors are long, but you rarely encounter anyone there. The room was also very quiet. Housekeeping is done daily, and the Wi-Fi works well. There's a pool, but from what I understood, it closes quite early (I don't remember exactly, around 7-8 PM), so I didn't get a chance to use it. The room made a very good impression. It's large, clean, and comfortable. Two comfortable beds, nice bedding, a small table, a full set of towels, slippers, a safe, a refrigerator, tea, coffee, and sugar. The room also has a hairdryer, TV, air conditioning, thick blackout curtains, and tissues. I especially liked the toiletries in the bathroom: the shower gel has a very pleasant scent, and there's also shampoo and hand cream. The plumbing is in good condition – and yes, that's important, because issues with plumbing are quite common in hotels. As for the downsides – there are no power outlets near the bed. USB ports were available on the desk, but they charge quite slowly, so it's best to bring an adapter. Perhaps adapters can be obtained at reception, but I didn't ask. Like many hotels in Hong Kong, the room does not provide disposable amenities or bottled water – the hotel adheres to an eco-friendly approach. The location is generally convenient. The hotel is not far from the waterfront, although it's not immediately obvious how to get there the first time. You need to head towards the stadium (Coliseum), and then through pedestrian overpasses: to the left – to the waterfront, and straight through the first overpass above the bus stop – towards the city. The metro is next to the hotel, and it's just one stop from West Kowloon Station – very quick. There's also a bus stop nearby with routes towards Wan Chai and Central via the underwater tunnel. The hotel itself is actually connected to a small, modest shopping center. There's a good grocery store there and several cafes/restaurants. McDonald's is located within the metro station building. Someone mentioned money exchange shops in the mall in a review – I couldn't find any. If you need to exchange money, you can find an ATM in the underpass behind the metro station building, opposite the passage to the university, but the exchange rate there isn't the best. It's better to use the exchange shops south of Tsim Sha Tsui station, on Nathan Road – there's a whole floor dedicated to them. It's about a 12-15 minute walk from the hotel or one metro stop. Overall, I felt really comfortable here. A spacious and clean room, quietness, everything I needed at hand, and a convenient location. My impressions of the hotel were very positive.

The location is very convenient, just a few minutes' walk from the subway station. The room was clean and tidy with no strange odors, the bedding was comfortable, and the soundproofing was good. The front desk staff were warm and proactive, and the check-in and check-out processes were very fast. I will definitely stay here again next time I visit!

The location is extremely convenient, very close to Hung Hom MTR Station and with direct access to Fortune Metropolis mall, making dining and shopping effortless. The room is spacious by Hong Kong standards, clean and tidy, and the sea-view room offers fantastic views of Victoria Harbour. The hotel features a swimming pool and a gym, the front desk provides attentive service, and there is a shuttle bus to Tsim Sha Tsui. It's ideal for attending a concert at the Hong Kong Coliseum or exploring the city. Great value for money, and I will definitely choose Harbour Plaza Metropolis again on my next trip to Hong Kong!

Chose this hotel for a concert at Kai Tak, and here are the pros in my opinion: 1. Exit C2 at Hung Hom, cross the footbridge into the mall, and the hotel is just a short walk away. Very easy to find and super convenient for the MTR! 2. It was very crowded on the day I arrived, so I used the self-service kiosk to check in. I feel like I got a room upgrade because the room was larger than expected. 3. This hotel doesn't require a deposit!!!!! 4. Every staff member I encountered had a pretty good attitude (I saw many reviews saying Hong Kong discriminates against mainland tourists, but I feel they just discriminate against people—regardless of where they're from, including the mainland—who don't follow the rules!) 5. I didn't experience any bedbugs, bumps, or allergies as mentioned in some reviews. 6. Considering how expensive real estate is in Hong Kong, I was quite satisfied with the room size and environment for this price. Now for the cons: 1. It's an older hotel with dated facilities and equipment, but it was still reasonably clean overall. 2. The wait time for check-in was way too long!!!!! I arrived at the hotel around 3 PM, and the self-check-in machine said my room wasn't ready yet, so I left my luggage and went shopping in Tsim Sha Tsui. It wasn't until around 5:40 PM that I received an email saying my room was ready (Hong Kong people love using email to confirm everything)... 3. Other than towels and body wash, the room had nothing else!! Unlike hotels in the mainland which usually provide toothbrushes, toothpaste, hair dryers, and bottled water... Overall, I still had a very good experience. If I visit Hong Kong again next time, I would probably choose Harbour Plaza Metropolis again.

The hotel boasts a prime location with a shopping mall nearby. You can park in the mall and take the elevator directly to the hotel lobby. The check-in process was a bit chaotic. I tried using the self-service kiosk, but it actually required a longer wait. Switching to the front desk queue turned out to be much faster, and I got my room key right away. Once inside, the room was very clean, and I could even enjoy views of Victoria Harbour from the window. However, the water pressure in the shower was quite poor, and it took a while for the hot water to come out every time.

Great location 👍, but the hotel facilities are a bit outdated and the rooms are a little cramped. Remember to bring your own toothpaste and toothbrush! The highlight is the swimming pool 🏊‍♀️. Breakfast was just so-so and not really worth the money; you're much better off going out for a local Cha Chaan Teng (Hong Kong-style cafe)—it's cheaper and tastier 😂

I booked this Hong Kong hotel for my mom, and she said the service was super good and the front desk staff were very welcoming. Unexpectedly, they even upgraded her to a large suite! It's truly a hidden gem of a hotel!!!

Stayed in a suite for 3 nights. Because it was my birthday, the hotel manager was so kind and upgraded us to a sea-view suite with Executive Lounge access, where we enjoyed complimentary afternoon tea, red wine, and canapés during twilight. The room faced the stunning Victoria Harbour, and we even caught the drone show at night. This truly exceeded our expectations—easily a 100+ out of 10 experience.