This moving and evocative tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. This historic church was miraculously unharmed when the Twin Towers fell despite being only a block away.
You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest artificial waterfalls on the continent. Your guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.
From there, begin a self-guided tour in the lobby of the Freedom Tower by watching "Voices," a film dedicated to the men and women of the Twin Towers and Freedom Tower.
Upgrade your experience to take the "Sky Pod" elevator 1,250 feet up to the One World Observatory, where you can see the NYC skyline stretching across Manhattan.
As the tour portion ends, your guide will give you your optional timed admission tickets for the One World Observatory if the option is selected. Step onto a panoramic observation deck that is a marvel of engineering and architecture. The program begins in the lobby of the One World Trade Center with Voices, a film dedicated to the men and women of the World Trade Towers and the new One World Trade Center. You will then take the Sky Pod elevator and rise 1,250 feet above ground in 60 seconds.
The Observation Deck begins on the 102nd floor with the See Forever Theater and moves down to the 100th floor, where the main observation deck is located. Immersive LED displays, interactive touch screen videos, and dining options mean there's plenty to do, but the true draw is the view, from hundreds of feet above the skyline stretching across all of Manhattan.
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NYC: 9/11 Memorial Tour and Optional Observatory Ticket
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Highlights
Hear a firsthand account of 9/11 from your local guide
Pause for reflection at the evocative 9/11 Memorial
See the largest man-made waterfalls in North America
Itinerary
Product details
Tour Ground Zero landmarks like the 9/11 Memorial, Survivor Tree, and more, with a local who has a personal connection to 9/11. Add on the One World Observatory for sweeping views of Manhattan.
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What's included
Entry to the One World Observatory (if option selected)
Guided walking tour of the 9/11 Memorial
9/11 Museum tickets
Tips
Eligibility
Adult: Age 13 to 99
Child: Age 4 to 12
Change & cancellation policies
If a cancellation request is submitted before 09:00, 1 day(s) prior to the date of use, no cancellation fee will be charged.
If a cancellation request is submitted after 09:00 1 day(s) before the date of use, a fee of 100% will be charged.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
• One World Observatory tickets are issued for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically the entry time for the 10:30 tour will be at 12:30. The 14:00 tour will typically have an entry time of 16:00. The actual entry time may vary based on availability. If there is no availability, you will be notified to either select another date or another tour, or will receive a refund of your purchase amount
• A large portion of the tour is outdoors, so please dress accordingly and be prepared for the weather
• You can always reschedule the tour portion to a different day without penalty. In the rare case of downpours or untenable weather conditions, the supplier will cancel the tour and offers refunds. However, One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
• During high season the wait at One World Observatory security can be up to 20 minutes
Items recommended to bring:
Comfortable shoes
Weather-appropriate clothing
Good to know:
• A large portion of the tour is outdoors, so please dress accordingly and be prepared for the weather
• During high season the wait at One World Observatory security can be up to 20 minutes
• One World Observatory tickets are issued for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically the entry time for the 10:30 tour will be at 12:30. The 14:00 tour will typically have an entry time of 16:00. The actual entry time may vary based on availability. If there is no availability, you will be notified to either select another date or another tour, or will receive a refund of your purchase amount
• You can always reschedule the tour portion to a different day without penalty. In the rare case of downpours or untenable weather conditions, the supplier will cancel the tour and offers refunds. However, One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
FAQ
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Can I change or cancel my booking?
Please confirm the details on the product details page, as cancellation and change policies depend on the specific product
How can I get discounts?
We suggest keeping an eye on price changes, as prices can vary between working days and weekends as well as during peak and off-peak seasons. We also recommend using Trip Coins and Trip discounts for your purchases. For the latest discounts, visit Trip.com.
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