The Trouville Bournemouth

좋은 위치, 마을과 해변에 가까움, 호텔을 리노베이션했다면 가격이 그렇게 싸지 않았을 겁니다. 기대치를 낮추고 잠을 잘 수 있는 물품만 있으면 행복할 겁니다.

매우 실망스러운 경험이었습니다. 다시는 가지 않을 겁니다. 청소가 심각한 문제였습니다.

The hotel should be shut down and refurbished. It is a very dirty place. The location is fine but the rooms need an uplift. The chairs are very torn and needs to be replaced. We had to check out the following day to get a decent place for the rest of our holidays.

Just needs to be a bit more updated and the room had mouldy windows and just not what I’d go back to! The people were very polite tho especially the bloke that met me at reception! Guys a legend

Not really sure where to start, so we arrived and checked in to be greeted with a £12 a night parking fee that wasn’t advertised, to be given a room that while spacious hasn’t been decorated or updated since the 70’s. Aluminium window frames that were peeling, a mattress so soft it was almost non existent, I won’t even bother with the pillows! After a few drinks and dinner in town decided to get a glass of wine at the hotel bar before bed, mistake! The one member of staff was happy for us to wait 10 minutes whilst he carried on playing on his phone at reception. Breakfast on day was ok day 2 a joke, ran out of butter and a 20 minute wait for the hot buffet because the cook had overslept! Then too my last night PLEASE READ!!! A fire alarm went off at 12:22 the hotel evacuated as you’d expect BUT no role call no check that all guests were safe in fact not a single member of staff interacted with us at all. The alarm was silenced and back to bed we went. I haven’t mentioned about black mold on the roof above the swimming pool,or the sauna that looked like an overturned electric fire! The hotel is being either run into the ground and no money spent on it or they haven’t a clue. No customer service no luxury no 3 star hotel. Avoid for your own peace of mind and your safety!!

Poor quality hotel. Should be 1star. Very old. Room was not cleaned. Mould on the swimming pool. Horrible stay. Try to avoid