Compatible Devices
Number of Installations: This eSIM supports up to 10 deletions and reinstallations on the same device.
Network Coverage
Vietnam
Carriers
Viettel, Mobifone, Vinaphone
Compatible Devices
Number of Installations: This eSIM supports up to 10 deletions and reinstallations on the same device.
Network Coverage
Vietnam
Carriers
Viettel, Mobifone, Vinaphone
Regarding TikTok Network Compatibility Issues:
The network operator has optimized service compatibility with TikTok, but availability on all devices is not guaranteed. It is recommended to use devices that support new technologies. Refund requests due to device compatibility issues may not be accepted.
iOS Device Troubleshooting: If you encounter TikTok login issues, please try: Update the system and reinstall the app. Log in to the official website via a browser first, then return to the app to try again.
Android Devices: Currently, TikTok is only supported via a browser (web version); the TikTok application is temporarily unavailable.
For a better experience, we recommend using the web version. 

[eSIM Usage Conditions]
1. The device supports eSIM functionality.
How to check: On the phone dialer interface, dial *#06#. Generally, the presence of an EID indicates eSIM support. If there is no EID, eSIM cannot be used.
2. The phone is not carrier-locked.
How to check: Confirm with your carrier whether your device is locked.
*Please check if you meet the above conditions before purchasing. The eSIM can only function properly if all conditions are satisfied.
[Setting Up eSIM]
eSIM can only be installed under a stable network connection. Therefore, please plan the eSIM installation time reasonably according to the plan's validity period before your departure (it is recommended to install it within 6 hours before departure). Avoid installing it too early, which could cause the plan to expire prematurely and affect usage.
[Enable Data Roaming]
Please ensure the "Data Roaming" option for the eSIM is enabled.
[Upholding the Fair Internet Usage Principle]
To maintain internet connection quality and uphold the Fair Usage Policy (FUP), telecom companies worldwide may sometimes impose data restrictions on customers who use a large amount of internet data in a short period. This may lead to internet access failure or slower speeds. To ensure your normal internet connection, please try to avoid prolonged video watching/downloading, software updates, sharing your internet with others (hotspot), or other high data consumption activities.