Four Seasons Hotel Guangzhou

The room was incredibly spacious, bright, and comfortable. We came to Guangzhou from Shanghai for a food trip during the National Day holiday and initially booked two nights to try it out. We found the Four Seasons' service to be excellent 👍, with both the hardware and software exceeding expectations. We ended up extending our stay until the end of the 7-day holiday 😜. We purely stayed an extra four days in Guangzhou because of the comfort and relaxation the hotel provided us with. 🤩🤩🤩

I arrived on the evening of September 30th, a day before the main tourist crowd, and the high-floor views were absolutely stunning! It wasn't too crowded yet, so the experience was excellent. From the in-room amenities to the quality of the room service, everything met high standards. However, once the National Day holiday officially started the next day and it got crowded, things started to go downhill. Firstly, the elevators became difficult to catch. After exiting the elevator on the 70th floor, you were immediately met with a large, noisy, and chaotic crowd. It was hard to distinguish between guests and tourists, as many people were there just to take photos. Secondly, the breakfast on the 72nd floor became exceptionally chaotic. It was incredibly noisy and crowded, and the staff seemed constantly overwhelmed. Orders were forgotten or missed; tea took forever to arrive, or we'd order two drinks and only get one. On the first day, when there were fewer people, plates were cleared promptly, but on the subsequent two days, hardly anyone came to clear them, so they just piled up on our table. Turndown service was my favorite part. Coming back from outside to a clean and tidy room always made me feel happy, comfortable, and relaxed. It truly gave us that 'home away from home' feeling. Many hotels no longer offer turndown service, but Four Seasons still does. However, why wasn't it provided on our third night? Was it too busy? I had to call housekeeping to get extra towels and tissues, which was quite disappointing.

I specifically chose to stay at the Four Seasons for a special occasion, and it certainly didn't disappoint. Despite a few minor hiccups, I'm especially grateful for Langley's warm and attentive service.

We arrived before the official check-in time, but luckily the front desk upgraded our room for free and allowed us to check in early. The bellhop who greeted us was really enthusiastic and polite! The only downside was having to go down to the first-floor delivery cabinet to pick up food delivery 😩. It probably took about ten to fifteen minutes to get the delivery.

The view is absolutely unbeatable! Soaking in a bubble bath at night while gazing at the Canton Tower is truly refreshing. The gym is fantastic and even has Pilates equipment; doing Pilates with such a beautiful view is just wonderful. The bed is very comfortable, and the service is incredibly attentive. I'll definitely stay here again next time I'm in Guangzhou.

I was originally torn between the Rosewood and the Four Seasons, but ultimately chose the Four Seasons. The tower view room is absolutely stunning, especially at night. You can see the Canton Tower 🗼. I recommend room type 7509. The gym has expansive views, and the infinity pool is perfect for photos.

This was my first time staying at the Four Seasons Guangzhou. I'd hesitated for a while about booking because the hotel is quite old and I'd seen reviews mentioning outdated facilities. To my pleasant surprise, at check-in, I was upgraded to a newly renovated room. It was very new, clean, and well-equipped with great amenities. The only minor issue was the large number of foreign guests; every time I took the elevator, the strong perfume smell made me a bit dizzy.

My stay this time truly exceeded my expectations, and I have to give a special shout-out to the front desk service at Super Wang. From the moment I walked in, I could feel a very professional and comfortable atmosphere. What impressed me the most was that the staff member, not only had excellent professional skills but also showed incredible patience. During our discussion of my needs, he didn't just try to upsell me; instead, he listened attentively to my ideas and offered many sound and practical suggestions. The entire service process was very smooth, and the attention to detail was exceptional. It was clear that he genuinely considered things from a customer's perspective. In this fast-paced era, it's rare to encounter someone who provides such thoughtful service. The whole experience was relaxing and enjoyable, completely stress-free, and the final outcome left me very satisfied. I sincerely recommend Super Wang to anyone who needs their services; they are absolutely trustworthy! I will definitely return next time I have a need, and I will recommend them to my friends as well.