Taiwan EasyCard
Highlights
When traveling in Taiwan, what is the most convenient transportation method? The EasyCard is a must-mention! With it, 90% of your transportation issues in Taiwan are solved! This small card integrates multiple payment methods for transportation in Taiwan, similar to subway cards in mainland China and the Octopus card in Hong Kong. Whether you're taking the MRT, buses, Taiwan Railway, High Speed Rail, intercity buses, ferries, or using it as an e-wallet at convenience stores, certain taxis, public bike rentals, drugstores, restaurants, cafes, and supermarkets across Taiwan—it can handle it all! With one card in hand, explore Taiwan with ease!
Voucher type
Please present your e-voucher at the redemption point below to exchange for an EasyCard.
Redemption details
Terminal 1: United Traveler Counter
4:30 AM–11:00 PM
How to get there: After arriving at the arrival hall (after clearing customs), walk straight to the end on the left side to see the "Tourist Bang Counter".
Terminal 2: United Traveler Counter
4:30 AM–11:00 PM
How to get there: After arriving at the arrival hall (after clearing customs), you'll see the "Travelers' Hub counter" on your right.
Kaohsiung Airport
Present your mobile voucher at the below locations to exchange for your EasyCard
International Terminal 1 (1F): Unite Traveler Counter (Between Chunghwa Telecom and Door 5)
09:00–20:00
Note:
Eligibility
- Children 115 cm or shorter or under 6 years old can ride Taipei Metro/buses for free upon presenting valid identification.
- Users must be at least 18 years old to purchase a Chunghwa Telecom SIM card. Users under 18 should not purchase or redeem the card.
Important Notes
EasyCard Usage Guidelines
Please check the service hours of the exchange counter before booking to ensure they align with your flight schedule.
Booking eligibility: All passengers who wish to purchase concession cards should contact the redemption counter.
The card can be used indefinitely and is limited to one person per card.
To use the EasyCard function, you must top up the card in advance. The card itself cannot be returned or exchanged. However, if there is any remaining balance, you can request a refund at the information counter of any Taipei MRT station (a handling fee of TWD20 will be charged). Please note that once the balance is refunded, the card can no longer be topped up or used.
If your EasyCard is damaged during use, please contact the EasyCard customer support hotline at (02)412-8880 or bring the card to the information counter at a Taipei MRT station for processing.
Chunghwa Telecom SIM card usage notes:
This SIM card is only valid for use in Taiwan, Penghu, Kinmen, and Matsu regions.
This card can be used to top up call credits at all 7-11 and FamilyMart convenience stores in Taiwan before the expiration date (minimum top-up amount is TWD300). Any unused balance after the expiration date will not be refunded.
Chunghwa Telecom SIM card specifications: Card size: Tri-cut SIM card (compatible with Normal/Micro/Nano sizes) Supported bands: FDD B1/3/7/8 (2100/1800/2600/900MHz) Compatible devices: Smartphones, tablets (hotspot sharing supported)
Based on network connection quality and fair usage principles, telecom companies may limit data usage for users who consume large amounts of data within a short period, without prior notice.
The phone must support SIM card insertion and removal, and must not be a China Telecom customized or SIM-locked device. If the SIM card cannot be used due to personal phone issues after redemption, a refund cannot be requested.
China SIM card redemption guidelines
Chunghwa Telecom SIM card and Asia Pacific Telecom SIM card: Each traveler can only purchase 1 card
The certificate requires in-person processing, and bookmark applications cannot be handled. Personal information needs to be verified.
Foreigners: Passport + Visa/Passport + Residence Permit/Passport + Entry Permit/Passport + Entry Seal/Passport + Passport
China, Hong Kong, and Macau (China: Taiwan Entry Permit + Entry Permit/Taiwan Entry Permit + Residence Permit; Hong Kong and Macau: Passport + Entry Permit/Passport + Residence Permit)
A certificate to apply for a Taiwan phone number
Please note: Each child safety seat will count as 1 passenger.
EasyCard coverage:
This card is valid at numerous souvenir shops, department stores, and restaurants.
Airport Express
Quick round-trip from Taoyuan Airport to Taipei Main Station
Taipei MRT
All lines available
Kaohsiung MRT
Valid for the entire line except the light rail section, with a 15% discount
Taiwan Railway/Train
All sections of Taiwan Railway are available for use, except for (Puyuma/Taroko Express/Tourist Trains/Group Trains and other designated trains by Taiwan Railway).
10% off tickets for journeys within 70 km
City bus
Applicable areas: Taipei City/New Taipei City/Keelung City/Yilan County/Hsinchu City/Taichung City/Tainan City/Kaohsiung City/Lienchiang County/*************
Public bicycles YouBike/T Bike/C Bike
Applicable areas: Taipei City/New Taipei City/Taoyuan City/Hsinchu City/Taichung City/Changhua County/Tainan City/Kaohsiung City
Attractions, cruises
Taipei Zoo, Fisherman's Wharf, Tamsui Old Street, Bali Left Bank
Maokong cable car: Weekday discount TWD20
General Payment
Major convenience stores: 7-Eleven, FamilyMart, OK Mart
Taxi: Taxis with EasyCard logo
Featured partner merchants: Starbucks, Cosmed, Watsons, Eslite
Many attraction restaurants, souvenir shops, and department stores accept it.