• Signal coverage: Mainland China, Hong Kong, Macau
• Network:
Mainland China: China Mobile
Hong Kong: CSL, SmarTone
Macau: CTM
HomeChinaWi-Fi & SIM cardsMainland China/Hong Kong/Macau 5G eSIM | Day Pass/Total Data Package | 24-Hour Billing | QR Code
Mainland China/Hong Kong/Macau 5G eSIM | Day Pass/Total Data Package | 24-Hour Billing | QR Code
4.6/5
Good(22,068 reviews)
601K+ bookedUse anytime during validity
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Booking confirmation
Free cancellation by 00:00, 1 day before the expiration date
From
US$0.24
Limited-time sale
7% off
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Device info
Product details
[TikTok Compatibility Notice]
The TikTok app is restricted in Mainland China and cannot be used. It can be used normally in Hong Kong and Macau.
Notes:
• The service provider has enhanced TikTok compatibility, but normal functionality on all devices cannot be guaranteed. Refund requests due to device incompatibility with TikTok will not be accepted.
• If iOS users experience login issues with the TikTok app: please update the iOS system to the latest version, uninstall and reinstall the TikTok app. If the issue persists, access TikTok through the mobile browser and log in to your account first, then switch back to the app.
• The service provider may suspend TikTok support at any time without prior notice.
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Validity period
Valid for 30 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + Data Plan
Hotspot / Tethering Supported
Voice call
SMS
Renewable / Top-Up / Recharge (If you wish to continue using, please repurchase)
How to use
*Please install the eSIM in a stable network environment and follow the steps below to complete the setup. Please enable data roaming when using the service.
The actual steps may vary depending on the OS version and device model.
[Install eSIM]
*Each QR Code can only be used on one device. Once installed, the eSIM will be bound to that device and cannot be transferred to another.
Option ① In-app Installation:
Open the Trip.com App > Go to Account > All Bookings > Tap the “Install” button.
Option ② Scan QR code / Manually enter eSIM information to install:
1. Open the QR code attachment from the order in the Trip.com app, and print it in advance or save it to another electronic device.
2. Open "Cellular Network (iOS)" or "SIM Card Management (Android)" in Settings.
3. While the phone is connected to the internet, click "Add eSIM" and scan the QR code to install.
4. If you can't scan the code, enter the "SM-DP+Address" and "Activation Code" from the order voucher to install.
5. If steps 3/4 fail, your phone may be locked by the home carrier (unable to use other carrier networks). Contact the carrier to unlock it before using eSIM.
[Using eSIM]
1. Turn off the primary SIM card and turn on the eSIM network switch.
2. Enable "Cellular Network (iOS)" or "SIM Card (Android)".
3. Turn on "Data Roaming".
4. If you still cannot connect to the internet after the above settings, set the APN and restart. See the information below for details.
[About APN]
1. Setting Path:
iOS: Settings > Cellular Data > Cellular Data Network > Enter APN Details
Android: Settings > Connections > Mobile networks > Access Point Names(APN) > Edit APN or Add APN
2. Enter APN
APN: ctm-mobile
3. Restart your phone.
[Check Your eSIM Usage]
Enter your order number to view usage (or tap the link in your Trip.com PDF voucher):
https://flow-consumer-center.billionconnect.com/usageq/trip/en
[Activity Provider Support]
Please tap [Activity Provider] in the upper-right corner of your order page for assistance. If you encounter any issues, please do not delete the installed eSIM and provide a screenshot of your phone's settings page.
Change & cancellation policies
If a cancellation request is submitted before 00:00, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 00:00 1 day(s) before the expiration date, a fee of 100% will be charged.
This product cannot be canceled after activation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
■ After arriving in a covered destination, please enable "Data Roaming" for the eSIM to access mobile data normally.
■ Troubleshooting
If you are unable to access the internet, please check the following:
1. The eSIM is set as the default mobile data line.
2. Data Roaming is enabled.
3. Turn Airplane Mode on and then off.
4. Manually switch the network operator.
5. Manually configure the APN.
■ Supports Multiple Installations
eSIM can be installed, deleted, and reinstalled up to 10 times on the same device.
Reinstallation is allowed within the validity period of the QR code (for unactivated eSIMs) or the data plan (for activated eSIMs). After expiration, reinstallation is not possible.
■ Network Performance
Actual signal strength, network speed, and 4G/5G service availability may vary depending on your location, the local carrier's network coverage, your device compatibility, as well as environmental factors such as terrain, buildings, and weather conditions.
■ Disable Domestic SIM Card Roaming
Before using an eSIM, make sure to turn off data roaming on your domestic SIM card to avoid incurring high international roaming charges. You will be responsible for any related fees, including roaming charges, overseas SIM card/eSIM purchase costs, and transportation expenses. No additional compensation will be provided.
■ Maintaining Fair Usage Policy
To maintain network quality and the Fair Usage Policy (FUP), telecommunications companies may throttle users who consume large amounts of data within a short period, leading to slower speeds or inability to connect. To ensure stable internet access, please avoid activities that consume excessive data, such as prolonged video streaming/downloading, software updates, or sharing your network (hotspot).
FAQ
How do I find out if my phone supports eSIMs?
Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.
Where can I find the EID and IMEI on my phone?
The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
Can I still purchase your service if I have already activated an eSIM on my phone?
Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.
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