Villa la Estancia Beach Resort & Spa Riviera Nayarit

The property is well maintained, and there is everything you need for comfort and relaxation but service lacks to some extent as they do the strictly minimum. Some of the valets are passive agressive and sometimes pool attendants ‘don’t see you’ for the longest time. The place is quiet from 10pm to 8am for those who want to recharge during their vacation. The food was really good. It’s on the beach so very convenient. I didn't like having people offering horse rides walking up and down the beach all day and not picking up after their animals. I also think such activities should be offered only in the morning when the temperature is mild. Another element I didn’t appreciate is that they ask if you’re celebrating a birthday or event at check-in and then completely ignore it. I was there for my birthday, mentioned it at check-in, to my concierge, at the restaurants the day of and did not receive a single gesture. Not even a slice of cake, message, decor or delivery to my room. That was unimpressive for 5-star resort.

Service around the pool outstanding. Assisted with finding chairs, getting towels and kept me in the shade. As well the restaurant staff and food near the pool was excellent.

No open buffet for lunch or dinner, need to sit and wait for the order which is not convenient for someone who needs a bite a food not a full meal that’s also result in longer wait time when you try to get into one of the restaurants Despite of being on an all inclusive plan you need to sign for each and everything you pick, drinks, water, etc.. listing room # , print name and sign on each bill Different wifi access from room to main facility to the flamingo hotel which has majority of restaurants

We have visited several times and never want to leave. The staff is exceptional and the food and drinks are amazing. Beds are firm but comfortable. Nice amenities and wonderful service.

Just a beautiful, clean resort. The staff were kind and friendly. The food was superb!! Our granddaughter has severe allergies and staff were so attentive to her needs. We’ll be returning next year.

not everything that glitters is gold .... Plus: direct access to beach supervised and FREE children indoor play area Minus: beach and pool are too small for hotel size (fortunately it was half empty) very limited dining: essentially one complex together with neighboring Flamingo hotel - but even with 6 restaurants between the 2 hotels it's very hard to find a space (lot of unused reservations.....); you need a taxi to get to anything outside the complex; would probably starve when hotels are full everyone and their grandmother reserve pool/beach chairs early in the morning but don't use it all day long

Like always the staff are amazing from the pool concierge to front desk to restaurant everyone goes above and beyond to make your stay the best experience. The grounds are beautiful and the location cannot be beat

We Love Villa La Estancia! It's our "go to" place. We started going there 17 years ago and still Love it.

Food was good and our Suite was huge. Staff is friendly and facilities are well kept. Did not like they wanted to monopolize our time on arrival and would only tell us about the place if we listened to the presentation. The man got mad at us when we didnt want to meet with us and was visibly upaet with us.