[Purchase Notes] To ensure a smooth and quick activation process upon your arrival at the store.
1. Please place your order 2 hours in advance to ensure we have the SIM card ready before your arrival.
2. Registration requires a passport (one passport can only be used for one account), ensuring the security of your number.
[Note: This SIM card is only applicable to foreign passport holders and users from Hong Kong, Macau, and Taiwan in mainland China. Mainland Chinese residents (holding mainland passports) cannot register or apply for this card; please do not purchase it.]
3. Customers using Taiwan Compatriot Permits will not be able to activate their SIM cards during China Unicom's system shutdown hours (10:00 PM - 7:00 AM). Once activated, this product is non-refundable and non-changeable. Please understand. For rescheduling, please contact customer service to cancel and reorder.
[Ordering Process]
Step 1: Select a package and place your order, then upload your passport information.
Step 2: Pick up your package at the arrival counters at Pudong Airport T1/T2, Hongqiao Airport T1, Beijing Capital Airport T2/T3, Daxing Airport, Baiyun Airport T2/T3, or Chengdu Tianfu Airport T1 departure counter.
Step 3: Upon arrival, present your order phone number or Trip.com order number to redeem the service. When picking up your package, on-site staff will initiate the service on your behalf on a one-on-one basis.
Step 4: Passport information is required for activation (real-name authentication activation).
■ If you are unable to collect your SIM card at the scheduled time, you can collect it at any time within the order validity period (1 year) by presenting the mobile phone number used to place the order or your Trip.com order information at the nearest counter.
■ If you encounter any problems or need to check your plan information during use, you can inquire through the operator's app/operator website.
[Exchange Locations and Directions]
I. Arrival Counter, Terminal 1, Shanghai Pudong Airport [Operating Hours: 24 hours]
Address: Opposite the Mango Superman counter on the 2nd floor duty-free shop of Terminal 1, International Arrival.
■ After landing and passing through immigration, head towards baggage claim.
■ You'll see the Roaming Man counter on the side of the escalator (no need to go down the escalator to the baggage claim area). The duty-free shop is diagonally opposite.



II. Arrival Counter at Shanghai Pudong Airport Terminal 2 [Operating Hours: 24 hours]
Address: Roaming Man Counter, 2nd Floor, International Arrivals, Terminal 2, next to the International Arrivals Exit.
■ After landing and collecting your luggage, turn right after exiting customs.
■ Walk 15 meters to the Roaming Man counter



III. Arrival Counters at Shanghai Hongqiao Airport Terminal 1 [Operating Hours: 7:00-21:00]
Address: Counter 102, Roaming Man, 1st Floor, Building A, Terminal 1 (opposite International Arrivals)
■ After landing and collecting your luggage, turn left at the information desk and walk straight to the Roaming Man counter.



IV. Arrival Counters at Terminal 2 of Beijing Capital International Airport [Operating Hours: 8:00-17:00]
Address: "Roaming Man" counter, Baggage Claim Hall, International Arrivals, Terminal 2 (west side of Baggage Carousel 2) (inside Security Checkpoint)



V. Arrival Counters at Terminal 3 of Beijing Capital International Airport [Operating Hours: 8:00-20:00]
Address: "Roaming Man" counter next to carousel 38 in the baggage claim hall on the second floor of Terminal 3 International Arrivals (between carousels 38 and 39, directly opposite Exit B of China Customs) (inside the security checkpoint).



VI. Arrival Counter at Daxing Airport [Operating Hours: 7:00-20:00]
Address: Opposite Gate 16 on the first floor of the International Arrivals area, at the "Roaming Man" counter in the "Hotel Reservation/Car Rental" shop.


7. Arrival counters at Baiyun Airport Terminal 3 [Operating hours: 24 hours]
Address: "Roaming Man" store, next to the international arrivals exit on the first floor of Terminal 3 (outside the arrivals security checkpoint).


