호텔 제니아, 오토그래프 컬렉션

Es war wirklich ein super Aufenthalt. Grace und Mihail waren sehr zuvorkommend und der Service hat super gepasst. Lage des Hotels ist empfehlenswert da sehr zentral.

地理位置很方便，酒店設施和房間很老

This is a boutique hotel and the rooms are very tiny, which is typical in London. I was on a solo trip and was barely able to walk around in the room. Thankfully, I spent most of my days exploring the city. The best thing about the room is the bathroom products are by L'occitane. FYI, the London Marriott Kensington is across the street and has larger rooms. Another big Issue! The walls are super thin. I could hear whole conversations. The guy next door was sick and coughed up a lung every night! I never said a word. I put my ear plugs in, took my melatonin and went to sleep. I was pretty quiet and only turned the television on twice at a low volume. The guy next door banged on the wall until I yelled for him to stop it. The hotel centrally located in Kensington on Cromwell Road. The Cromwell Hospital is next door and it is easy to get to the Natural History Museum, the Victoria and Albert Museum, Harrods and many restaurants and cafes via the bus and Picadilly train line. You can walk to the Earl's Court station (about 7 minutes) and the Gloucester Road Station (about 9 minutes). I found the Gloucester Road station easier to get to because it is a straight walk, no turns and it took me about 5 minutes to get to it each time. The restaurant is okay for drinks and small bites. I love the culture in London and know that good food can found elsewhere. I spent my time eating at African, Caribbean, Middle Eastern, and Asian restaurants. Customer service was fine and I did not experience any rudeness or lack of service. People were always quick to help.

Outstanding Autograph Collection hotel with outstanding staff. Good design throughout the property. Small but very nice rooms. Excellent food. Great location, everything easily reachable by public transport or taxi. Highly recommended.

I wanted to stay in a London neighborhood and this South Kensington area was charming. The service stood out, some of the best we’ve ever encountered. The lobby and restaurant are beautifully decorated and they have two bars. The breakfast buffet was very good with a variety of local and standard breakfast items, including a ton of fresh pastry items. As with a lot of these boutique city hotels, they squeeze rooms into existing spaces. The elevators are small, but fortunately there are two of them. Our room was tiny, we had about 3 feet of space around our king sized bed. Our friend’s room was much larger and they had a mini fridge and bathtub that we did not. We got in late and left early, so it didn’t really matter. If you are staying there longer than that, ask to see your room if you can.

I stayed two nights for work, it is in an excellent area and right next to a large market. The hotel is tastefully decorated and the staff is friendly. The rooms are very tight / small but have what you need. There was an empty mini bar / cooler and nespresso machine. Breakfast was excellent at the restaurant. There were a few misses, the key card didnt work for a few hours, I moved to a different room as a result of this. Not sure what hapenned there. The hotel doesnt have a gym, but it has a pass you can use at the full service fitness center a few minutes walk away- really nice place with much more than a fitness room could offer. I would likely stay again.