[Phone Compatibility]
1.Your device supports eSIM function
Query Method: Dial "*#06#" in the dial interface. If "EID" is displayed, the phone supports eSIM; if not, it does not support eSIM.
2. The phone is not a network-locked phone
Query Method: Check with your Telecom Operator to see if your device is open for all network bands
* Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally.
3. According to the latest policies in Hong Kong and Taiwan, real-name registration is required to use this product. (In Taiwan, one real-name ID can be used for up to 3 eSIMs. In Hong Kong, one real-name ID can be used for up to 10 eSIMs.) Please use the link to complete real-name authentication before traveling (if you cannot access it directly, please copy it and open it in a browser): https://glcm.gloableconnect.com/prepaid/realname
Note:Real-name verification cannot be performed in Taiwan using a Taiwan ID, Hong Kong passport, or British National (Overseas) passport, and in Hong Kong using a Hong Kong ID.
[Set up eSIM]
eSIM installation and activation require a stable network connection. This product is valid for up to 365 days, so you can install it in advance without worry. However, to avoid prematurely expiring your plan by mistakenly activating it in a country other than your destination, we recommend reactivating and activating it online after arriving at your destination.
[Enable Data Roaming]
Please make sure that the "Data Roaming" option for the eSIM is enabled.
[Maintaining the Principle of Fair Internet Usage]
To maintain the quality of internet connectivity and the Fair Usage Policy (FUP), telecom companies worldwide may impose data limits on customers who use large amounts of internet traffic in a short period, which may lead to internet access failure or slower speeds. To ensure you can maintain a stable connection, please try to avoid activities that consume a large amount of data, such as prolonged video streaming/downloading, software updates, sharing the internet (hotspot) with others, or other high-data usage activities.
