Anantara Lawana Koh Samui Resort

Excellent stay! The service and environment were great. The little balcony was so comfortable, and breakfast was good too. It was a pleasant surprise to make a wish in the room! Super heartwarming and comfortable trip. The environment was also very private.

This hotel is probably not a 5-star, more like a good 4-star. The rooms are interestingly decorated and feature a spacious, comfortable terrace. The room has everything you could need, from an iron to umbrellas. There's a capsule coffee machine, milk, and complimentary fruit. The towels and bathrobes are spotless white, and champagne flutes are provided. The terrace has a very comfortable sofa and a fan, and even candles for a romantic evening. The grounds are beautiful and well-maintained. There are plenty of sun loungers, and the service is excellent. Breakfasts are superb! There's absolutely everything you could want. Lots of vegetables, fruits, and they bake wonderful pancakes and waffles. Downsides: The most disappointing aspect is the beach. In June, swimming is impossible as the water is only knee-deep and unsightly dark green coral is visible. We didn't even bother renting paddleboards. The prices at the on-site restaurants are significantly inflated. The hotel is located on a hill, making it difficult to get around in the heat. The nearest shop is a 15-minute walk away. Housekeeping: Upon check-in, we noticed stains on the floor. While there's no wet cleaning during your stay, a more thorough cleaning between guests should be mandatory. The bathtub also didn't inspire confidence; we didn't dare fill it due to visible streaks. Housekeeping comes twice a day, but they sometimes forgot to restock certain toiletries. Also, guests with infants or elderly individuals might find it less comfortable due to the many stairs.

The hotel's environment is great, and the staff are very polite and always greet you. The shuttle service is also very good. However, conditions on the island are limited, so there were some insects and the water quality wasn't the best.

The room space is a bit small in the accommodation area, but this might vary depending on the room type. The beach view is absolutely stunning, especially at sunrise. Breakfast is plentiful and the staff are very welcoming. It's a great place to start a vacation, immediately putting you in a relaxed holiday mood. Transportation near the hotel is very convenient; it's easy to get a taxi to more bustling areas for sightseeing and dining.

The room was excellent, very clean, and the air conditioning was super strong. All the hotel staff I encountered were great and helpful with any requests. Highly recommended, I'd definitely come back in the future. Treetops (restaurant) was also very good, and the food was delicious. Though it was 8 courses, and I was already full by the main course, you could still tell the ingredients were of good quality.

Overall, this hotel is very good. From the moment we walked in, the staff asked us to beat a drum at the entrance, symbolizing good luck. While waiting to check in, they gave us blessing ropes, showing the hotel's thoughtful touches. The staff were very service-oriented, especially one girl with a very kind smile. She often waved us off as we left and waited until we got into the car, which was incredibly heartwarming. The style and facilities of the hotel room were excellent. It had a courtyard-style balcony, and the bathroom was quite large with a good-sized soaking tub; it was generally very comfortable. However, all the rooms we booked were on the second floor, which was inconvenient for the elderly in our group due to daily stairs. Moreover, on our first day, the room below us was a pool access room, and they were noisy from the afternoon until past midnight. I called the front desk to complain at 9 PM, and they immediately sent staff to address it, but the noise started up again later. Closer to midnight, I messaged Trip.com to communicate the issue. The next day, a staff member found me during breakfast to apologize for the behavior of the guests downstairs and offered to change our room to a different type that day. I was very satisfied with the hotel's ability to resolve problems. If you need anything at the hotel, you can call the front desk at any time, including requesting a buggy to the restaurant and beach. The hotel property has many slopes, and it's quite hot, so walking isn't ideal. The beach is beautiful, and there are many free water activities. My child spent one day kayaking and another day paddleboarding. The hotel's breakfast was a semi-buffet, semi-à la carte style. The variety wasn't small, but the overall quality was average.

The hotel's location is a bit average; the nearest 7-Eleven is a 15-minute walk away. However, the beach right in front of the hotel is fantastic, with shallow waters and a small island. You can also use the hotel's paddleboards and kayaks for free. This time, I booked a pool suite, but both the pool and the room were a bit small, and the room felt a bit dark. The hotel's breakfast is excellent and definitely worth trying. Overall, the staff are quite friendly and provide good service.

Extremely convenient, the location is superb, the hotel is very well maintained, and the overall service is fantastic!