1. Orders for chartering a car within 48 hours are considered urgent orders and the price will be higher. It is recommended to book as early as possible. The time for urgent orders varies in some cities. Please consult customer service for details.
2. Please provide accurate information on the number of passengers, the number of pieces of luggage, and their dimensions so that we can provide you with a suitable vehicle model recommendation. The default luggage size standard is 24 inches.
3. Domestic holidays lead to a surge in outbound travel, resulting in price increases. These holidays include: Spring Festival, Lantern Festival, Mid-Autumn Festival, National Day, Summer Vacation, New Year's Day, Qingming Festival, and Labor Day.
Festivals such as Dragon Boat Festival and Christmas are common. Prices may increase in some areas during summer and winter vacations or other peak seasons; please consult customer service for specific price increases.
4. Additional service fees apply to services such as airport pick-up and drop-off assistance, hotel check-in, and ticket purchase assistance. Please consult customer service for specific fees.
5. Prices on the page need to be confirmed with the merchant. Quotes are valid only on the day of purchase. For car rental, please contact customer service. Self-service orders (silent orders) are invalid.
6. For international flights, it is generally recommended to arrive at the airport 3 hours in advance. Please arrange your departure time accordingly for airport drop-off.
7. If the address you selected cannot be reached due to transportation factors, delivery will be made to the nearest location as appropriate.
8. If the flight arrives on time or is delayed by up to 2 hours, the driver will wait for 90 minutes free of charge based on the flight's landing time. If the flight arrives early, the driver will pick up the plane at the latest at the original time of the order.
9. Overtime Waiting Fee Charging Principle: Waiting fees will be charged after the free waiting period. For periods less than 30 minutes, a 30-minute charge will be applied. For periods exceeding 30 minutes, charges will be applied in 30-minute increments, with the remainder charged per minute. The unit of charge is RMB. For details on overtime charges, please consult customer service.
10. The driver will provide service according to the order details. If there are any discrepancies in the order information, please be sure to notify customer service in advance. If you do not notify us in advance, the driver has the right to refuse service.
11. The vehicle images on this page are for reference only. The actual vehicle model shall prevail.
12. Normal working hours in various countries are 7:00 to 22:00. Service hours outside this period (22:00 to 7:00) are considered night service hours and will incur a night service fee for the driver and guide. Please consult customer service for details. 13. In case of holidays, it is recommended to arrange the airport drop-off time one hour earlier to avoid traffic congestion.