프리미어 인 브리켓 우드 세인트 올번스

The hotel was entrance was poorly signed and unlit, so even the local taxi drivers missed it. The approach to the car park was full of potholes. The restaurant and bar were poorly staffed and hardly any food available, so we decided to get a taxi into town to eat but the complimentary taxi phone in reception wasn't working and, apparently, hotel staff don't book taxis for guests. We waited 15 minutes to get served in the bar and then sat outside in the garden just as the maintenance man turned up to start jetting a blocked drain. The bar staff, when they eventually bother to turn up to serve you, either can't add up, or don't know the prices of the drinks they're serving. We used to live locally, so we know this place very well. Oh boy, has it gone downhill. Never, ever again!

We have stayed in this hotel before as it's close to a place we visit when we come down from our home in the North. it's pleasant, clean, quiet (despite being next to the M25) and the staff are always friendly. The moor Mill pub next door is nice and has a good atmosphere with a big beer garden. Nice comfortable stay overall.