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HomeCanadaWi-Fi & SIM cardsCanada eSIM | 5G/4G | Daily/Total Data Package | 1–30 days | 24-Hour Billing | QR Code
Canada eSIM | 5G/4G | Daily/Total Data Package | 1–30 days | 24-Hour Billing | QR Code
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Free cancellation by 00:00, 1 day before the expiration date
From
US$0.51
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50% off
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Device info
Product details
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Validity period
Valid for 90 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + Data Plan
Hotspot/Tethering Supported
Calls and SMS not included
How to use
[Kind Reminder]
• It is recommended to install the eSIM on the day of departure. If installed within the coverage area, the validity period will start immediately.
• Please ensure a stable internet connection (mobile data or Wi-Fi) before installation.
• Enable “Data Roaming” upon arrival at your destination.
[Step 1: Install eSIM]
Method A: One-Click Installation (Recommended)
• Open the Trip.com App → “Account” → “All Bookings” → “Install”.
Method B: QR Code or Manual Installation
Scan the QR code. If this is not possible, manually enter the SM-DP+ address and activation code.
• iPhone: Settings > Cellular / Mobile Service > Add eSIM
• Android: Settings > Network & Internet > SIMs > Add SIM
[Step 2: Activate Upon Arrival]
① Enable Plan: Turn this eSIM “On” in Settings.
② Switch Data Source: Set this eSIM as the default for mobile data; disable any VPNs or profiles.
③ Enable Roaming: Turn on “Data Roaming” and wait 1–3 minutes for the connection.
[Troubleshooting: Manual APN Settings]
1. If there is no internet connection or hotspot, please configure the APN manually.
2. Path:
• iPhone: Settings > Cellular / Mobile Service > Mobile Data Network
• Android: Settings > Network & Internet > Mobile Network > Access Point Names (APN)
3. Enter APN:
APN: mobile.three.com.hk
4. Save the settings and restart the device.
Change & cancellation policies
If a cancellation request is submitted before 00:00, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 00:00 1 day(s) before the expiration date, a fee of 100% will be charged.
This product cannot be canceled after activation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
[eSIM Requirements]
Device must support eSIM functionality: Dial *#06# on the dialing screen. If EID is shown, the device supports eSIM. If no EID is displayed, eSIM cannot be used.
Device must be unlocked: Confirm with the carrier whether the device is locked to a specific network. Please ensure the device meets these requirements before purchase for proper eSIM usage.
[Setting up eSIM]
Please install and activate the eSIM after arriving at the destination while connected to the network. Installing the eSIM in a non-destination country/region may cause the eSIM to become invalid or cause usage time to be calculated prematurely.
If installation issues occur, please refer to the usage guide.
[Enable Data Roaming]
Ensure the "Data Roaming" option is enabled for the eSIM.
[Network Information]
Signal quality may be affected by factors such as location, terrain, building obstructions, number of users, and weather. Actual connectivity depends on the local carrier's coverage. If 5G is unavailable, the device will automatically connect to 4G/LTE.
[Hotspot Sharing]
Hotspot sharing is supported, but due to device differences, it cannot be guaranteed that all devices will be able to share.
[Do not delete eSIM after installation]
A QR Code can only be used on one device. After installation, it will be bound to that device and cannot be transferred to another device.
FAQ
How do I find out if my phone supports eSIMs?
Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.
Where can I find the EID and IMEI on my phone?
The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
Can I still purchase your service if I have already activated an eSIM on my phone?
Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.
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