· Coverage: Singapore/Malaysia/Thailand (This product does not cover the following areas in Thailand: Pattani, Narathiwat, Yala)
· Carrier: Singtel/Maxis/Celcom Digi/Truemove/DTAC
· Installation Times: The eSIM supports multiple deletions and installations on the same device, up to 10 times.
[eSIM IP Address]
The eSIM automatically switches IP addresses based on the applications you use to provide a better network service.
· When you use applications from Mainland China, the system will automatically assign a Hong Kong IP address.
· When you use applications from outside Mainland China, the system will automatically assign a Singapore IP address.
[Phone Compatibility]
1.Your device supports eSIM function
Query Method: Dial "*#06#" in the dial interface. If "EID" is displayed, the phone supports eSIM; if not, it does not support eSIM.
2. The phone is not a network-locked phone
Query Method: Check with your Telecom Operator to see if your device is open for all network bands
* Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally.
[Set up eSIM]
eSIM can only be installed when there is an internet connection, so it is recommended to install eSIM 6-12 hours before your departure, and Some eSIMs may need to be activated upon arrival at the destination.
[Enable Data Roaming]
Please make sure that the "Data Roaming" option for the eSIM is enabled.
[Maintaining the Principle of Fair Internet Usage]
To maintain the quality of internet connectivity and the Fair Usage Policy (FUP), telecom companies worldwide may impose data limits on customers who use large amounts of internet traffic in a short period, which may lead to internet access failure or slower speeds. To ensure you can maintain a stable connection, please try to avoid activities that consume a large amount of data, such as prolonged video streaming/downloading, software updates, sharing the internet (hotspot) with others, or other high-data usage activities.