8. Arrival counters at Baiyun Airport Terminal 2 [Operating hours: 8:00-17:00]
Address: Roaming Man Counter, 1st Floor, International Arrivals, Terminal 2 (next to Gate 52, directly opposite the foreign exchange shop on the 1st floor) (outside the arrival security checkpoint)


9. Shops at Baiyun Airport Terminal 2 (Departure) [Operating Hours: 6:00-24:00]
Address: "Roaming Man" store, 3rd Floor, Departure Hall, International Security Checkpoint, Terminal 2 (right next to the international security checkpoint)


10. Chengdu Tianfu Airport Terminal 1 Departure Counter [Operating Hours: 24 hours]
Address: Roaming Superman Store next to Gate 16, Terminal 1 (4th Floor Departure Hall, next to Check-in Counter D36)



[Package Information]
You can check the usage status of all packages in the APP.
APP download path:
Path 1: After receiving the card, please scan the QR code on the card cover to download the APP for operation;
Option 2: Search for "NIhao Mobile" in your phone's app store and download it.
Package 1: 7 days - 5G network - China Unicom
■ Failure rules:
This package is valid for 7 days. If it is processed at 8:00 AM on the 1st, it will take effect immediately and will be valid until 12:00 AM on the 7th.
This package is a one-time subscription product. It will automatically expire and be cancelled upon completion of the subscription or its expiration.
■ Fee Privileges:
Domestic data allowance: Includes 10GB of general data allowance (excluding Hong Kong, Macau and Taiwan).
■ Calls and SMS:
Domestic calls: Includes 80 minutes of domestic calls
Send domestic SMS messages: Includes 20 domestic SMS/MMS messages
Package Two: 15 Days - 5G Network - China Unicom
■ Failure rules:
This package is valid for 15 days. If it is processed at 8:00 AM on the 1st, it will take effect immediately and will be valid until 12:00 AM on the 15th.
This package is a one-time subscription product. It will automatically expire and be cancelled upon completion of the subscription or its expiration.
■ Fee Privileges:
Domestic data allowance: Includes 30GB of general data allowance (excluding Hong Kong, Macau and Taiwan).
■ Calls and SMS:
Domestic calls: Includes 200 minutes of domestic calls
Send domestic SMS messages: Includes 50 domestic SMS/MMS messages
Package Three: 30 Days - 5G Network - China Unicom
■ Failure rules:
This package is valid for 30 days. If it is processed at 8:00 AM on the 1st, it will take effect immediately and will be valid until 24:00 on the 30th.
This package is a one-time subscription product. It will automatically expire and be cancelled upon completion of the subscription or its expiration.
■ Fee Privileges:
Domestic data allowance: Includes 60GB of general data allowance (excluding Hong Kong, Macau and Taiwan).
■ Calls and SMS:
Domestic calls: Includes 300 minutes of domestic calls
Send domestic SMS messages: Includes 50 domestic SMS/MMS messages
Frequently Asked Questions and Answers
Q: Are the cards purchased here legitimate?
A: Hi, we are an authorized operator of Xuanfang. After activation, you can call our official customer service for inquiries.
Q: How do I start it? Can I use it immediately after receiving the card?
A: We will provide one-on-one professional assistance with the start-up process at the Roaming Man counters at Shanghai Pudong Airport T1/T2 arrival counters, Hongqiao Airport T1 arrival counters, Capital Airport T2/T3 arrival counters, Daxing Airport arrival counters, Baiyun Airport T2/T3 arrival counters, and Chengdu Tianfu Airport T1 departure counters.
Q: Will there be any random charges? Are there any hidden fees?
A: Hi, the SIM card is a legitimate official SIM card, and all the details of the charges can be checked on the official website and app.
Q: Does this card include a phone number? How can I find my phone number?
A: Dear customer, this is a +86 local China phone card. After you receive the card and complete the activation process, the system will send you a notification containing your mobile phone number. If you do not receive this message, please ask the on-site staff, who will assist you in checking and providing you with the information.
Q: Can this SIM card only be used in mainland China? Can it still be used after it expires?
A: Yes, dear. This SIM card only supports use in mainland China. Your card will be automatically logged out after your plan expires. If you wish to continue using it after returning to China or your place of residence, please call the operator's customer service/operator's app/operator's website for details before your plan expires.
Q: Is the internet speed fast? Is the internet connection slow?
A: The data included in the mobile plan is all 5G high-speed data, with no speed limit on internet access, and high-speed streaming for watching TV and playing games.
[Note: This product is only available to adults aged 18 and above. The data included in the package is only valid for use in mainland China.]