[Redemption Counter Operating Hours]
M1 redemption is available only at CTS (Changi Travel Services Store).
The CTS are situated in each terminal and can be found at both Changi Recommends and Meet & Greet
- Changi Recommends
- T1: 24 hours
- T2: 9 AM – 9 PM
- T2 Transit: 24 hours
- Meet & Greet
- T1: 24 hours
- T2: 24 hours
- T3: 24 hours
- T4: 24 hours
[Redemption Counter Address]
M1 redemption is available only at CTS (Changi Travel Services Store).
The CTS are situated in each terminal and can be found at both Changi Recommends and Meet & Greet
Please refer to
and
if needed.
T1 Terminal, Level 1: Changi Recommends (24 hours)

T1 Terminal, Level 1: Meet & Greet (24 hours)

T2 Terminal, Level 1: Meet & Greet (24 hours)

T3 Terminal, Level 1: Meet & Greet (24 hours)

T4 Terminal, Level 1: Meet & Greet (24 hours)


[Product Introduction]
This product is a prepaid SIM card for travelers (physical SIM card, not eSIM) that can be used on 3G/4G mobile phones. You must collect the physical SIM card at Singapore Changi Airport within 90 days of purchase and register it under your name to activate it for use.
WARM REMINDER: Please kindly note that sim cards in this page needs to be redeemed at Singapore Changi Airport, and can't be redeemed at other points.
[SIM Card Package Details]
- $12 Prepaid SIM Card (Non-eSIM)
- 15 Days Validity
- 100GB Local Data
- 500 Min Local Outgoing & Incoming Calls
- 100 Local SMS
- 30 Min International Calls
- 3GB Roaming Data (Malaysia, Indonesia, Hong Kong, Macau and Thailand)
- $14 Prepaid SIM Card (Non-eSIM)
- 30 Days Validity
- 100GB Local Data
- Roaming Data: 100GB *Sharing Local Data (Malaysia, Indonesia, Hong Kong, Macau, Taiwan) & 3GB (Thailand, Bangladesh) & 1GB (China, India)
- 1000 Min Local Outgoing & Incoming Calls
- 500 Local SMS
- 20 Min International Calls
- $30 Prepaid SIM Card (Non-eSIM)
- 30 Days Validity
- 150GB Local Data
- 5GB Roaming Data - Malaysia, Indonesia, Hong Kong, Macau, Thailand
- 3000 Mins Local Outgoing & Incoming Calls
- 1000 Local SMS
- 90 Mins International Calls
[Usage Instructions]

- Activate SIM Card
When you arrive at
, show your electronic voucher and passport to the counter staff. They will help you register and activate the SIM card.
Please be noted that:
1. The SIM card must be redeemed within 90 days of purchase.
2. Each passport holder can only register 3 prepaid SIM cards for Singapore.
3. Travelers who register for the SIM card must be at least 15 years old.
- Set Up Roaming
Enable "Data Roaming" in your phone settings, and dial *100*6*3*1*3*1#
Or use
to activate roaming.
- Check Your Phone Number, Balance, and Validity
Dial *100#
Or download
to check.
- Make International Calls
Dial 033 + country code + phone number.
Example: To call to Shanghai, dial 033 + 86 (China code) + 21 (landline area code) + XXX (phone number).
-Data Roaming
Method 1: Download
and enable [Data Roaming] in [App Settings].
Method 2: Dial *100*6*3*1*3*1# to activate data roaming.
Then, enable roaming function on your phone.
- Hotspot Sharing
Simply enable the [Hotspot Sharing] function on your phone to share data with your travel companions.
- Any Inquiries
You can call M1 customer service at 1693 (available daily from 9 AM to 9 PM).