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Essen sehr gut. Verbesserungswürdig: Wegweisung innerhalb des Hotels (Zimmer, Hallenbad, Skiraum…).

Too expensive for what you get super old rooms not enough staff in the piano bar no parking showers are a joke - every time one uses it, the bathroom is flooded the only good thing about is place is the specious skiroom Breakfast buffet is ok overall too expensive

We stayed at Hotel Europe in Davos from January 2 to 5, 2025, and unfortunately, our experience fell far short of expectations for a 4-star hotel. Here is a detailed account of the issues we faced: 1. Parking Inconvenience: While we were allowed to park in front of the hotel for 30 minutes to unload luggage and passengers, there was no long-term parking available. The recommended parking garage was full, leaving us to park at the Coop parking lot, which was a 10-minute walk away. This added unnecessary hassle to our arrival experience. 2. Unpractical Room Allocation: We were given a room on the 4th floor with no elevator access. This was highly inconvenient as we were traveling with a 4-month-old baby and a stroller. Despite mentioning the age of our children during the reservation, this was not disclosed to us beforehand. Reception explained that the 4th floor was the only option to avoid noise from the piano bar, but this lack of transparency left us frustrated. 3. Low-Quality Bedding: The pillows and duvet were of very poor quality, causing us to sweat excessively during the night. While we requested feather pillows the next day, the improvement was minimal. Additionally, the two queen beds pushed together created a gap, which was problematic for our 4-year-old sleeping in the middle. Reception eventually resolved this by adding a proper bed for our child and a cover to secure the beds, but this should have been addressed from the start. 4. Lack of Dining Options: On our first night, when we asked reception about food options, they directed us to another hotel (Grischa) for quality dining, suggesting a lack of confidence in their own offerings. 5. Bathroom Issues: The shower in our room had almost no water pressure, which made it unsuitable for a proper shower after skiing. 6. Subpar Breakfast: The breakfast was extremely disappointing. It was reminiscent of a youth hostel rather than a 4-star hotel. Choices were limited, and if you arrived close to the closing time of 10 AM, options were almost nonexistent. For example, there was only one type of bread left. Ordered eggs took over 30 minutes to arrive and were poorly presented with little taste. 7. Wellness Area Problems: The sauna required prior registration at reception, which was not communicated to us. The swimming pool temperature was far too cold (around 20°C), making it unpleasant for use, especially for families with children. 8. Disappointing Customer Service: Upon checkout, the staff asked how our stay was. When I expressed that it was not to our satisfaction, they made no effort to inquire further or address any issues, clearly showing a lack of concern. To make matters worse, I requested the final bill to be sent via email, which they assured me would be done—but it never arrived. This lack of follow-through only solidified the impression of poor customer service. 9. Positives: The hotel’s central location was convenient for exploring Davos. Additionally, as promised, we

Wir waren über Silvester dort und waren absolut enttäuscht über das Hotel, Essen und den Service. Zunächst hieß es es gibt einen Parkplatz, der dann aber nicht verfügbar war und wir durch die halbe Stadt laufen mussten um irgendwo zu parken. Das Zimmer war für den Preis mit der Ausstattung absolut unangebracht mit Blick auf die Lüftungsanlagen. Die Sauna war nicht sauber und unter Wellness stellt man sich eindeutig was anderes vor. Trotz Reservierung im Restaurant am Vortag mussten wir über 1 Stunde warten bis uns ein Tisch zugeteilt wurde. Das Essen, Suppe, Pizza, Salat war einfach unterirdisch, erst recht für den Preis und als der Kellner 2x das falsche Essen brachte wurde man auch noch pampig.

Hôtel 4 étoiles pas à la hauteur pour un prix de 1200fr pour 2 nuits pour 1 chambre Point positif Déjeuner top Emplacement central Point négatif Nettoyage de la chambre très décevante Et mur très sale à notre arrivée Réception : pas d’organisation et informations données pas adaptées Pas de place de parking

Sehr zentral gelegen aber leider eine riesige Enttäuschung da wir ein Zimmer im 1. Stock hatten, direkt über der Piano Bar. Leider wurde die Musik (welche mind. 50db im Zimmer betragen hat auch nach 23 Uhr nicht abgestellt. Auch unser Anruf an der Rezeption blieb erfolglos. Hotel Davos - wohl er eine Absteige für besoffene Party Teenager als ein Hotel mit 4* Niveau!