Swiss Bernese Oberland Pass (BOP) [Official Agent/Instant Issuance/Trains in Jungfrau, Lucerne, Berne and More]

• Important: Please ensure all information is correct as bookings cannot be modified after confirmation (e.g., activation date, ticket type, passenger details).
• If you have resided in Country A for more than 6 months but hold a passport from Country B, you may either: 1. Enter Country A as your country of residence on the payment page and present both your passport and proof of residence onboard the train; or 2. Enter Country B as your country of residence on the booking page and present your passport onboard the train.

Travel Pass eligibility

• Children aged 0–5 can participate for free, but no separate seat is provided
• Please enter the total number of adults, youth, and children aged 6–15 when booking.
• Reserving a safety seat requires an additional fee
• Child tickets cannot be purchased separately and must be booked together with adult tickets.
• Youth discount applies to youth travelers under 24 years old.

Important Notes

• Important: The name on the Swiss Travel Pass has a character limit. Names that are too long will not be displayed in full.
• Free travel route: No additional ticket purchase required. Please present your pass and passport/residence permit when the conductor checks your ticket.
• Discounted travel routes: Additional tickets must be purchased online/at the ticket office. Present your pass when purchasing to enjoy the discount.

Cancellation policy:

• For unused and unactivated passes after the selected travel date begins, a 15% penalty will be charged. Relevant proof of inability to travel must be provided, and refunds are subject to approval, which may take time.
• No refund will be given if the travel date has been activated, used, or in case of severe weather or unforeseen events
• Free cancellation before the selected activity date
• No refunds will be issued for lost, stolen, or damaged tickets.

Change policy:

• To change your booking details, please cancel the original booking and make a new booking.
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