스타 로사 인 일로일로, 코코텔 제공

I was tricked to book this hotel by a lady that gave this 5 stars, she was either drunk or paid, or she didn't know how to do a review. I should have known better, travelling Asia for 40 years, 6 month every winter. As you get used to better budget hotels, you pay less time on choosing. Arrived at hotel, booking confirmed, no room was booket. After contacting Trip service and little over hour it was OK. The room I got was a single room, good for 2 they said, but given only one towel, sheet and one breakfast. This was a standard room with NO hot water in shower. None of this was in info. The room had bed and a little table, thats it. No kettle, fridge, chair. The people didn't know how to run this hotel , at times unfriendly. When I really pushed the third day, I was given 2 breakfast, 2 towels and sheet, but they didn't like to give it. Trash was not emptied on balcony, breakfast was an overeasy egg, rice and sausage. In isopor box that piled up in trash. I was so happy I only booked 4 nights. Not only me complaining, people working in Trip.com also commented the low standard. I have not been in this low standards since 2013. Needless to say, I didn't get what I paid for at all, not even close. No elevators, thin walls, the neighbors snoring.

The roon is clean. The staffs ate polite and considerate