1. Private charter bookings within 48 hours are considered urgent and may incur a price increase. We recommend booking as early as possible. Urgent booking timeframes vary by city. For details, please inquire with customer support.
2. Please accurately provide the number of travelers, luggage count and size so we can offer reasonable vehicle type suggestions. The default baggage size standard in the vehicle is based on 24 inches.
3. Domestic holidays will lead to a surge in outbound travel, resulting in price increases. Holidays include: Spring Festival, Lantern Festival, Mid-Autumn Festival, National Day, summer vacation, New Year's Day, Qingming Festival, Labor
Such as the Spring Festival, Dragon Boat Festival and Christmas. Prices may increase during peak seasons like summer/winter vacations or other periods in some regions. For details on the price increase, please contact customer support.
4. Airport meet & greet, airport drop-off assistance, hotel check-in assistance, ticket purchasing assistance, etc. require additional service fees. For specific fees, please inquire with customer support.
5. The price on the page needs to be confirmed with the supplier. The quote is valid for the day. To use the vehicle, contact customer support. Self-service bookings (silent bookings) are invalid.
6. For international flights, it is generally recommended to arrive at the airport 3 hours in advance. Please arrange the departure time appropriately for airport drop-off.
7. If the address you selected cannot be reached due to transportation factors, delivery will be made to the nearest location as appropriate.
8. If your flight arrives on time or is delayed by up to 2 hours, your driver will wait for free for 90 minutes starting from your flight's actual arrival time. If your flight arrives early, your driver will arrive for airport pick-up no later than the original booking time.
9. Overtime waiting fee principle: For waiting time beyond the free duration, a minimum charge of 30 minutes applies for any period under 30 minutes. For periods exceeding 30 minutes, charges are calculated in 30-minute increments, with any additional time billed per minute. All fees are in CNY. For specific charges, please inquire with customer support.
10. The driver will provide service according to the booking details. If the booking information does not match, please notify customer support in advance. If no prior notice is given, the driver has the right to refuse service.
11. The vehicle type image on the page is for reference only. The actual vehicle type is subject to the provided vehicle.
12. As the standard working hours in most countries are from 7:00 AM to 10:00 PM, services outside this time slot (10:00 PM to 7:00 AM) are considered nighttime service and require an additional driver nighttime service fee. For details, please inquire with customer support. 13. During holidays, we recommend scheduling your airport drop-off one hour earlier to avoid traffic congestion.