English speaking guides (other languages available upon request with surcharge)
Personal expenses such as: shopping, telephone, beverage, etc.
Tips and gratuities
Eligibility
Adult: Age 11+
Child: Age 6 to 10
Infant: Age 1 to 5
How to use
Mobile or paper ticket accepted
Please provide the names and nationalities of each person joining the tour for insurance registration.
If you have a special event or a celebration occurring during the trip, please provide the date and the occasion. For dietary and medical requests, please provide specific information when booking.
Your voucher will be sent to your email after your booking is confirmed. Please check the usage instructions on your voucher for more info about how to use it.
Any traveler groups not mentioned in the booking options are not applicable for voucher use.
For inquiries:
1. Tour-specific inquiries (including the itinerary and transport): Please refer to the Tour-Specific Inquiries section of your e-voucher to find the relevant tour organizer's details.
2. Change or cancellation issues: Please contact Trip.com Customer Support via the email address or contact numbers provided in your e-voucher.
Change & cancellation policies
If a cancellation request is submitted before 00:00, 1 day(s) prior to the date of use, no cancellation fee will be charged.
If a cancellation request is submitted after 00:00 1 day(s) before the date of use, a fee of 100% will be charged.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
Not recommended for travelers with spinal injuries
Suitable for all physical fitness levels
Maximum 1 child accompanied 1 adult, the 2nd child will pay the adult price.
Free for children 0-5 years old ; 50% off for children 6-10 years old